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Customer Ratings & Reviews

Hoover - WindTunnel 2 High Capacity Bagless Pet Upright Vacuum - Purple-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1495 reviews

93%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 89 Reviews
  • Rating: 3 out of 5 stars

    Just OK

    Posted
    DDShppr
    • Verified PurchaserVerified Purchase

    This vacuum appeared to have so many great features. The extra large canister and the easy empty dust bin through the bottom with just the touch of the button were so appealing. The bad news..the canister stops picking up and "swirling" the debris at about the 1/4 mark ,which requires the canister to be emptied to continue picking anything up from the carpet. I emptied the canister 7-8 times just vacuuming my living room, so the extra large canister is useless, in my opinion. The dust, pet hair, will not come out of the bottom of the canister. I had to beat it on the side of the waste bin or pull it out by hand. This defeats the purpose of the easy empty canister. The suction is just OK and the tools are nothing special. The flexible vacuum tube is short, it's almost impossible to do stairs or get close enough to furniture for vacuuming without the vacuum tipping over. This is the first Hoover I have purchased after becoming disenchanted with Bissell. I guess my next purchase will be a Shark Pro or a Dyson. This vacuum is better than hand sweeping with a broom, but not by much.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    decent vac for the price

    Posted
    nhmom3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    purchased this vac for my son's apartment, and tried it out before I gave it to him. I have a dyson myself, so a bit spoiled. Suction was great; too much sometimes; even on the high setting, it still sucked up throw rugs. However, Picked up dirt that my dyson didn't. Things I didn't like (again, compared to a dyson) - have to bend over to change the height adjustment floor to carpet, etc. The bagless canister around the cyclone is smaller than my dyson and narrower, so the dog hair, etc didn't fall out as easily (had to reach in and fish it out) . need to empty after nearly each vac time. Filter at the top of the canister seemed to get dirty quickly - I only used it 2-3 times and it was dirty. However, for the price difference, you can't go wrong with this vac; esp for a smaller/less used space. I wouldn't want it for my daily vac for the house (w/ kids, dogs, etc), but definately for an apartment or maybe upstairs.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good vacuum for the price

    Posted
    Allyson
    • Verified PurchaserVerified Purchase

    This vacuum is on the cheaper end of the spectrum. For the price, it performs as well as can be expected. It is very heavy and difficult to steer. I do not have pets, but opted for the pet model, hoping that it would have more powerful suction power, than the regular version. However, I previously own the standard model and I do not see the difference except for the add on tools. I keep buying the same vacuum because I use the 2 Year Best Buy Warranty. This is my third Hoover and so far none of them have lasted the full two years. One stopped sucking all together and the power switched broke on the other one. I would not say they are very high quality and by no means are they a Dyson, but also only cost a fraction of the Dyson price!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Lots of suction. Emptying the canister sucks!

    Posted
    Camel
    • Verified PurchaserVerified Purchase

    This vacuum works very well and the suction is simply unbelievable. This thing picks up everything! As far as emptying the canister, that is a problem. The stuff just clumps up inside the canister. The only way I've been able to get everything out of the canister is by using a pencil and sticking it up inside the canister to break things up a bit. This is not a case of this happening sometimes, it happens every single time! As long as you want to put up with this hassle when emptying the canister every time, then go get one. I've even tried to empty the canister more often thinking that would fix the problem, NOT! I've had several bagless vacuums previously and have never had this problem.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great replacement

    Posted
    meggs2020
    • My Best Buy® Member

    Comparing my old vacuum to this new one, it's awesome. Of course it's sucking action will be 100% better, however, I'm disappointed in the length of the cord and the length of the attachment hose. If it's intended for "pets" you would think the attachment hose would be long(er) since you have to vacuum stairs and furniture alot more with pets. I had to carry it up every step...it's very heavy for this. I wish I would have paid attention to the weight when making this purchase.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's Alright

    Posted
    Skibum9922
    • Verified PurchaserVerified Purchase

    The Vacuum has great suction, but I wish that there had been someone at the store where I purchased the item that could have answered some questions. I would have passed on this unit and spent more money on a better Quality vacuum. My last vacuum was a Bissell and I think that they make a much better vacuum. The on/off switch is hard to reach, the electrical cord is to low on the vacuum and causes a tripping hazard. The canister is very difficult to empty especially if it is full of pet hair,

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Does The Job

    Posted
    sonnysmustang
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Not the best out there but it does an ok job. But for under 100 bucks I didn't expect anything spectacular. I don't like bagless vacuum cleaners overall because the filters need to be cleaned frequently to maintain reasonable suction. If you're looking for something cheap for quick clean ups I recommend this. For heavy duty cleaning without all of the filter fuss, get a bagged canister vac!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good until it clogs. Hard to clean afterward.

