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Customer Ratings & Reviews

Hoover - WindTunnel 2 High Capacity Bagless Pet Upright Vacuum - Purple-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1493 reviews

93%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 483 Reviews
  • Rating: 4 out of 5 stars

    very powerful vacuum

    Posted
    julie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I live in a 1 bedroom, fully carpeted apartment with a Lab/Pit bull mix who sheds year round, and I myself have long hair; my old vacuum just couldn't take it anymore. no matter how often i took it apart and cleaned it, it just wasn't doing the job. I found this Hoover vacuum on sale for under $100 and took the plunge and splurged. I am so glad I did. This vacuum has serious suction. it has adjustable floor settings-bare floor and 4 carpet settings. the bare floor and low carpet settings are insanely strong. i started out on mid level carpet (3) but switched it down to 2 just to see and it was like I deep cleaned the carpet! the attached picture shows how much the vacuum picked up in just my living room, and I had vacuumed 2 days earlier with the old one. The powerful suction makes the vacuum feel heavy but it isn't unwieldy. the power pet hair attachment is like a vacuum on steroids and I was able to pull tons of dog hair out of the pet beds and the couches. There are 2 negatives: the dirt cup empties at the bottom and the conical wind tunnel shape makes it really hard to get clumps of pet hair out without banging it against the garbage can or sticking your hand in. the hose for the hand tool is very stiff and I'm hoping it will loosen up with use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Vacuum, best price

    Posted
    RobW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This vacuum is awesome, It has incredible pick up power and comes with all the attachments you could ever need, it is completely wife approved, we actually tested by vacuuming with our previous one and then re-vacuuming with the new one and there was so much debris that was removed with this new model that our past vacuum was missing, even sand from the beach this past summer that we didn't even know was embedded in the carpeted floor! there is only one small drawback to this model, the accessory hose has high tension on it so it constantly wants to retract rather than be fully extended and vacuuming up high or at a distance from the machine is tedious, you constantly need to move the vacuum closer to what you're vacuuming and if you're trying to use the accessory hose on the walls or ceiling/ceiling fan it's difficult at times because it doesn't want to stretch out fully and allow you to do so

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It sucks...Its a vacuum cleaner thats its job! LoL

    Posted
    BDerby
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ok so this is like my upteenth review so I'm getting a little sarcastic and cracking jokes now. All in all its a great vacuum cleaner. I've always like the quality of a Hoover vacuum so the brand sort of sold the item...and the price wasn't crazy like a dumb Dyson (FYI they're junk for the cost...look there 2 reviews for the price of 1). The only thing I don't like is that the roller brush doesn't stop spinning when you detach the hose for wand use. That's something that it should do because its really annoying to have it still spinning away like crazy. So I typically use my shop-vac for that type of cleaning and use the upright just for the floors. If you don't mind the brush spinning it does a great cleaning either way.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent vacuum cleaner

    Posted
    Stormcrow75
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My Shark vacuum cleaner decided to quit on me after i finished using it for the last time. So i walk into best buy to buy a new vacuum cleaner and i see this hoover and it was reasonably priced and had everything in needed in a vacuum. It was easy to put together right out of the box, maybe 10 to 15 minutes. Plugged the vacuum cleaner in and immediately stared using it. Evidently my old Shark vacuum cleaner had been taking it easy since this new one picked up a ton of dirt that my old vacuum missed. I was pretty impressed with the suction and amount of dirt etc. that it picked up. The clean up of the canister was very easy afterword. The only things i found that i did not like were the fact that the hose is very short and stiff and does not stretch well. The cleaning attachment tubes are not long enough to give me reach for some things. That is the only reason i gave it 4 stars.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for the price, though not perfect

    Posted
    MaesDadoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    For the price, this is a great product. It seems well made. It's apparent the designers put a lot of thought into where each piece or feature should be located for easy access and easy use. It's a very uncomplicated device, being very easy to assemble and use. The only reason I'm not giving it 5 stars: it's very hard to completely clean out the canister. It seemed like it would be easy. Just push the release, the door drops open from the bottom, and all the nasty stuff would fall out, right? Well, the stuff doesn't all fall out. I've had to use sticks or my fingers to get all the hair and whatnot out, and it's nasty. Once all the large nastiness comes out, you can never really get all the powdery dusty stuff out. So, there's some issues there for me. Otherwise, cleans great, great, great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great vacuum at a great price

