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Customer reviews

Rating 4.5 out of 5 stars with 2904 reviews

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Rating 4 out of 5 stars with 1 review

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90%would recommend to a friend
Page 1 Showing 1-20 of 2,904 reviews
  • Rated 3 out of 5 stars

    End of support is June 2024

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    Posted .
    Owned for less than 1 week when reviewed.

    The Chromebook itself has been ok this far. What I am disappointed in is that according to the model 11a-nb0013dx listed here and also on the box the Chromebook comes in, the Google end-of-support date "should be" June of 2028. Even HP has responded in other comments stating that is the case. However, when you actually power on your laptop, you will notice it is an HP Chromebook 11 G6 EE version which will stop receiving updates in June of 2024. So in 2.5 years from now I will need to buy another computer. That being said I did a cost analysis and what the the current $119 sale price of this laptop, it is costing me ~$47 a year. The other laptops that do actually come with updates through 2028 or 2029 were around $500+. So the per year cost is more. I was going to return this HP but decided I will keep it. Just inconvenient that I have to do this again in less than 3 years.

    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Chromebook

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    Posted .
    Owned for 3 weeks when reviewed.

    It’s small, lightweight, works very well, compatible with my phone and tablet. Was very easy to transfer files and connect to all my apps. I just love this chrome book should have bought it sooner.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    Owned for 1 month when reviewed.

    Love this laptop,easy to use,never work with chromebook before,very fast,love it!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Happy Tech Days

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    Posted .
    Owned for 1 week when reviewed.

    I am so glad to have my lityle Chrome Book..its like having a miniature Mac....but easy for me to use. I even bought a matching Logitech Mouse Happy Rosh! ;)

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Happy with this buy

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    Posted .
    Owned for 1 week when reviewed.

    I Love this chrome book does everything I need it to do and more.. with HP you cant go wrong.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price, Speed
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Great budget Chromebook but buy a cooling pad

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    Posted .
    Owned for 1 week when reviewed.

    Picked this up on sale, great deal for $169. Needed it mainly for long Zoom meetings, also use it for some browsing & streaming. Be warned that it does heat up quite a bit after running for awhile, a little uncomfortable on the lap when it does. I solved this issue with a $20 Aluratek cooling pad from Best Buy, I left a review on that as well (BUY IT, works great and runs quiet). Screen quality could be better, need to look at it straight on for best view. But it's a budget Chromebook so I wasn't expecting to be wowed by the screen. As far as the size of the screen, it works fine for me and it makes it quite portable. Very lightweight. When in Zoom and swiping to where I see all the participants on video as well as myself, quality looks pretty good, I sit about 4 feet away generally and microphone seems to pick up my voice just fine. Chrome software and security updates are supported until June 2024, big plus for me. Comes with Google Perks too when you activate it, I got 3 months free of Disney+, Doom & Doom II free and free 30 day premium subscription to Calm app (there are other Perks as well but those are the ones I went with). Speakers ain't too shabby but again it's a budget Chromebook so don't expect to be wowed but they do the job for me. I love having so many ports, I can have my phone plugged into one USB C port while I use the other one to charge it, can access files on a thumb drive using one of the USB 3.0 ports as well as off of a microSD card, have headphones plugged into 3.5mm jack if I'm not using the Bluetooth while also having the cooling pad plugged into the other USB 3.0 port (which actually has a port on the plug so you don't lose access to it). All of this at the same time! Have to use WiFi as there is no ethernet port but haven't had any issues with it disconnecting, I live in a small apartment though so I'm never far from the router so can't speak on it cutting out in room in a house that's a ways away from the router. Trackpad is a little slow but easily fixed that with adjusting the speed in the settings. Overall, a great purchase if you're looking for something simple. Only major con as I mentioned is that it heats up but the cheap cooling pad fixed that. At regular MSRP of $219 some people may be willing to shell out a little more dough for a better model but when it goes on sale again, don't pass up the deal. Highly recommend.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great

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    Posted .

    Great work for my zoom meetings also my son play games. I really like it.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    So far, so good

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    Posted .
    Owned for 3 weeks when reviewed.

