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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 108 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize Horizon Forbidden West's stunning graphics as a major highlight, frequently praising its visual quality. The game's engaging story and immersive world also receive considerable acclaim, with players enjoying the exploration and narrative. Many appreciate the inclusion of DLC on the disc, adding value to the complete package. Positive feedback on gameplay further solidifies the game's overall appeal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-108 of 108 reviews
  • Rated 1 out of 5 stars

    Broken case and poor return policy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate BestBuy’s return policy: the case was broken when I received it, but customer service said I could only went to a real store for a replacement. In addition, the store manager should agree on it or I would get nothing. Unfortunately, the nearest store is still far from my location so I gave up but would not give them any chance next time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fake disc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy sold me a fake disc. Do not buy from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data disc wouldn’t load. Game never worked. Would not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gateway game for PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally upgraded our PS to the latest version. Graphics are amazing and we would love to try it out with a VR headset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great time playing this game for the first time. Hours and hours of fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Horizon forbidden west

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this franchise. I only hope this isn't the last we see of Aloy.

    I would recommend this to a friend
  • Cons mentioned:
    Broken box

    Rated 2 out of 5 stars

    Disk box was broken inside but the disks were okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid almost 60 bucks for it and the box came broken inside. This game requieres 2 disks so it haves like an extra holder of dvds with hinges, hinges which came broken so the game disks were loose. Other than that the disks worked flawlessly. Probably a shipping issue but still

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fun to play

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has several glitches but I learned to work around them. The game is still a lot of fun.

    I would recommend this to a friend
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