    Posted
    Powell
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a 2 story house with mostly hardwood floors. Only one room has wall to wall carpeting. Rooms with hardwood floors generally have a carpet over the hardwood. For at least 15 years, I have been using Shark and Eureka upright vacuums. I thought they did a good job since I always got some dirt and lint to dump. The Hoover has a 12 amp motor. I was shocked at the amount of dirt and fuzz it picked up. The first day, I vacuumed the upstairs floors 5 times and continued to get significant dirt and fuzz. The second day I vacuumed the main floor 4 times and continued to get a significant amount of dirt and fuzz. The Shark and Eureka vacuums are now in the basement. I bought a second Hoover upright. The disadvantage is it is heavy to move around.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Use For Non-Heavy Work

    Posted
    noahbunny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed something for very minimal cleanup and maintenance, and this vacuum met and exceeded my expectations. Easy canister dumping and cleaning. Does not give off that 'leaky' dusty odor after/during use. Attachments are easy to use, along with quick disconnect hose for getting into the tight spots. Suction is very good and tends to pick up the very small debris that a lot of units tend to leave behind. This unit is light weight and easily maneuverable around furniture. The side edge doesn't pick up as well as I've seen others do, but for the price, it's a sacrifice I can live with. I just use the attachments to get along edges and tight places. If one is looking for an affordable vacuum, or for a good starter vacuum, then this one is worth taking a look at.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Seems like a nice vac for the price

    Posted
    smjmom
    • My Best Buy® MemberMember

    Just out of the box - bought for my son to take to college apt - very easy assembly. Simple to use. Excellent suction. Almost too much so. It sucks right onto the carpet in the #2 position and was hard to maneuver; had to increase the height setting. Even on height #5 it was sucking up the throw rugs on my tile floor. Did a nice job cleaning though. I have a Dyson myself, so compared to that it has a shorter cord, isn't as maneverable, and I didn't like having to bend down and change the floor/carpet setting each time I went over a throw rug (Dyson just goes from one surface to another). But considering its about 1/4 the price of a Dyson, it certainly seems like a suitable alternative.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Vacuum for an Apartment with Pets

    Posted
    Pandorandom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We purchased this vacuum after our roommate's vacuum had died. It has fantastic suction, and makes the carpet feel much softer in our apartment after we clean. The attachments, while few, do enable you to get most vacuuming done, so I'm not disappointed with the features. The bagless feature was really the only option for us, and the way that you clear the canister when it's full is really easy with no mess. After ~3 months of use of vacuuming twice per week, the filter is still very clean, but the washable filter just adds to peace of mind. It does a great job picking up stray clumps and stray single strands of cat hair, from the two cats that we have. I would definitely recommend this for people with pets.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    excellent vacuum for pet lovers!

    Posted
    Beddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not only do I have a dog, but I pet sit. Even if they don't shed, they bring in lots of dirt from outside. the day before I bought this, I vacuumed my carpet with my old canister vac. I loved that old vac. The belt was going and I didn't feel like it warranted any more repairing because of age. I was AMAZED at what this new Hoover did! I was vacuuming regularly and thought it was doing a good job (my old one) I filled half the canister up! The power is amazing. Only problem I have is, the width. My old vac had attachments that would fit in small places. For that I have to take out my electric broom (like between bed/nightstand and sofa/end tables) But, I'm going to love the power.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    This vacuum actually sucks

    Posted
    RandomHumanoidVacinUnit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    For the price it sucks okay. The waste container has a flap on the bottom so it makes a smaller mess and releases less dust than designs that require the waste container to be tipped upside down to dump out. The larger AMP motor requires some thought about where to plug it in if you have bad electrical. I found that I only have one living room outlet and one kitchen outlet that I am able to use. The higher AMP motor is needed to clean with fewer passes. My prior vacuum was 1/3 less AMP and it fried from having it in a bad outlet with only two weeks outside the extended warranty I was rather bummed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Affordable and decent

    Posted
    AquaDTRS
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I don't have a pet, but I bought it anyway because of the HEPA filter and it quite a good vacuum cleaner given its price. The only issue I had was that the vacuum cleaner is slightly elevated, so it sometimes you have to roll over the dirt pieces before it finally picks it all up. (I'm using it on hard flooring, so this is probably meant for carpeted floors.) Also, the vacuum also comes with some accessories that allow you to use the vacuum cleaner in different modes, like on the sofa or in tight corners. There is also a pet accessory which is meant for vacuuming your pets. Overall, a good purchase for me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does an outstanding job.