    Posted
    Buddy33
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was cleaning carpet after installing a sheet rock wall. There was sanding dust from the joint compound. Very fine dust quickly clogged the collection filtration area. Required that I disassemble the system and thoroughly hand wash the filtration system. Otherwise the vacuum is good. Would recommend to a friend with explanation.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good basic vacuum

    Posted
    Peary
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this vacuum recently to replace another mid range vacuum that failedafter 3 years of use. This one is a bit heavier and somewhat ackward, but the suction is good for basic carpet cleaning and small jobs using the on board tools. It has a hard wood floor feature that does not work well. Better to sweep the floor and use the on board tools to remove the debris pile.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for regular vacuuming not for pet hair.

    Posted
    Mamanotsohappy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have a German Shepherd so I need to vacuum daily because of the shedding. The down fall to this vacuum is that I have to empty the canister about 4-5 times due to the hair from my dog seem to clogged in and around the tubing of the suction is great but I would only recommend this vacuum for regular vacuuming not for pet hair.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Effective

    Posted
    silkyt673
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It works but not if you have multi-level floors or and dips in tile. The bare floor setting actual suctions to my floor and wont move. The hose for the tools doesn't stay extended and consistently retracts so its difficult to clean ceiling and or under dressers, etc.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Does the job

    Posted
    jpeacetree
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This vacuum cleaner is a work horse and does a great job. The attachments add versatility. It is a bit bulky and heavy, but I'm a single caveman kind of guy, so that's not a problem for me. The only complaint I have is that the rubber coating wore off in a spot on the power cord. Otherwise, it's been great.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too heavy

    Posted
    BocaCat
    • Verified PurchaserVerified Purchase

    This vacuum works ok but it is too heavy and it doesn't pickup cat litter like I was hoping. It's not very flexible for getting into tight spaces and the wand attachment is a joke. It's already been donated to a charity and I'm still searching for a vacuum. Good thing I didn't pay too much for it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Short cord

    Posted
    GoFrogs14
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The vacuum works great and is easy to clean. The cord is really short, I have a two bedroom apartment and the cord isn't long enough to vacuum the whole place without stopping and moving the cord to a new outlet. Wish I knew it before I bought it. It's a real pain.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    An underwhelming vacuum on the cheap.

    Posted
    phish410
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This vacuum does OK. It's not meant to be fantastic, the thing is only $80. It sucks up dirt from carpet pretty well, not so great on hard floors. The little handheld beater-bar attachment is not very useful. The machine also seemed to get filthy on the outside the first time I used it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good value vacuum

    Posted
    Steven6186
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The vacum has great suction and cleans very well on all floors. It is also very easy to clean and seems cheap to maintain. However, the vacuum is pretty heavy. The mobility of the vacuum is also not the greatest. But for the price it was very good because it does clean very well.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A lot of nice features.

    Posted
    Libby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Like the automatic retractable cord, foot pedal on/off switch, the one touch to empty the canister, and the powerful suction. The down side is the dirt/pet hair doesn't fall out without having to manually pull it out to get it to empty.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Seriously, just ok

    Posted
    Laoblue

    Great suction, but seriously missing very important parts, like long extension tube, and it is a heavy machine. So, just an ok vacuum. Pitiful there is no extension tube. What is provided is only about 14 inches long.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Planned obsolescence at work

    Posted
    txsmgyr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had a similar Hoover vacuum for three years when one day puff it died. Turns out it's cheaper to buy a new one , so I did. "Ending is better than mending. The more stitches, the less riches". Let's keep the economy going... We'll see how long this will last...

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Looks Nice, works okay

    Posted
    NVREP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The whole purpose of buying this vacuum was to pick up dog hair. It does that job. The problem is the canister is not designed well. There is an inner ring of plastic which traps the dog hair making it difficult to empty. I would not purchase this unit again.

    No, I would not recommend this to a friend