Customer Ratings & Reviews
Customer image gallery
Customer ratings & reviews
Like it, but want to love it….Posted
As the review title indicates, there are a lot of good things to like about this DIY home security system, but at the price point, I want to (and need to) love it, and I’m not there yet. The cost is a lot for what is a bit of a middling security experience. Packaged components out of the box are the base station, keyfob remote, a pair of sensors and power cord. Bear in mind this is a starter kit, and after installing the two door sensors, it feels short for my small house in terms of parts. The base unit itself is a stationary 1080p camera on top of an Alexa Z-wave hub and speaker unit, including a light feature base (colors and strobing for various modes and functions) and decently loud siren functionality. Well-constructed and sleek, but with its own shortcomings (see below). The key fob has four buttons covering the basic security modes- a little large for a keychain, and too small to be a real remote, this unit lies somewhere between. The door/window sensors are well made, and were easy to apply to both a standard front door and a sliding patio door. The setup was a breeze after downloading the intuitive looking app and essentially identifying and registering all of the aforementioned pieces. Everything went as advertised, and within no more than 10 minutes, we were ready to experiment and learn the system. This is where we started to identify what felt like shortcomings for the end user. This base unit is great looking, but as a stationary camera unit, the only place that made any sense for security purposes in my house was on top of a china cabinet, where it could capture both front and rear door. I love the 140+ degree angle of view, it really does well getting the whole house front to back in, but as a cylinder-based design, this really begged for some ability to pan or move the camera. I have a much lower end camera in my basement to watch my dog when we are at work, and for less than $40, I can pan almost a full 360 in most directions. This at least could look at left-to-right action. Night vision and motion detection were pretty spot on, although I was getting more than a few random motion alerts during the day with no corresponding video capture of anything of use, indicating a false alarm. The live-streaming was a good experience, but the feed would have difficulty loading about 25% of the time. Overall ability to review 15000 video clips over 30 days for free is great. In general, we loved the capability to peek in during the day while at work, whether to check on the house or see my kids get home from school. The two way mic works good as well, good for a quick hello to a child just home from school. The sensors worked spot on every time, and although the alerts seemed cumbersome to me at first (you can customize when and what type of alerts you get…), I really started to get a sense of personal security while away when I received indication that the front door opened and closed just when I expected the kids home from school, or my wife home from work. Facial recognition was not the opportunity it should have been, and isn’t close to there yet. It (mostly) recognizes my face, not so much my wife, and only allows for two profiles in total. I could set up the kids, but the odd ability to only use the facial recognition for a two hour window has me ignoring the feature completely at this point. At the price point, it should be a home run feature, not a lingering unfinished detail. Another great feature is the Geofencing ability, which creates a circular zone around your phone location to auto-enable the away mode once you get out of a certain range. This starts with a 60 second countdown (beeps) before arming that allows family members without phones (kids) to hit the fob and let the system know they are still home. My only issue with this feature is that the smallest zone is still a little too large, I can be out at the convenience store getting milk and I’m still ‘home’. I also happen to own an Amazon Alexa tall speaker, and was really hoping to retire that one to another room, but the Alexa functionality in this unit is so limited (at this time, Honeywell has promised it is seeking to expand this) it really offers no real reason to get rid of the other one yet. Outside of the basic command functions that allow you to set the level of security you want, it is otherwise really basic in scope, and misses some real opportunities with SMS, music streaming, etc. Some of those to come, from what I have read, but it doesn’t live up to the price point. Some real shortcomings out of the box that may have you reconsider your choices is a lack of professional monitoring as an option, or cellular backup. It is really a simple self-contained solution, but one that is really small in its offering for the asking price, and a bit of a mixed bag for what you get. To feel complete for a small house, I will need another camera for a separate level, an exterior camera and at least two more sensors for other doors to complete a ‘base’ package, but that would bump the costs to almost $900. There are too many vendors offering similar parts and pieces or entire packages for less that are more feature-rich, I’m not sure that the benefits exist yet with this particular system to justify the costs. Honeywell could provide some software updates that unlock some of this potential and erase some of the doubt over lack of features, or polish to the features it has, but it isn’t there yet. I like it enough to use it, but I should love it at the cost required to get in the door. Not recommending at this time, but I'm hoping time and updates to the overall software allow me to revisit my first impression. It really is a great base to start from, but not at the asking cost and 'alpha test phase' feeling. Needs some maturing.
No, I would not recommend this to a friend
Basic Do-It-Yourself Home SecurityPosted
Honeywell is among the brands who continue to innovate with regards to home technology. Their new Smart Home Security Starter Kit,* for instance, brings many sought-after features, and not simply for those having a ‘smart home.’ For one, it’s Alexa-enabled, if you want to make use of that. And being able to control the Honeywell base unit from an app is super convenient. *Please note: this is a Starter Kit, but you are able to purchase additional accessories with which to supplement this basic home security system. Getting the Starter Kit connected and set up, was just as easy as described. This is one of many positives about the variety of home tech available on the market today. Companies really do seem to understand that we may have many devices on our home network, those which we use every day, and they need to be able to work together, as well as, be simple to set up and manage. So how does this work? Simply put - the Honeywell Smart Home camera base station senses motion and/or unexpected activity and records a video clip with audio, which is stored in your free 24-hour cloud storage (once you create a Honeywell Home account). Using the Honeywell Home mobile app you can set up facial recognition, change security modes, review video alerts and activity history, and look in on your home while you are away. There’s also the option to add other users, and the app even gives you the weather temperature for your local home area. One of the most useful (to me) and quite frankly, most fun aspects of this Honeywell security system, was being able to give the base unit voice commands - you can find a list of commands in the device settings. There are also corresponding lights and sounds, depending on the particular mode setting. Although the camera boasts 1080p HD video, I found the picture coming through on my smart phone to be a bit laggy, even with my high-speed internet connection. The remote control key fob is to be used when you are at home to change your security modes, and while this is a nice accessory, it was somewhat redundant to me, since you can do the same things via the app (which I prefer). Something I consider worth mentioning would be the cost. As more and more choices are becoming available on the market for home security technology, most specifically those in the “do-it-yourself” category, for what you get in this basic starter kit, it does seem a bit ‘pricey’ to me. The expense of a device of this type should at least make it a viable alternative to what is offered by security services for monitoring your home environment. Overall, however, I found this Honeywell Smart Home Security Starter Kit adequate for my needs, though I myself would definitely want to get some more window alarms to go along with it, so as to really feel more secure.
