Main Content

Customer Ratings & Reviews

Hoover - WindTunnel 3 High Performance Pet Bagless Upright Vacuum - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 792 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 255 Reviews
  • Rating: 4 out of 5 stars

    Difficult to review

    Posted
    Jn503d
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We used this vacuum twice and took it back. I gave it a 4 * because the suction was great. After the first time using it we couldn't believe how much it picked up. We had vacuumed just a few days prior. We have two cats that fortunately don't shed that much, but still have some cat hair to get every time. We would have kept this, but returned it for this reason. It comes with a 40' chord, which we thought would be an advantage. For us it turned out to be a nuisance.It is a wrap chord, not a auto rewind. Also, the attachments kept falling off. Wasn't really a deal breaker, we just decided to keep those in the storage closet until needed. Overall a very good vacuum but didn't fit our needs. Returned it for another Hoover we researched. We didn't even consider a Dyson. We shelled out the money a few years ago and it was a piece of junk.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Incredible Suction!

    Posted
    burban
    • My Best Buy® Elite Plus MemberElite Plus Member

    This vacuum has incredible suction. You literally can see the carpet lifting up off the pad underneath. It does a great job on carpets with smashed down fibers. We had been using a cheap 80 dollar vacuum that we thought was doing a good job. This vacuum pull so much more out of the carpet. It was disturbing to see how much are other vacuum wasn't picking up. I gave four stars as I do have some gripes. Its loud! It really is a very noisy vacuum. Its a pain in the butt to take apart to clean. And some of the attachments don't fit in their holder good. And they fall off when your vacuuming. The 40 foot cord is really nice as I can do my whole house on one plug. But naturally its a pain to have to wind the 40 foot cord up. Overall I really like this vacuum. It does a great job cleaning the carpet. But some small things seem overlooked for nearly a 200 dollar vacuum.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent, but heavy

    Posted
    Tracey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We needed to be able to turn off the roller, lots of wood floors, and reach high blinds and valances. Also we needed strong suction for cat hair in carpets and upholstery. This vacuum is excellent on all counts. Unfortunately I didn't notice that it does not have a motorized brush. It is a bit heavy, and on plush carpet, it is very difficult to push. We have to adjust the height higher than we'd like. My husband and I are close to & over 6', a smaller person might have trouble with this vacuum. This can clean everything you want very well, but get ready to workout your biceps! PROS: Strong suction, long reach with telescoping wand, ability to turn off rollers for bare floors, easy to empty, hepa & washable filters. CONS: Heavy, no motorized brush so it is hard to push on carpet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great suction

    Posted
    amazed
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This vacuum has great suction compared to many I have looked at both at the head and the hose. The brushes can be turned off while using on bare floors which keeps debris from being thrown all over. You have to manually change the suction from floor mode to hose mode with a knob, which is well marked and easy to turn. Headlight is very weak as far as light output for some reason. The only thing I'd like to see changed is being able to reduce some of the suction while in hose mode. It sucks so hard it can grab everything, which can be annoying to have to keep stopping to dislodge what it has sucked up. Made of all plastic which all in all looks quite durable, but time will tell as it always does. We did purchase the 4 year replacement warranty which as well priced for what it covers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Vacuum

    Posted
    Jason
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Positives: Has great suction Really long cord so you can spend more time vacuuming and less time hunting for an outlet. The hose is long and easy to use with the turn of a knob. Easy to empty dust collection canister 5 year warranty Negatives: Both the ceiling fan blade cleaning tool and the pet tool have a tendency to NOT stay in place on the vacuum cleaner body itself. Not rated: I haven't used the pet tool or the fan blade cleaning attachment, but they seem like they should work just fine for their purposes. The design of the vacuum is efficient in that the suction power is only focused where needed, with the use of the aforementioned knob. Whereas, most other units have suction going to both the base and hose all the time. Over all I'm pleased with the purchase and would recommend it to a friend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Powerfull

