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Customer Ratings & Reviews

Hoover - WindTunnel 3 High Performance Pet Bagless Upright Vacuum - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 801 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-17 of 17 Reviews mentioning:
balance
  • Rating: 3 out of 5 stars

    good vacuum

    Posted
    wheelhouse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good vacuum, almost too much suction on hard wood floors. my only problem is the attactchments are continuously falling of the unit which is a pain.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum

    Posted
    Mom1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm so pleased with the performance of this vacuum that I went ahead and purchased another one for my finished basement. Only down fall is the onboard tools fall off occasionally.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great all around vacuum

    Posted
    jfsiutza
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It more than what I expected in the suction/cleaning function. Only concerb is the additional attachents fall off randomly.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good overall vacuum

    Posted
    Jcrooksy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great vacuum. Only downfall is getting all the attachments to stay on the vacuum and attachments fall off easily while using.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Lousy

    Posted
    Stone
    • Verified PurchaserVerified Purchase

    Started falling apart with second use! Didn't have my receipt so I'm out the money

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Feels cheap and clunky

    Posted
    GrizzlyThompson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It works great at picking up dirt and dander. Just feels clunky like its gonna fall apart easily. A bit on the heavy side too

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good vacuum but...

    Posted
    Garon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My only complaint is that the attachments are constantly falling off. Everything else about the vacuum is fine....probably even slightly above average, given the price. Cleans up dog hair nicely!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great on the dog hair

    Posted
    rudy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I replaced my other hoover wind tunnel 2 which was great on pet hair. That why I bought this vacuum however I have to adjust when going from hardwoods/lineloum to low carpet and rugs. The brush attachment that is secured on the back of the machine falls off occasionally where it attaches at could be stronger to keep this from happening.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Vacuum

    Posted
    CarissaT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great vacuum with a super wide cleaning area and long cord. I like the attachments except the one with the bristles (it falls off constantly). The height of carpet can be adjusted with 5 different options. Great price!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for the money

    Posted
    Danteb
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Only been using it for a month but so far it performs great with the exception of the attachments. They keep falling from where they are supposed to be. . I have to keep them off until I need to use them

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok vacuum

    Posted
    TheDiplomat06
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this vacuum to replace a eureka. It feels cheap on the handle and the attachments fall off easily. it doesnt transition well from carpet to floor and the long cord is a gift and a curse. If you have ALL carpet house this might work for you but wood to carpet not so much

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for price!

    Posted
    Scoopb24
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This Hoover does a great job on bare floors and carpets. The on the fly asjustments work well. The attachments are handy. The one accessory brush does fall off quite a bit so I had to store it elsewhere. Overall it is easy to use and does the job.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Over all great vacuum

    Posted
    Truefirebat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great suction. Easy to use. Just wish I bought one with retractable power cord. But not a deal breaker. Only complaint is the pet attachment falls off with the slightest bump. Old vacuum with similar attachment never did.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does a great job

    Posted
    Maur
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a nice vacuum. It vacuums nicely, has some god tools. It's a little hard to push, it requires a little extra muscle. The brush tool doesn't store well on the vacuum, and falls off constantly. Other than that, I think it was a good value for the money. It's sturdy, has a very long cord, switches easily from floor to hose, has a nice hose extender and stair/furniture brush that works really well. The canister opens easily for emptying. I'm happy with my purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT PURCHASE! HORRIBLE CONSTRUCTION

    Posted
    CherylB
    • My Best Buy® MemberMember

    Major disappointment! I read about this product and trusted in the Hoover brand since childhood. This vacuum has been a complete loss. It claims to be easy to use but it isn't. It is painful and destructive as well as highly frustrating. First off, the power button is unreliable...most of the time you have to hold it down to the point of pain if you have fingernails. Sometimes the power button sticks and wont turn off without unplugging. But this isn't the worst...the thing is faulty. I followed the instructions for assembly using all parts included. The wand/handle comes off as well as the debris collection part during usage...just randomly. It works like three minutes then starts to fall apart. Sometimes it will only work if you push forward, but if you try to retract (just to turn it which takes the strength of a man), it will go out and fall apart. I had to constantly push the wand and debris collector down to start it back up. This machine is a complete joke...it does not work, it isn't worth the money, it should be recalled and discontinued.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Difficult to review

    Posted
    Jn503d
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We used this vacuum twice and took it back. I gave it a 4 * because the suction was great. After the first time using it we couldn't believe how much it picked up. We had vacuumed just a few days prior. We have two cats that fortunately don't shed that much, but still have some cat hair to get every time. We would have kept this, but returned it for this reason. It comes with a 40' chord, which we thought would be an advantage. For us it turned out to be a nuisance.It is a wrap chord, not a auto rewind. Also, the attachments kept falling off. Wasn't really a deal breaker, we just decided to keep those in the storage closet until needed. Overall a very good vacuum but didn't fit our needs. Returned it for another Hoover we researched. We didn't even consider a Dyson. We shelled out the money a few years ago and it was a piece of junk.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Incredible Suction!

    Posted
    burban
    • My Best Buy® Elite Plus MemberElite Plus Member

    This vacuum has incredible suction. You literally can see the carpet lifting up off the pad underneath. It does a great job on carpets with smashed down fibers. We had been using a cheap 80 dollar vacuum that we thought was doing a good job. This vacuum pull so much more out of the carpet. It was disturbing to see how much are other vacuum wasn't picking up. I gave four stars as I do have some gripes. Its loud! It really is a very noisy vacuum. Its a pain in the butt to take apart to clean. And some of the attachments don't fit in their holder good. And they fall off when your vacuuming. The 40 foot cord is really nice as I can do my whole house on one plug. But naturally its a pain to have to wind the 40 foot cord up. Overall I really like this vacuum. It does a great job cleaning the carpet. But some small things seem overlooked for nearly a 200 dollar vacuum.

    I would recommend this to a friend