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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 89 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the Power Path Deluxe Upright Deep Cleaner's excellent cleaning performance and ease of use. Many appreciate its lightweight design, making it easy to maneuver. While some users experienced issues with the belt, the positive feedback on cleaning power and convenience outweighs these concerns. The machine's compact size is also a plus for those with smaller homes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-89 of 89 reviews
  • Rated 2 out of 5 stars

    Leaks from the back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first item had to be returned. When I finally got ANOTHER one, it leaks from the back where the cord comes out. It did ok with the upholstery. But will not recommend.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Ladyleo, we're sorry to hear you had this experience! We always want to make sure you have a positive experience when it comes to using our cleaners. Would you mind private messaging us on Facebook at Hoover Vacuums North America or call us at 1-800-944-9200 so we can get to the bottom of this. Thanks! Cierra Hoover

  • Rated 1 out of 5 stars

    Loud

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very loud and smoke the first time I used it so I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish it had steam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little disappointed with the product. Was discribed to me as a carpet “steam” cleaner.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Should not have wasted my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews listed belts as a problem, but I order the Hoover anyway. Bad idea. I didn’t even get one room cleaned before the brushes began stopping. Then there was smoke...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lasted for about 30 mins before it started smoking. Had to return it. Still looking for a good carpet cleaner.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Belt

    Rated 2 out of 5 stars

    Great Carpet cleaner until it breaks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoover doesn't make replacement parts besides the tanks and the belt. My belt pulley system seized up and caused the belt to break, they don't have the replacement part and told me my cleaner is junk and that i should buy a new one of their products. This is unacceptable and a terrible job on their end especially when you still produce the machine but don't have replacement parts .

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Zwalters4, this is terrible to hear. We truly pride ourselves in quality customer care and we agree that service you've received was less than exceptional. This is unacceptable and we'd like to opportunity to rectify the situation and restore your faith. Please email [email protected] for further assistance in this matter. -Michael, Hoover Customer Care Hoover

  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    NICE CONCEPT POOR DESIGN AND MANUFACTURING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOOKED LIKE A NICE IDEA. SMALL, COMPACT AND ATTACHMENTS FOR UPHOLSTERY. USED A HANDFUL (6-7 HOURS) OF TIMES UNTIL THE BELT AND DRIVE MECHANICS MELTED INTO A BLOB OF PLASTIC. MAKES ME THINK ABOUT BUYING ANOTHER HOOVER PRODUCT. STILL IN NEED OF A CLEANER IF ANYONE HAS ANY SUGGESTIONS

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good size, cleans well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how portable it is, I had others in the past

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just keep looking!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have listened to the reviews. For about 15 mins this machine did a pretty good job. Then the brushes kept stopping. A few minutes later there was smoke! Waste of money and my time.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Andi, we're sorry you are having issues with your Hoover Power Path Deluxe Upright Deep Cleaner. This doesn’t sound like Hoover quality and we want to help. Please give us a call at 1-800-944-9200 so we can get to the bottom of this. Thanks! Cierra Hoover

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