    Posted
    go2guy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Over all a great vacuum, easy to setup out of the box. The tools you get in this model are good but normally you have a place on the vacuum to store these attachments. The two piece wand that comes with this model has a place to store it on the back side of the vacuum but it doesn't stay there very well. If you have animals and carpeting and cloth couches you'll be very happy with this model. If you have just wood and tile floors with small rugs you may not be as happy. This vacuum is so strong it suctions to the smooth wood floor leaving marks if you're not carefull so you adjust the vacuum head a few clicks higher then it's to high to be effective. Over all it's a good vacuum that is easy to empty with a good HEPA filter and ceiling fan attachment. Just a little to strong for smooth wood/tile floors.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great multi surface vacuum

    Posted
    Buzz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this vacuum to replace a Shark Rotator Pro. First thing you'll notice is it's a heavy vac. This vacuum excells at open area cleaning. When the carpet height is adjusted properly, the vac pushes easily & has excellent suction & cleans thoroughly. The bottom brush does not need to be cleaned off when your done! The design of this brush is great ( and we have, 2 dogs, 4 cats, 1 chinchilla, and 4 big birds!). Now, the down side. When using the tools, the design could be better. You must turn a knob to switch from floor to wand and tool design is fair. Bottom line, for just normal vacuuming it's a fantastic machine. You will prolly never have to clean the bottom brush (great design). But if you'll do alot of (attachment) vacuuming or don't want a big heavy vac, look elsewhere.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for pets

    Posted
    JeanieB
    • Verified PurchaserVerified Purchase

    I had an old Wind Tunnel and was ready for a new vacuum. I first bought the new Bissell Pet Hair Eraser that has just come out, but was very disappointed and returned it. (I have six dogs - 3 of them that shed ALOT). I decided to give a newer version of the Wind Tunnel a try and I am glad I did. Cord is long (almost too long) and the vacuum hose is longer than most and GREAT! I also like how easy it is to empty the canister and the filter is washable. It has so much suction at times I have to adjust the height down in order to push/pull the vacuum. It picks up ALL of the dog hair.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Has great suction.

    Posted
    Cher
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This vacuum weighs 5 lbs less than my old one so 18 lbs isn't a big deal. The canister fills up with debris faster because it is smaller than the old one. This is good for me because I will develop the habit of emptying it after each use. It also opens up more fully so I can clean it completely. Mostly it is getting used to the differences (Unlocking the hose rather than pulling it out. Turning the selector from floor to hose.) Time will tell. Ask me to write a review in a year and the feedback may be different. My last vacuum lasted for 10 years. A tough act to follow.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great vacuum

    Posted
    Renee
    • My Best Buy® MemberMember

    I'm a HUGE Bissell fan, always have been. Recently my Bissell pet vacuum went south and I went to purchase a new one. Upon arriving at best buy and researching vacuums this Hoover Wind tunnel 3 kept coming up with great reviews, especially for pet hair. I have 2 boxers and they shed like crazy! I decided to purchase the Hoover as it was on sale at a great price and the Bissell vacuums I was not at all pleased with the design or recent reviews. The Hoover wind tunnel is a bit heavy but the pros to the vacuum outweighed that con. Overall it's a very nice vacuum. Pleasant design and the attachments are super nice. Only reason I didn't score it at 5 was due to its weight.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    This things sucks!

    Posted
    FatKid
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ha, I bet I got ya there didn't I!? No, really, this thing really sucks. I've had their Platinum line and absolutely loved it and this one comes close. I am replacing my Hoover pet model because it absolutely stinks after only a couple of years. I vacuumed the entire house with my old model then followed it up with this one, and let me tell you, I was surprised by the amount of stuff it pulled up. Just stop reading reviews about other products and put your money into this one, You get a lot value here and you're not paying for the name plate (cough, cough, Dyson). Oh, I almost forgot to mention that the attachments have gotten better as well. OK really that is enough, now go get this thing already.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love to vacuum!

