Customer Ratings & Reviews

I had very low expectations as none of the carpet cleaners i had before were any good. This one is not the perfect -but easy to use, cleans well.

It does exactly what it's supposed to do. Light and easy to use.

Very simple to assemble and operates easily with a few steps.

for a basic carpet cleaner is very good , easy to use , affordable , good brand , excellent for small to medium rooms , great investment .

Works great I used to clean our white rug and guest house carpet, very easy to use and clean really nice,

Quick and straightforward set up. Great price and good brand

This carpet cleaner does everything that gets the job done

It's great having the shampooer at home. I've used it several times already. The operating instructions are easy to understand, and the machine is easy to handle. It does a good job of general cleaning. I wish I had bought one years ago.

This cleaner really works very good. It has done a great job of removing pet/child stains on carpet when using high quality spot remover first. Grandchild had a really bad bloody nose in bedroom on light beige carpet. A $600.00 carpet extractor was used 3 times but still left a stain. I think the added plus of having rotating brushes solved the problem, no stain now. Only minor drawback is it leaks water if you leave a little water in tank when done using scrubber for awhile. You must empty water tank when finished.

This works great and good value, cleans carpets very well.

First one I have ever owned. Works good. Would buy another one

I bought this during a Black Friday sale and I was worth every penny. It’s very easy to hook up and use and comes with different attachments too.

The seller I do not remember her name, I was surprised at her attitude towards my wife because she was Hispanic as well as we were to, but she was responding with a tone of (what are you calling me a lier)and all we wanted to be sure that everything was in the box, because we have bought things like this and some parts are missing.

Works amazing for my small apartment! I have a puppy and he had accidents here and there. This totally picked up all the stains! It was definitely disgusting when I dumped out the dirty water! I'm completely satisfied with this purchase.

Was looking for a nice lightweight carpet cleaner for spots and general use. Worked well easy to use and easy on stairs a huge plus.

GOOD PRODUCT. WORKED AS ADVERTIZED. CLEANS CARPET WELL

This is a really great product. It is very easy to use.

I bought this to clean a large area rug and living room set. It was working beautifully on my shag rug. I used it on my light teal ottoman, and it worked great on the mystery stains from my dogs. The upholstery tool brush is a BEAST of a scrubber. Then I tried to use it again to clean my couch the next day. The upholstery tool would only dribble out water. I did everything the troubleshooting guide recommends; I even went online for more solutions. Turns out hoover has very little online support, and I had to turn to Bissell for more things to try. Nothing would make it spray again. We emailed hoover and they never responded. We called several times, and they would put us on hold and then hang up- sometimes after thirty minutes of waiting. There was no online chat available. We waited a few days for any response and finally returned it today. Thank goodness best buy took it back so we can look for something else now. I really wanted to keep this thing but, with no support for faulty parts, keeping it wasn't an option. I won't be buying a hoover again because the customer service was non-existent.

I love it. The shampooed is much better then the one before this model.

The cleaner was very easy to use. The cleaner left my carpet looking 100% cleaner after going over the carpet one time. I am VERY pleased with my purchase!