Customer Ratings & Reviews
- Model:
- UH74210PC
- SKU:
- 6243748
Rating by feature
- Cleaning Quality
Rating 4.5 out of 5 stars
- Maneuverability
Rating 4.5 out of 5 stars
- Ease of Assembly
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the PowerDrive Upright Vacuum's powerful suction, ease of use, and lightweight design, frequently highlighting its effectiveness in pet hair removal. Positive feedback also mentions the vacuum's quiet operation, long cord, and helpful attachments. A small number of customers reported issues with the motor's longevity.
This summary was generated by AI based on customer reviews.
Horrible product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and terrible. I thought I was saving money. However, this was a waste of money and time. Get yourself a Dyson and do not lose your time.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Alejandro,
Thank you for your feedback on the Hoover PowerDrive Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you!
The Hoover Team
Worked Great for a month!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for a month and now the the brush roll is broke making this vacuum pretty worthless! Non Returnable after 2 weeks get your protection plan folks cause I wish I would have.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi there, thank you for reviewing the Hoover PowerDrive Pet Upright Vacuum. We would like to learn more about your experience so we can further assist you. Please email us at [email protected] with a reference to your review and your model number (UH74210PC). Thanks, Hayley - Hoover Team
Terrible vacuum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing quite working in less than 6 months and I would not recommend to anyone
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a few uses it lost suction. Feels cheap so I wasn’t surprised. I ended up switching back to an older vacuum.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Djf1008,
Thank you for your feedback on the Hoover Power Drive Pet Bagless Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you! Matt – Hoover Team
Havent used it yet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this vacuum because it came with excellent reviews. However, I have to return it. Took it out of the box and found out it is broken.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi Kimmy, thank you for reviewing the Hoover PowerDrive Pet Upright Vacuum. We would like to improve your experience - please emamil us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team
Absolutely terrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just another terrible vacuum that is loud, dirty, and it terrible at picking up pet hair. Limited features and adjustments as well.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi Thomas, thank you for reviewing the Hoover PowerDrive Pet Upright Vacuum. We are here to help - please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team
Don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First 2 months worked great Month 3 started clogging often Real pain trying to unclog pet hair in it 3 1/2 months motor died Waste of money
No, I would not recommend this to a friendNot what I expected.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this vacuum cleaner. It doesn’t even pick up small pieces of toilet paper unless I use the hose.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Mwarren,
Thank you for your feedback on the Hoover PowerDrive Upright Vacuum. We would like to improve your experience with this unit and are here to help! Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). If the listed troubleshoot does not correct the issue, please contact us directly at 800.944.9200 with reference to this review and model number. Thank you!
Matt – Hoover Team
I paid for a new item and I was sent an open box.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t order online again. It was definitely an open box. Packing was obvious and the sweeper was dirty and dusty.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Cindy,
In order to best assist you, we recommend reaching out to Best Buy customer service. Thank you!
Matt - Hoover Team
Problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me problems, cuts off a real headache. I have to contact walmart because now enough is enougj
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello,
Thank you for your review of Hoover - PowerDrive Upright Vacuum. We apologize that you are experiencing issues with this unit. If you have been experiencing periodic shut offs during use see the following: Your vacuum is designed with a Thermal Safety Protector that will automatically shut the vacuum off if it begins to overheat. This is likely the result of a clog and we recommend checking your system for any potential clogs that would cause it to overheat. For the best results, complete a full system maintenance check. If you are still experiencing shut off issues, please contact us directly at [email protected] with reference to your review number and model number. Thank you!
Matt - Hoover Team
Vacuum had broke and it hadn’t even been 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hose on vacuum broke off and I cannot use the vacuum anymore
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi Rachael, thank you for reviewing the Hoover PowerDrive Pet Upright Vacuum. We would be happy to help with your hose issue! Please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team
Vacuum malfunctioning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Vacuum stopped working after only a couple weeks of moderate use.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Rabiyah,
Thank you for your feedback on the Hoover PowerDrive Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you!
Matt – Hoover Team
Worst vaccum ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it twice until I gave up not sure why all of them are broken
No, I would not recommend this to a friendI don’t like it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer vacuums that have the feature where it automatically retracts the cord
No, I would not recommend this to a friendDidn’t last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a few month. Lost suction And fell apart. Low quality attachments.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi Soph, thank you for reviewing the Hoover PowerDrive Upright Vacuum. Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. We hope this improves your suction! For any other questions, please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got re embraced for a price Mach they said they did but did not
No, I would not recommend this to a frienddoesn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has stopped working twice since I bought it last July. There is no suction..
No, I would not recommend this to a friendIt works for now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one I had to get because the one I bought originally got hot and just stopped working
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi Krystal, we're sorry you had that experience with your first PowerDrive Pet Bagless Upright. When our vacuums overheat, technology inside the unit shuts it off to prevent damage. When it does power off, wait 30 minutes until you start cleaning again. If you’re still having issues, it may be time to rinse out your filter. Remember to only rinse it with water and let it dry for 24 hours. We hope this helps, but if you still run into issues please contact us at 1-800-321-1134. Thanks! Cierra
No
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never bought this and still dont understand why this is on my account
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To heavy. Sucks but not in a good way. Doesn't suck up as well as I expected.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi Brian, we're sorry to hear you had this experience! We always want to make sure you have a positive experience when it comes to using our cleaners. It could be time to rinse out your filter. Remember to only rinse it with water and let it dry for 24 hours. If that does not help, we ask you to make sure the dirt inlet tube is not clogged. If it is, remove the nozzle and then remove the clog. This should increase your suction! If you still run into issues, please call our customer service team at 1-800-944-9200. Thanks! Cierra