    Posted
    Momofonegamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    What can say, I love to vacuum! I also love cats so I need a pretty good vacuum. I love to vacuum with this vacuum- it does the job very well. The ‘one and done’ theory Hoover claims that you don’t have to keep going over the same spot is true- even with cat litter! The attachments are standard but I love this brush attachment- yes, I used it on the walls (to dust- it’s dusty here!) and the acoustic ceiling. I did not give it 5 stars only because the hose attachment use needs several steps to get there- click this lever, turn that dial, then use the hose. But I am really happy with my purchase and it works great for a multi-cat household!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Light weight vacuum, plenty of suction.

    Posted
    DBTs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We had a Hoover Dual V for 10 or 12 years that we gave to our son. We decided to buy a Dyson, but using the attachments with the Dyson was a pain, you have to pull the wand out of the handle to use them and with a 3 foot non removable wand it's hard to get in tight areas. My wife decided she wanted another Hoover so we purchased this one. For less than half the price of the Dyson with the same performance and much easier use of the attachments I'd recommend the Hoover.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the Job - no frills

    Posted
    MMManor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We ended up purchasing this vac based on excellent reviews and for its price. It was rated tied with a model that cost more than twice the price. I could not be happier. The vac does exactly what it is supposed to do. It cleans very well. It picks up dirt, dust, and pet hair with ease. It is easy to adjust and using the included tools is also a snap. The vac is a little heavy but its not too much of an issue except when going up and down the stairs. Overall price to quality this is a winner hands down!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good product

    Posted
    Kevin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Looked at several vacuum cleaners and this one had the right features at the right price. Was easy to put together. I love how easy it is to empty the canister. A couple of very minor complaints. The plastic handle feels cheap, it doesn't fit tightly and seems like it might come off eventually. Also getting the tools to stay in place is a challenge - shouldn't be so difficult to attach them to the vacuum cleaner when they aren't in use. But it does an excellent job vacuuming that's for sure.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    really good for its size

    Posted
    expectgreat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    we upgraded from the smaller bagless models that was lighter smaller, easy to roll around, issue with those is power of suction, we needed more, so this hoover which in the past have always had good experiences, was really nice, its sleek, has a big head but its powerful in both the floor suction and on the hose, and the hose extends far, it does not drag the vacuum. this model was nice to get a few extra pieces I never had before like dust elbow.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great on carpet

    Posted
    thoma4tr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This worked out great for a house with 2 cats and a dog. The only two complaints I have are that occasionally on bare floor it will get stuck to the floor and I will have to pull up to break the seal. The other complaint is you must manually switch the suction from floor to hose and I will sometimes forget to switch and vacuum a room with no suction. I would prefer a quick release to gain access to the roller on the bottom but in a non-commercial setting it is not a big deal.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does a great job

    Posted
    Maur
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a nice vacuum. It vacuums nicely, has some god tools. It's a little hard to push, it requires a little extra muscle. The brush tool doesn't store well on the vacuum, and falls off constantly. Other than that, I think it was a good value for the money. It is sturdy, has a very long cord, switches easily from floor to hose, has a nice hose extender and stair/furniture brush that works really well. The canister opens easily for emptying. I'm happy with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very nice vacuum cleaner

    Posted
    ALFIE
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Thus far I am very pleased with the performance of this vacuum cleaner. The suction is nice and strong. The only issues I have with it is that it can be a bit resistant to maneuver when making turns and as with all non retracting cord units, keeping the cord out of the way while in use is hectic. Otherwise I am very happy with the unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Much improved

    Posted
    371671
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the second sweeper I've bought to handle two shedding dogs. There is now a stronger hinge for emptying the dirt chamber (it broke on my last sweeper), and there is a foot switch to go from carpet to bare floors. The dial on my former sweeper broke and no longer would stop the brushes for bare floor sweeping. Finally, the new improved version is noisy, but not painfully so. With my last one, I had to buy ear protection to use it.

    I would recommend this to a friend