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Customer Ratings & Reviews

Hoover - WindTunnel 2 Rewind Upright Vacuum - Blue-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 2024 reviews

94%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 1 review

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 21 Reviews mentioning:
  • Rating: 2 out of 5 stars

    Loud caused by vibration

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Noisy. Has a vibration to it. Sent the 1st one back. The replacement has same noisy vibration, but not as bad.

    No, I would not recommend this to a friend

    • Brand response

      HooverUSA

      Hi Mike, thank you for reviewing the Hoover WindTunnel 2 Rewind Upright Vacuum. Please call Hoover Customer Care at 800-944-9200 for service information. Thanks, Hayley - Hoover Team Hoover

  • Rating: 2 out of 5 stars

    Good suction, but LOUD and messy

    Posted
    JPinNC

    This model can vacuum well, but we are returning it. This vacuum is so loud, my wife and children refuse to use it. In a small bathroom with hardwoods, it is unbelievably loud and truly to loud to use. Also, with no brush shutoff on hardwoods and tile flooring, it spits out small debris. Lastly, emptying the canister is filthy and dust gets everywhere. Sorry for the negative review, but wanted to share.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works fine

    Posted
    Gonzo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    No problems from the start but makes a lot of noise.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Overall, an acceptable product.

    Posted
    Manilajoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Easy to use, lightweight enough to push around, cord rewind a little clumsy at times, cheap plastic, higher than normal noise level.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Incredibly noisy, does not clean well

    Posted
    jamie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have never heard such a noisy vacuum cleaner (or anything this noise other than a jet engine, maybe). It is ridiculously loud. The worse part is that it does not clean hard floors at all. It is useless for what I bought it, and extremely annoying. A complete waste of money. And because we did not try it early enough, we can no longer return it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great price

    Posted
    Granny5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good vacuum, picks up a lot of dirt! Only down sides are: it is kind of louder than expected and I thought the canister was removeable so I could vacuum the stairs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great, but very loud

    Posted
    highpowersuckerbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Worth the money. I like the fact that the cord rolls up inside at the push of a button.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very loud and I don't use it

    Posted
    1254mary
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Until I get feed ear plugs I won't use it. It gives me a bad headache. It is a very nice item except way to loud for us seniors

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good vacuum for the money

    Posted
    Pansy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It seems to work pretty well. It is easy to use. A little loud, though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not bad

    Posted
    gt32bb
    • Verified PurchaserVerified Purchase

    A bit loud, but it does the job. Apparently this review is too short to post. 3 characters left...

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    This vacumn is great for what it is being used for

    Posted
    RJ1956
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    this is being used in a retail environment. the only drawback seen so far is that it is very noisy and loud. This is not for people who may have allergies as it is a bag less vac and you would need gloves or a mask to empty the bottom cup where the dirt is collected.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good vac for the money

    Posted
    Cindy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had an older model that needed replaced. I hate to rewind cord so the rewind button is a plus. Cleans carpet well. A bit noisy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Gets the Job Done

    Posted
    dtapp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for my very elderly parents, who complained about the noise from their former Hoover upright (now toast. @@@@@@@ So my mission was to find a budget-priced, quieter, all purpose home vacuum. This works well and has a good assortment of tools, unlike the Bissell I bought for myself. Those "pet hair" specialty vacs don't come with sensible tools for cleaning furniture, crevices, doorways, etc. This model is great for picking up pet hair and everything else, at a very reasonable price, and no more buying bags!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointed

    Posted
    Sunshine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Im not sure if I just got a lemon or if it is a bad product. It had great suction, but lost a bearing within couple uses. Loud vibration, the cord was off n on with rewinding. Took back n upgraded. Always get the Geek Squad insurance!!! So worth it cuz you just never know.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Worked well for light duty.

    Posted
    DeniseA

    This was a great vacuum for about 10 months. Then it would overheat after 10 mins of use and shut off. It became uncomfortably noisy. Lost all suction. I have contacted Hoover in regards to the warranty but have not yet heard back. Good luck if you purchase this.

    No, I would not recommend this to a friend

    • Brand response

      HooverUSA

      Hi DeniseA! If the vacuum started shutting off then lost all suction I have am idea of what exactly happened. Your WindTunnel 2 has a clog and/or dirty filters. When there is a dirty filter or clog, it blocks the air path which causes the motor to work twice as hard to do it's job. It will cause the unit to make a loud noise and not pick up. Here are a few tips I find very helpful. Remove both ends of the hose off the vacuum. Run a broomstick handle through hose to remove any clogs. Remove the primary filter located in the dirt cup lid, rinse under warm running water. Let filter air dry for 24 hrs. Make sure the brushes are spinning as well. Hope this helps!

      -Giselle
      Hoover Customer CareHoover

  • Rating: 3 out of 5 stars

    High noise level, good suction

    Posted
    MrG11
    • My Best Buy® MemberMember

    We replaced an old Hoover vacuum with this. The old vacuum had a bag and worked great until something started burning inside. This new vacuum has decent suction but is very noisy. My wife has to wear ear protection when using it. The cord could be a bit longer. The dust container is fairly easy to empty but you have to reach inside to get all the material out of it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    great vacuum for everyday use.

    Posted
    agiepagie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This vacuum is great! I use it twice a day everyday and it gets the job done! It has great suction and is easy to use. Its easy to empty and the retractable cord is a plus! It's a little heavy and a little loud, but what vacuum isn't?! Great overall buy!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great vacuum with lots of power! BUT!!

    Posted
    doug
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This vacuum works great. It has lots of power and the cord retraction works well. My only problem has been the plastic hinge on the bottom of the dirt canister. It breaks VERY EASILY! If you contact support at hover, they say its not a warranty item even if the vacuum is 2 weeks old. Hint, a local dealer might be able to do more toward replacing it, crazy as that sounds....IT IS STILL A SUPER GREAT VACUUM AND I AM STILL SUPRISED AT IS POWER

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just OK - Cord does not retract

    Posted
    RuthT

    Mine is 1 month old. For the price - excellent suction. Pretty light, but very noisy. Cord does not retract!! On/off switch is inconveniently placed and housed in a "lip" that broke my nail. Unless you have very short nails, this will really aggravate you. I now use a pencil to turn on or off. They need to have women test these things!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst vacuum

    Posted
    debb50
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Worst vacuum I ever purchased. I will never buy a Hoover again. I always trusted Eureka and should have bought that brand in the first place. The Hoover had a leakage issue right out of the box. I googled to see why a brand new vacuum had no suction and a high pitch whistling sound on top of the loud motor noise. The answer I received was that there was an air leak somewhere on the body or hose of the vacuum. They gave serval ways to test the machine to find the leak. Why would I even try, the vacuum was brand new! Back in the box and back to Best Buy. My new Eureka works great!

    No, I would not recommend this to a friend