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Customer Ratings & Reviews

Hoover - WindTunnel 3 High Performance Pet Bagless Upright Vacuum - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 793 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
  • Rating: 4 out of 5 stars

    great Sweeper

    Posted
    gearbox
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I would have given it a five , but the Canister is hard to secure correctly for proper Vacuum , if its not correctly latched , you could sweep to your hearts content & not pick up anything .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Vaccumm

    Posted
    Lizzie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I originally bought the same type vacuum from Hoover Wind Tunnel 3 for pet but saw this one was more updated. The old one still works and never lost its suction but the belt broke on the old one after 5 years of owning it. I would recommend this product because I do see the improvement with extension of the tools, has lighting to get under dark places like the bed, and I am always amazed how much dirty it sucks into the canister.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Pretty good unit so far

    Posted
    Tony1986
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Fairly decent unit. Has some pretty neat features. Only con I could think of is when you empty the cannister, seems the unlatch/button to release it the garbage from the bottom is a bit easy-loose, first time using it and emptying it released the particles on the floor...but it vacuumed it a second time easily...so it made it to the trash okay

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this vacuum

    Posted
    JustMe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This vacuum is sturdy. It also picks up pet hair well. I only wish it had a detachable canister for vacuuming the stairs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    Phome
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The vacuum power is excellent. Quiet motor. Easy to remove canister and empty. Attachments attach easily.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for family with multiple pets

    Posted
    KentuckyGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This vacuum is relatively light weight, but it really does clean! We have 2 dogs and a cat, so frequent vacuuming is a necessity. From the first use, it cleaned more thoroughly than the Bissell it replaced. I love the fact that the filter can be rinsed as needed. Emptying the canister is easy, but reattaching the canister was tricky the first few times it was used. Cord length is amazing and the attachments are easy to access and use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So Far so good. One problem though...

    Posted
    Rebeljt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The first one I bought had a canister that wouldn't stay attached to the vacuum. I had to return it. The new one is working fine. It has plenty of suction. I do have to set it to the highest carpet setting to work on my Karastan Plush Carpet. We also like the attachments that come with the vacuum.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    VERY strong Suction

    Posted
    WorkvsPlay
    • My Best Buy® MemberMember

    I picked this vacuum and after a quick 5 minute assembly, I realized the brush width was 15 inches. This means more area coverage! Be very careful and adjust floor vs carpet. The suction is so strong ,I can see damage if this vacuum is not used properly. Yes the vacuum is loud. The holding canister disposes garbage easily BUT taking the canister apart will be needed to keep airways 100 percent functional. I'm very pleased w this unit but caution needed while using this beast.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Heavy, not self propelled and no lift off canister

    Posted
    Shopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this to replace a Bissell that quit working. I couldn't find the Bissell model I previously had and loved so I bought this one in a hurry thinking it was similar. I was wrong. Although the suction is really good and the cord length is very long which is a huge plus, the two things I noticed as soon as I used it the first time was it was extremely heavy and extremely hard to push. I adjusted the carpet height which made it somewhat easier but still hard to push. I then realized this one wasn't self propelled. I also mistakenly assumed the canister lifted off so I could do stairs. The canister comes out, but only because it's bagless. I found the canister hard to get in and out and take apart and clean. I also don't like the fact that I have to stop and turn a dial to change from upright to the tools. When vacuuming under tables, it won't lie completely flat like my Bissell did so ended up crawling under the tables and using the hand tools. I have several large area rugs which it seemed to clean very well but the smaller ones I had a hard time cleaning because the suction pulled them up. I tried to adjust the rug height so it wouldn't pull them up when I vacuumed but just couldn't make it work. On my last attempt, my rug got suctioned up and I ended up with a hole in my rug! The power tools are OK but I don't find the small rotating brush attachment very useful. I thought perhaps it would be good for stairs but again, because the canister doesn't lift off, it wasn't of use at all. I used it on my furniture for cat hair but found simply using the wand attachment worked best. Needless to say I am extremely disappointed with this product.

    No, I would not recommend this to a friend

    • Brand response

      HooverUSA

      Hi, Shopper! This is not good to hear. We'd like to make an attempt to rectify this unfortunate experience and restore your faith in our product. Please email Giselle.Arroyo@ttifloorcare.com for further assistance. Thanks! Hoover