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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 335 reviews

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  • Quality

    Rating 4.1 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the FloorMate Deluxe Hard Floor Cleaner's excellent cleaning performance, particularly its ability to quickly dry floors and leave them looking new. Many appreciate its ease of use and lightweight design, making cleaning convenient. However, some users wish the cord were longer and express concerns about the amount of water left behind after cleaning. A few also noted that the suction could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 335 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does it job better than a mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans our tile floors better than the old mop and water method. No more dirty feet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With white tile floors this really makes cleaning them a lot easier without sacrificing the results!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a scrubber. Only a glorified mop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not scrub the floor at all! Mops and that is about it! Really does not put out enough water to do that efficiently! On 15th day tried to return to best buy but they would not take it back! A waste of my money! I have flooring with a groove that I was wanting brushes to keep clean but it does not. Plus it cannot get up close to walls! Save your money! Another one of those if it is too good to be true it usually is! Not happy with it or Best Buy. Will never purchase from them again because of return policy!!

    I would recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Disgruntled, you shouldn't have to worry about a two-week old product. We want to get it working as soon as possible. Please email [email protected] and we will take care of this. Thanks!Hoover

  • Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend to a friend. Product is easy to assembly. Wish the cord was a bit longer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent for hard flooring!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hoover is the best way I have found to truly get the hard floors clean! It is absolutely amazing how clean it gets the floor even after mopping with a swiffer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product for maintaining a floor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This floor cleaner is great. It does the scrubbing for you all you have to do is guide it.

    I would recommend this to a friend
  • Cons mentioned:
    Water

    Rated 1 out of 5 stars

    Not what was expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaner left an extraordinary amount of water on the floor. Brushes left circular marks on the floor. I returned item after using one time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Excellant way to clean a floor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine to replace an older model. Like the larger water capacity. Dislike short cord and smaller unit size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't use it on tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really scrubs the tile itself well and picks up a lot of dirt. But it's not strong enough to draw all the dirty water out of the grout. I have color-sealed grout and it looks much worse after using this machine. I will keep the machine to use on a new house with hardwood and laminate floors, but on tile I am staying with my Oreck steam cleaner, which doesn't force dirty water into the grout.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this now cleaning lanai and all hard floors once a week. Never looked cleaner. Change water less and less as gets cleaner. Water easier to handle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't do tile like it shows on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When doing tile floor and grout doesn't do all shown on TV

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi grandmotherof5,
      The FloorMate Deluxe does come with separate Tile and Grout brushes, which should be able to give that Hoover clean to all your floors. Just remove the regular brushes by pushing on the side tabs and pop the other set in. If you have any questions, please email [email protected]. Thanks! -- John, Hoover Customer Care Hoover

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Good Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect vacuum for all that it is needed for, really thoroughly cleans the floors better than anything we've used in the past. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this cleaner!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans and pulls the dirt up into a different receptacle so that you can totally get it off of your floors. This is great when you have dogs that have accidents

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. It does a good job of cleaning the floors.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wotks well for surface cleaning only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well on the surfacec but stuck on residue would not come off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. First one lasted many years. Does a great job on wood floors. Also, does a great job on tile

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original floor mate we had really scrubbed well, this thing just pushes dirty water around and sucks it up, though not very well. Not happy with perfomance at all.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi! Sorry to hear you're having problems with your FloorMate Deluxe. We have a suggestion. Make sure you have the dial to your FloorMate in the "WASH" mode. If you continue to have problems, we recommend taking your cleaner to one of our service centers for inspection and repair. You can locate the nearest center to you on our site. Simply go to Support on the top right hand side of our page. Then "Find a Service Center" next, enter your zip code in the locator box.

      Hope this helps!

      -Giselle
      Hoover Customer CareHoover

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    effortless cleaning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how easy it is to get the job done the first time, makes me think twice about sweeping at all

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 dogs that constantly bring in dirt. This really cleans floors well. Very happy with product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This floor cleaner works real well on real wood floors and is very easy to use. Well worth the money!

    I would recommend this to a friend
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