    So far this was a sound buy. I would recommend this buy, but I only had the item for about 3 weeks.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    4 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used Not New!!

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    Posted .
    Owned for less than 1 week when reviewed.

    I recieved a Chromebook that was used! Opened it up which had marks on it and immediately a name popped up with a password slot. I am seriously disappointed with Best Buy. This was supposed to be a birthday gift for my daughter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    Owned for 1 month when reviewed.

    Tom was on time, diligent in training, uploading apps. We couldn't transfer files from my 2001 mac i book.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Chrome book

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    Posted .
    Owned for 1 month when reviewed.

    Easy to use by my 6 year old Purchased as a Christmas gift

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    HP

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    Posted .
    Owned for 3 weeks when reviewed.

    I just LOVE this computer I think I can actually use it

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    The outside was scratched

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    Posted .

    The laptop itself seems fine but it was all scratched up when I took it out of the box and the plug looks like it was chewed on.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great Chrome book for the price.

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    Posted .
    Owned for 3 weeks when reviewed.

    I am really happy with my new Chrome Book and the price makes me even happier...it is sturdy and speedy and excellent battery life and great camera. this is a great computer for casual use and you could take it anywhere with great resuts. Not to happy with the display best view is straight on.speakers are located on the bottom and you get a muffled sound . I will recomend this item.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Price
    Cons mentioned:
    Display

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    Owned for 1 month when reviewed.

    Great starter computer, initially bought this to start my small business. The display/brightness is a little weird & It runs great 90% of the time but after running for a while it starts lagging a little bit but overall it’s a great computer for the price

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    LouieLouie

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    Posted .
    Owned for 3 weeks when reviewed.

    Great piece. Great price. The quality of this Chrome book is exceptional, fast, and easy to use.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Pros mentioned:
    Price, School use

    Rated 4 out of 5 stars

    Good device for students!

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    Posted .
    Owned for 3 weeks when reviewed.

    I am a student that was in need of a laptop. The product price was great for me!

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    exactly what I was looking for

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    Posted .
    Owned for 1 week when reviewed.

    I was looking for an inexpensive Chromebook mainly so that I could use Chrome Remote Desktop to remotely log into my desktop and code in bed or anywhere in the house. I haven't found a good way to do this with my iPad. I also wanted the Chromebook to edit documents with more mobility as well. The Chromebook fits the bill for my main intended uses. I haven't yet tried SSH apps, which will be another use. I was hesitant to get an HP due to bad experiences with my previous two HP Windows laptops. I went ahead and tried the HP Chromebook, largely based on the price point. I'm not disappointed at all. Everything is surprisingly responsive. Even when I have a bunch of Chrome browser tabs open, the machine doesn't get bogged down. The display is better than I expected, especially in terms of resolution. The picture changes significantly with viewing angle, but you can only expect so much at this price point. Ergonomics are decent. I wish there were actually trackpad buttons for left and right clicking, but it's not too bad, once I disable the 'tap to click' option, which for me results in too many spurious clicks. I don't understand the giant left-alt key, as it seems like better use of that keyboard space could have been made. Still, the keyboard has a good feel to it, and it has a pretty good size choice and placement for all of the keys.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Little Laptop

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    Posted .
    Owned for 3 weeks when reviewed.

    This is a Chromebook, not a full-powered Windows machine, so don't expect much memory or the ability to do much more than use Google apps. But because it's a Chromebook, it's immediately ready to go as soon you open it up. It charges quickly and uses little power so that charge lasts a long, long time. I bought it so my son will have his own device for remote learning, but I love it so much I use it all the time myself. It runs Zoom just fine. Because I already use Google Chrome, I was able to quickly set up the computer with my account and use it practically right out of the box. I'm thrilled with this little laptop.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    School use, Value

    Rated 4 out of 5 stars

    Great Value!

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    Posted .
    Owned for 3 weeks when reviewed.

    Great PC for school aged kids. Durable and user friendly. Only downside is the incompatibility with Mindcraft which is one of my kids favorite games.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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