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Customer Ratings & Reviews

Hoover - WindTunnel 3 High Performance Pet Bagless Upright Vacuum - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 792 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-11 of 11 Reviews mentioning:
  • Rating: 2 out of 5 stars

    Not Very Good

    Posted
    JaimeO
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a very low pile carpet, yet I have to set the vacuum on its second highest setting otherwise I am unable to push it without extreme effort. Even then, it is difficult to push. The vacuum is terrible on hard floors.

    No, I would not recommend this to a friend

    • Brand response

      HooverUSA

      Hi JaimeO, thank you for reviewing the Hoover WindTunnel 3 High Performance Pet Upright Vacuum. We would like to help improve your experience! Please email us at HooverCommunity@ttifloorcare.com with a reference to your review and your model number (UH72630). Thanks, Hayley - Hoover Team Hoover

  • Rating: 5 out of 5 stars

    Very good sweeper

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This sweeper runs and picks up dirt and Beria very well! Can be difficult to push, but as others have said you can raise it if you have it set to low for the flooring and it moves easier. Happy with the purchase.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very Heavy

    Posted
    Debb
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a good vacuum but it is very heavy. Has good suction. Probably wouldn't recommend because of the weight of the vacuum makes it hard to push.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent, but heavy

    Posted
    Tracey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We needed to be able to turn off the roller, lots of wood floors, and reach high blinds and valances. Also we needed strong suction for cat hair in carpets and upholstery. This vacuum is excellent on all counts. Unfortunately I didn't notice that it does not have a motorized brush. It is a bit heavy, and on plush carpet, it is very difficult to push. We have to adjust the height higher than we'd like. My husband and I are close to & over 6', a smaller person might have trouble with this vacuum. This can clean everything you want very well, but get ready to workout your biceps! PROS: Strong suction, long reach with telescoping wand, ability to turn off rollers for bare floors, easy to empty, hepa & washable filters. CONS: Heavy, no motorized brush so it is hard to push on carpet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great vacuum

    Posted
    ClumzyOne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got this vacuum on sale and it picks up good. Its hard to push back and fourth on carpet but it doesnt bother me, so if your not that strong you might not like it. Also theres a switch on the side to go back and forth to the hose and the bottom for regular use. So over all its a great vacuum with great suction.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible vacuum

    Posted
    osborn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this vacuum because the ratings didn't seem to be that bad. After buying and using this vacuum once, we returned it to the store for a full refund. The vacuum is extremely hard to push for just vacuuming the carpet and would not vacuum rugs at all regardless of height setting. In addition the cord is in the way when vacuuming. Do not purchase this vacuum, save your money and buy another brand/make.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not a fan

    Posted
    Pqhiggins
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After owning a Dyson I didn't expect this to live up to those standards, but I am extremely disappointed with this vacuum cleaner. Finding the right setting for floors isn't the easiest thing in the world, especially if you have different types of carpets through the house. I often found the vacuum suctioning itself to floor making it extremely difficult to push. The container is smaller than a Dyson, and the various knobs and controls aren't very intuitive. I bought this vacuum cleaner because it was on sale and had gotten good reviews, but for my household at least has been a bust.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the money

    Posted
    smurfett
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This vacuum does not suck up anything except the money I used to buy it. My son spilled some uncooked rice on the floor and this "vacuum" couldn't even suck it up, it just pushed all of the rice to wherever I pushed the thing. I switched to the hose and was able to get up all of the rice but once I lifted the vacuum to see if I had sucked it all up, rice started falling out of the vacuum. Not happy and I will be returning this thing for something else that works. Also this thing is seriously hard to push!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Vacuum for the Price

    Posted
    deanhi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's a good vacuum for the price. Vacuums can get so expensive. It's just a bit hard to push, not sure if it's due to the weight or because of strong suction. Overall, I don't like the bagless feature. But it's not because of this model, it's all bagless vacuums. They're terrible to empty.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does a great job

    Posted
    Maur
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a nice vacuum. It vacuums nicely, has some god tools. It's a little hard to push, it requires a little extra muscle. The brush tool doesn't store well on the vacuum, and falls off constantly. Other than that, I think it was a good value for the money. It's sturdy, has a very long cord, switches easily from floor to hose, has a nice hose extender and stair/furniture brush that works really well. The canister opens easily for emptying. I'm happy with my purchase.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Heavy, not self propelled and no lift off canister

    Posted
    Shopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this to replace a Bissell that quit working. I couldn't find the Bissell model I previously had and loved so I bought this one in a hurry thinking it was similar. I was wrong. Although the suction is really good and the cord length is very long which is a huge plus, the two things I noticed as soon as I used it the first time was it was extremely heavy and extremely hard to push. I adjusted the carpet height which made it somewhat easier but still hard to push. I then realized this one wasn't self propelled. I also mistakenly assumed the canister lifted off so I could do stairs. The canister comes out, but only because it's bagless. I found the canister hard to get in and out and take apart and clean. I also don't like the fact that I have to stop and turn a dial to change from upright to the tools. When vacuuming under tables, it won't lie completely flat like my Bissell did so ended up crawling under the tables and using the hand tools. I have several large area rugs which it seemed to clean very well but the smaller ones I had a hard time cleaning because the suction pulled them up. I tried to adjust the rug height so it wouldn't pull them up when I vacuumed but just couldn't make it work. On my last attempt, my rug got suctioned up and I ended up with a hole in my rug! The power tools are OK but I don't find the small rotating brush attachment very useful. I thought perhaps it would be good for stairs but again, because the canister doesn't lift off, it wasn't of use at all. I used it on my furniture for cat hair but found simply using the wand attachment worked best. Needless to say I am extremely disappointed with this product.

    No, I would not recommend this to a friend

    • Brand response

      HooverUSA

      Hi, Shopper! This is not good to hear. We'd like to make an attempt to rectify this unfortunate experience and restore your faith in our product. Please email Giselle.Arroyo@ttifloorcare.com for further assistance. Thanks! Hoover