Customer Ratings & Reviews
- Model:
- HTX24GASKWS
- |
- SKU:
- 5506790
Customer reviews
Rating 3.6 out of 5 stars with 10 reviews
(10 customer reviews)to a friend
- Pros mentioned:Small footprintCons mentioned:Extra cost
Rated 5 out of 5 stars
Hotpoint 6.2 cu ft. Has dryet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer fit my needs. I needed a dryer with a smaller footprint for the tight entryway to where it needs to go. Not a super feature rich dryer but has all the functions I need. Of course they get you for things in the extras , power cord ( should be included in the price IMO ) is an extra cost, venting is extra, adapter gas line fitting is extra , but overall the dryer itself does its job. Just be prepared for the extras in add ons in the final price . Delivery fees and team were of course extra but worth it . Delivery was 2 week wait but the delivery team was exceptional, professional and fast.
I would recommend this to a friend - Pros mentioned:EfficientCons mentioned:Loud signal
Rated 4 out of 5 stars
Hotpoint gas dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is efficient and works very well. The signal for when the clothes are dry is very loud and a bit jarring.
I would recommend this to a friend - Cons mentioned:Not drying
Rated 2 out of 5 stars
Not the Greatest!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't usually write reviews - but wanted to let others know - this dryer while compact - DOES NOT dry your clothes! I had to run the dryer 3 full cycles with half a load to even get my clothes almost dry!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We apologize for the inconvenience you've experienced with your dryer. We understand how disappointing this must be, especially as you had to run your load three times to get it dry. Please ensure that the vent isn't blocked, and that the lint trap is clear, as these factors can affect drying performance. If the issue persists, we recommend taking advantage of your warranty with us by calling our GE Appliances Consumer Service at 1-800-432-2737. Our team is here to assist you and ensure your appliance functions optimally. Thank you for your understanding. -Kacie@GEAppliances
- Pros mentioned:Efficient
Rated 5 out of 5 stars
Repurchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I repurchase this dryer because the first one just stopped working. The dryer is great no complaints. Drys in one cycle.
I would recommend this to a friend - Pros mentioned:Deep tumbler
Rated 5 out of 5 stars
Perfect for limited space
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim design with deep tumbler. Perfect for limited space.
I would recommend this to a friend Rated 3 out of 5 stars
Not for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was too expensive for the look and quality of the dryer.
No, I would not recommend this to a friendRated 5 out of 5 stars
Delivered!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Kind and helpful delivery guys!
I would recommend this to a friend- Cons mentioned:Loud signal, Not drying
Rated 1 out of 5 stars
Annoying!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buzzer is annoyingly loud and goes off 3 times for a long time. You have to dry items in 1 1/2 cycles as it won't dry completely the first time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that you have not been pleased with the operation of your dryer. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
- Pros mentioned:Delivery
Rated 5 out of 5 stars
Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, easy ordering delivered on time perfect
I would recommend this to a friend - Cons mentioned:Low heat
Rated 1 out of 5 stars
Not hot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't get hot enough to dry a load of laundry. Hotpoint tech is coming out. Hope to change this review!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no, we're so sorry that your dryer isn't heating properly. This isn't something we want for you and it's great that you have a service appointment scheduled. We're confident that our certified technician will be able to accurately diagnose and repair your dryer. Please feel free to connect with us afterwards to let us know how it goes. All the best, Kelsey@GEA