    Posted
    MUFC
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our Eureka vacuum could no longer handle the relentless storm of hair that our dog and cat both produced. The Hoover Wind Tunnel 2 does an outstanding job picking up the dog and cat hair on the first pass and it was priced considerably less than other pet-specific vacuum cleaners. I would have given it five stars simply for how well it does the job. My only disappointment, and it's a minor one, is that I'm not particularly pleased with the mechanics of emptying the canister. If you're not careful, you can make quite a mess doing it. Other than that, a great vacuum at a great price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great vacuum for the price

    Posted
    Aborotz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this a few months ago, wanted to give it a go a few times before writing about it. Compared to my last vacuum it works great. It seems to pick up everything is easy to move around. It isn't very heavy itself. The only two downfalls but to me aren't a huge deal. When you use the hose for attachments, I have to put a paper towel into the hole where the hose was or some of the dust goes flying back up. And it is a bit loud when using the pet power brush but it does the job so not a big complaint from me. Overall it's a great vacuum for the price and gets the job done.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The cheapest

    Posted
    KLHUSA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The cheapest Having said that it still works extremely well. It replaced a Hoover which was 50 or $60 more expensive. My only complaint is that there's no way to disengage the brush when you're on hard surface floors. Had I known that I would've opted to spend more money. It was ironic the model that I could actually look at was not in stock and the model that was in stock I couldn't look at as the clerk would not let me open the box. But cheerfully told me I could return it if I didn't like it. Go figure.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good vac with strong Hoover suction

    Posted
    Teeful
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Finally got into the bagless age with Hoover loved my old one that is still going strong but no longer had attachments and tired of changing and buying bags. I'll start with my only real gripe is the silly placement of power button mid back of vac. If you need to turn it off if you get a hold of something in the brush roll you have to waste valuable time reaching down to turn vac off. The good is it has what i love about hoover suction power and now i can flip release button and drop all the nasty stuff into trash.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Impressed

    Posted
    Simplyserious01
    • Verified PurchaserVerified Purchase

    LOVE. This vacuum's suction is simply the best and iI have tried dozens upon dozens of vacuums. With two girls and a shih tzu the carpet can get pretty hairy, each vacuum I've had gets clogged with hair and off to the dump it goes. I even limited vacuuming to once a week so they would not break. That was until I found this vacuum it picks every little piece of dirt/hair from my carpet. Oh and I forgot to mention the detachable pieces, they come in handy for the couch and steps. 4/5 love it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good suction, messy

    Posted
    Silverfox1968
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The vacuum cleaner has very good suction and it's fairly light. I have three dogs and it does a good job of vacuuming up the fur. Emptying the canister is an other story. I have to use my hands to pull out the fur. I can't just shake it out, it will not slide out. So it is a messy job. It is a low cost vacuum cleaner. It shows in the construction of it but for the money it is still a good buy if you don't mind to get your hands dirty.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Vacuum for the price

    Posted
    SapphireRoco
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed to replace the vacuum that I had at the time. This has been a great purchase. It picks up pet hair nearly as well as a Dyson. I've managed to clog it once, but it comes apart super easy. It does have an overheat function which turns it off until it's cooled down to save the motor if you clog it. My biggest issue with it (and the reason it didn't get 5 stars from me) is that the canister is kind of a doughnut shape and it doesn't empty as easily as an open container.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Vaccum for Pets

    Posted
    Beevis
    • My Best Buy® MemberMember

    This vaccum works great with pet hair. I have a short hair dog who sheds a lot and this vaccum handles that very well. I have a dyson as well but i prefer to use this one most of the time. I have had it for about nine months and the only problem I am starting to have is that it will just shut off after running for about ten minutes straight. Im not sure if it is over heating or what but it wont turn on for a while after it shuts itself off.

    I would recommend this to a friend