I would recommend this to a friend
Packaging: The starter kit comes with 2 sensors and couple of extenders along with a key fob. The included key-chain remote could use a few more inches of plastic, as it's too small to be a remote and too large to fit on a bundle of keys. This is not a very useful for me as I use phone to switch status. Setup: It took me less than 10 minutes to set up the Honeywell Smart Home Starter Kit. We will need to download the Honeywell Home app for iPhone or Android device. The setup wizard on the app was pretty simple and straight forward to complete the installation. Camera quality is quite good. The live camera feed is great for peeking in while you're not at home. Honeywell needs to improve facial recognition feature. I registered my face, but the Honeywell smart home security base station camera could not recognize me specifically, even as I stuck my face directly in front of the camera. It wasn't until I re-registered my face that the camera was able to accurately identify me. This feature is also limited to two face profiles, which seems extremely limited for any household. There is no professional monitoring available with the Honeywell smart home security kit which is a downside. Though we can get added benefits by paying a monthly membership fee - videos stored on Honeywell cloud. While the system is armed, an LED at the bottom of the base station will slowly pulse green. If a door is opened in the house, the base will switch to a white light and begin an accelerating 1-minute countdown. The 85-decibel alarm will sound off at the end, and while it's certainly alarming to anyone standing near it, the sound is not loud enough to attract attention from outsiders. I could barely hear the alarm over construction at my neighbor's house next door. The 85-decibel alarm is certainly alarming to anyone standing near it, but it's not loud enough to attract attention from outsiders. Honeywell has programmed some proprietary voice-activated security commands into the base station, which we can engage by saying, "OK, Security." When you use phrases like "I'm leaving" and "Bedtime," the base station will switch to Away and Night modes, respectively. Bottom Line: For do-it-yourself smart home security systems to be worthy buys, they have to be easy to set up and user-friendly. The Honeywell Smart Home Security starter kit certainly meets that criteria, but it simply costs too much for all the other stuff that's bundled in. The security camera works fine, but its facial recognition features are subpar for a device in this category. This product can have more improvements.
No, I would not recommend this to a friend
Wait for the promised Future EnhancementsPosted
The Honeywell Smart Home Security System is a great idea that is executed poorly and not ready for prime time: it has Alexa built in and looks better than an Amazon Echo, however, it will not perform one of the most important features of an Echo; music playback. It is promised as a future enhancement, but there is no ETA for it. As a security device, it is a camera/speaker combo that watches your home when you aren’t there. It has a long-lasting battery backup, pairs seamlessly with Honeywell and other branded motion detectors (indoor and outdoor) and window alarms, and reports to your smart phone when any of the sensors are triggered. There is no monthly service fee required unless you want images saved in a database for up to 30 days. First you must download the Honeywell Home app and set up an account. That was pretty quick and easy, but the setup was a little troubling. It did not connect to my android phone right away, finally I reset my phone and it worked. There was no mention of this troubleshooting step in the app. The system does have people detection and you can add faces the system will recognize. This feature is supposed to tell you who has entered your home. It took several tries to get good enough pictures of each member of my household, and when those people entered the house, it wasn’t always sure who it was. Maybe this will improve in future releases. One thing that I did not like was when I armed the system, there was no way to stop it. I had to wait for it to arm before I could set it back to home (disarmed). There is also no way to have the system call the authorities if there is a break in. You do get an alert on your phone and the siren sounds, but if you are away from home and do not have your phone at hand, you wouldn’t know about it. You can only hope that the loud siren will scare them off. Overall, I found the Honeywell Smart Home Security System to be fairly weak. I could see this being a quick and easy system for a small apartment or perhaps an RV, but for a house, this wouldn’t be adequate protection. For the price, this system should have all the items that are listed as future enhancements already available and working. It seems that Honeywell rushed this to market. Considering Honeywell’s other high quality products, I expected better.
No, I would not recommend this to a friend
Alot of buck with little bangPosted
Pros: Good camera Small footprint Aesthetically pleasing to the eye Remote interaction with speaker Easy setup Cons: Price Alexa responsiveness is iffy Extra charge for facial recognition Can't be connected to emergency services I thought having Alexa combined with a security system was a good idea, however this unit falls short. The better idea concerning the Honeywell would be just security because Alexa doesn't recognize you at all times. I do like that the bevel around the camera can be turned to provide privacy while at home if you wish. The starter system comes with two seniors that can be mounted or doors or Windows. You get a chime if it's opened, which is nice if youre in a remote area of the home. There just aren't enough options this system provides that makes it worth the expenditure for me. It may be well suited for a small area such as an apartment, however if you want a real system for a home or business there are better options.
No, I would not recommend this to a friend
Hi Marvlus! Thank you for taking the time to review the Honeywell Wireless Home Automation Kit! We are glad to receive feedback, that way we can see what our customers think and what we can improve. Enjoy the rest of your day!