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Customer reviews

Rating 4.8 out of 5 stars with 1056 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers recognize Horizon Forbidden West's stunning graphics and engaging story as major highlights, frequently praising the open world and fun combat. While some players found the game's difficulty and ending underwhelming, positive feedback on gameplay and exploration outweighs these concerns. The game's performance and music also received favorable comments. A few players reported encountering some technical issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,056 reviews
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    The only game I love to play again and again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was eagerly waiting for the forbidden west to be released after having played the zero dawn and was in love with the game. Absolutely amazing story, gameplay and characters. Just finished the Burning Shores yesterday and couldn’t be more satisfied. Can’t wait for another sequel to come out soon. As usual, it was a breeze to go to the Best Buy store and just buy the game. Couldn’t wait to have it delivered and waste any more day.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    Excellent gameplay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sequel! The game play is soooo good and it was difficult to put the controller down. Has great haptic feedback, graphics are amazing! Story is good to but I was to focused on how fun the game is to get wrapped into a story. I preordered this game and was totally worth it, especially getting those bestbuy points!

    I would recommend this to a friend
  • Pros mentioned:
    Game play, Graphics
    Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic Game, Excellent Package

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A massive world with companions that bring the story close to home. The game looks, plays, and sounds gorgeous and the companions you make as Aloy keep you engrossed as you try to save the world.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    10/10 buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with the graphics! Everything runs incredibly smooth, this is the first time I've bought myself a console and it definitely doesn't disappoint :]

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    Amazing Game

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good game. Beautiful graphics and engaging story. If you are looking for a game that you can get lost in and just play for hours and hiurs this is the game for you

    I would recommend this to a friend
  • Pros mentioned:
    Game play, Graphics

    Rated 5 out of 5 stars

    Great Game!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphics and great gameplay I cannot recommend it enough

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Play the best game ever?

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game and I suggest everyone plays it. I played through twice it was so good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    Best Game Ever Made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is truly the best game ever created for an enormous amount of reasons, possibly too much to state in a regular review, but the game is truly amazing. Its story, gameplay, graphics, and how the whole game plays out is a literal masterpiece of work. Yea better than Zero Dawn, improves upon everything. I had received the platinum trophy for this game, and I just want to say: you have truly outdone yourselves, Guerilla Games, and keep up the good work!

    I would recommend this to a friend
  • Pros mentioned:
    Combat, Graphics

    Rated 5 out of 5 stars

    Beautiful and fun PS5 showcase piece!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is beautiful; a great showcase for the PS5! The graphics are amazing, and I think it sets a new bar for how NPCs should be animated. The dialogue looks more natural than I've ever seen it before. Combat is challenging, but not frustratingly so. I've been playing for dozens of hours, and I'm just a little over halfway through the game, so you're getting a lot of bang for your buck here.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fun Game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and engaging, great graphics and gameplay. Lacks replayability though

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent game for kilds and adults

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant and outstanding graffics, excellent game for kids and adult's. My kid is realy enjoy while playing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Marvelous game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is marvelous, one of my favorite games with excellent graphics and a pretty world.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Game

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game, amazing graphics, and super fun to play!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Story

    Rated 5 out of 5 stars

    Fantastic sequel to Horizon Zero Dawn!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great follow up to HZD! Looks even more amazing on the PS5. Interesting how the story pucks up right where the last game ended. Aloy starts from scratch in this game, so it doesn't matter if you haven't played the first game.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Guaranteed good time

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first game in every way. Still the best looking PS5 game this year. Really enjoyed this. 60fps performance mode is smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best graphics on ps5 so far

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best graphics on consoles. The facial animation is on far with CGI movies and details are far beyond what video games were capable of. Gameplay is improved from first and I enjoyed more than the Zero Dawn.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Horizon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent game just a lot starting off still good game though

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game! The graphics are breathtaking. Didn’t get to play the first one because I didn’t have a PlayStation before but this is one of my top favorite PS5 games thus far. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Exclusive greatness!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the absolute best titles that truely pushes the PS5 to its limits. Absolutely beautiful scenery as you travas the world and story. A+

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Spent 260 hours playing this year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the title of this review says it all. Better than the first, looking forward to the dlc!

    I would recommend this to a friend
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