Customer Ratings & Reviews
- Model:
- UH74210PC
- |
- SKU:
- 6243748
Customer reviews
Rating 4.3 out of 5 stars with 594 reviews
(594 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the PowerDrive Upright Vacuum's powerful suction, ease of use, and lightweight design, frequently highlighting its effectiveness in pet hair removal. Positive feedback also mentions the vacuum's quiet operation, long cord, and helpful attachments. A small number of customers reported issues with the motor's longevity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sucks 100%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never regret buying this vacuum it’s great for pets
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I've ever owned. I highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum for picking up dog hair!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great find. The best for picking up dog hair.
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate and a modern design. Great purchase
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it seams to work very well and do the job correct
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum for hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Vacuum works amazing and its light
I would recommend this to a friendRated 3 out of 5 stars
Not the best with dog hair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had some problems with the roller after a month of use. Very nice sales assistant and manager helped me fix it.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good vac lacking something
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the vacuum. Seems underpowered honestly and wish the vac head was a bit bigger. Capacity is nice. Attachments are ok
I would recommend this to a friendRated 2 out of 5 stars
Waste of money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy, the hose tore within the first 2 months from light use. Didn’t fall into the timeframe to have Best Buy replace, and the manufacturer customer service was horrible. We were lucky enough that a family member gave us an almost new vacuum because we’re still waiting for “someone to contact us back”
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the price. Decent for the price. I recommend for general cleaning.
I would recommend this to a friendRated 3 out of 5 stars
Works good when the hose connects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems getting the hose to stay connected to the unit. That's annoying. Wonder if I got a lemon.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi davidxbox, thank you for reviewing the Hoover PowerDrive Pet Upright Vacuum. When trying to attach the hose, insert the hose into the canister until it clicks in place to ensure it is attached securely. We hope this helps! For additional troubleshooting or questions, please email us at [email protected]. Thanks, Hayley - Hoover Team
Rated 2 out of 5 stars
Ineffective and a waste of $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a pet, look for another vacuum cleaner. The suction on hard surfaces is fine, but the suction over carpet is fair at best and I have to very slowly go over the carpet in order to see any results. After I vacuum, I STILL find more pet hair and I have a short-haired Lab Retriever. The pet hair attachment is effective but to use to vacuum an entire apartment? No thanks.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi colonialdame, thank you for reviewing the Hoover PowerDrive Pet Bagless Upright Vacuum. Here are some helpful tips to improve the suction: we recommend opening the Suction Control Valve near the handle by twisting the valve clockwise. If this does not help improve the suction, we recommend checking to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). We hope this improves your suction, if you need further troubleshooting call Hoover Customer Care at 800-944-9200. Thanks, Hayley - Hoover Team
Rated 1 out of 5 stars
Weignt not distributed; Plastic Handle Broke Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good, it does a great job at picking up dirt, pet hair, etc. The bad, the bucket to hold the dirt and the motor all rest on the leaning pole part, so as you tilt it back to vacuum, you are holding all the weight as you are trying to push the vacuum and it also has a easy swivel mechanism which would make it nicer for vacuuming, but because it's so heavy, it makes it hard to control; the terrible, the push handle doubles as the extended wand handle, and it completely broke off because it's designed as a plastic part glued on and it is not able to handle the pressure. Had to return after only vacuuming a handful of times. Vacuums should last years, not months.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello LTLT,
Thank you for your feedback on the Hoover PowerDrive Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you!
Matt – Hoover Team
Rated 1 out of 5 stars
Broke after 6 weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 weeks and then had no suction from the bottom. Literally used it maybe 2xs a week to pick up puppy hair - short hair. Tried calling manufacturer and they're response was I wasn't cleaning it properly and the hose was probably clogged. Given I cleaned it out after each use, there shouldn't be a clog from tiny amounts of hair after 6 weeks. On top of that they called it a maintenance issue and said I would have to pay to fix it since this is not covered under the warranty. Back it went to the store for credit to buy something better. Never buying anything Hoover again, they're lack of decent customer service has turned me away from ever buying their brand again.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Angie,
Thank you for your feedback on the Hoover PowerDrive Upright Vacuum. We would like to improve your experience with this unit and are here to help! Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). If the listed troubleshoot does not correct the issue, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number for additional assistance. Thank you!
Matt – Hoover Team
Rated 3 out of 5 stars
Let’s see if it lasts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on sale and a good buy, but after un packing and putting together looks cheaply made.
No, I would not recommend this to a friendRated 3 out of 5 stars
Bagless sweeper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to return it because I wanted a bagged sweeper. Didn't try it out.
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum does a decent job. It’s okay. Wished it did better on wood floors.
I would recommend this to a friendRated 3 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent vaccum a little nosy but does the job. It's easy to clean and maintain.
I would recommend this to a friendRated 1 out of 5 stars
Shuts off on its own
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it's fine if you have a small apartment and don't need to clean a whole home but it wasn't for me. The suction isn't anything amazing, the cord gets in the way of the wand if you need to take it out you have to undo the cord completely. The most annoying part is that it seems to overheat frequently. Not sure if this a reoccurring issue or if it's even overheating but it tends to shut off after 5-10 minutes of use. The light stays on and restarting it does nothing. I've tried cleaning the whole vacuum out thinking something might be stuck but no luck. Again if you have a small apartment I'm sure it's useful but if you need it in a house get something stronger and more reliable.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Alejandro,
We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you!
Matt – Hoover Team
Rated 3 out of 5 stars
Hoover - PowerDrive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hoover - PowerDrive Upright Vacuum - Purple needed new one
I would recommend this to a friend









