Appliances Presidents’ Day SaleEnds 2/26. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $51.99
Clearance
The regular price is $259.00

Customer reviews

Rating 4.5 out of 5 stars with 3053 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the affordability, lightweight design, and user-friendly nature of the 11.6" Chromebook. Many users find it suitable for schoolwork and appreciate its portability. However, some users have expressed concerns about the screen quality, describing it as dull and foggy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,053 reviews
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great budget Chromebook but buy a cooling pad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on sale, great deal for $169. Needed it mainly for long Zoom meetings, also use it for some browsing & streaming. Be warned that it does heat up quite a bit after running for awhile, a little uncomfortable on the lap when it does. I solved this issue with a $20 Aluratek cooling pad from Best Buy, I left a review on that as well (BUY IT, works great and runs quiet). Screen quality could be better, need to look at it straight on for best view. But it's a budget Chromebook so I wasn't expecting to be wowed by the screen. As far as the size of the screen, it works fine for me and it makes it quite portable. Very lightweight. When in Zoom and swiping to where I see all the participants on video as well as myself, quality looks pretty good, I sit about 4 feet away generally and microphone seems to pick up my voice just fine. Chrome software and security updates are supported until June 2024, big plus for me. Comes with Google Perks too when you activate it, I got 3 months free of Disney+, Doom & Doom II free and free 30 day premium subscription to Calm app (there are other Perks as well but those are the ones I went with). Speakers ain't too shabby but again it's a budget Chromebook so don't expect to be wowed but they do the job for me. I love having so many ports, I can have my phone plugged into one USB C port while I use the other one to charge it, can access files on a thumb drive using one of the USB 3.0 ports as well as off of a microSD card, have headphones plugged into 3.5mm jack if I'm not using the Bluetooth while also having the cooling pad plugged into the other USB 3.0 port (which actually has a port on the plug so you don't lose access to it). All of this at the same time! Have to use WiFi as there is no ethernet port but haven't had any issues with it disconnecting, I live in a small apartment though so I'm never far from the router so can't speak on it cutting out in room in a house that's a ways away from the router. Trackpad is a little slow but easily fixed that with adjusting the speed in the settings. Overall, a great purchase if you're looking for something simple. Only major con as I mentioned is that it heats up but the cheap cooling pad fixed that. At regular MSRP of $219 some people may be willing to shell out a little more dough for a better model but when it goes on sale again, don't pass up the deal. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer, initially bought this to start my small business. The display/brightness is a little weird & It runs great 90% of the time but after running for a while it starts lagging a little bit but overall it’s a great computer for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Studying♡

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a few years ago and it is still running great. I use it for studying, also for shopping and entertainment. The only problem I've had with this laptop is the camera. It stopped working and I'm still not sure why. I'm assuming I somehow broke it but it doesn't look broken, it just doesn't work :/

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Chrome book for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my new Chrome Book and the price makes me even happier...it is sturdy and speedy and excellent battery life and great camera. this is a great computer for casual use and you could take it anywhere with great resuts. Not to happy with the display best view is straight on.speakers are located on the bottom and you get a muffled sound . I will recomend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s small, lightweight, works very well, compatible with my phone and tablet. Was very easy to transfer files and connect to all my apps. I just love this chrome book should have bought it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for daily use of emailing, streaming, and crafting forget sometimes that it is touch screen! Only wish windows 11 was compatible with my current 3 in 1 printer, now I have to purchase a new printer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    End of support is June 2024

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook itself has been ok this far. What I am disappointed in is that according to the model 11a-nb0013dx listed here and also on the box the Chromebook comes in, the Google end-of-support date "should be" June of 2028. Even HP has responded in other comments stating that is the case. However, when you actually power on your laptop, you will notice it is an HP Chromebook 11 G6 EE version which will stop receiving updates in June of 2024. So in 2.5 years from now I will need to buy another computer. That being said I did a cost analysis and what the the current $119 sale price of this laptop, it is costing me ~$47 a year. The other laptops that do actually come with updates through 2028 or 2029 were around $500+. So the per year cost is more. I was going to return this HP but decided I will keep it. Just inconvenient that I have to do this again in less than 3 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Happy Tech Days

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad to have my lityle Chrome Book..its like having a miniature Mac....but easy for me to use. I even bought a matching Logitech Mouse Happy Rosh! ;)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop I’m happy with it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good device and worth the price. I like the size and convenience of having a laptop instead of a desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop,easy to use,never work with chromebook before,very fast,love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the cost. Worked out okay. May buy again

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good device for students!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a student that was in need of a laptop. The product price was great for me!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great Value!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC for school aged kids. Durable and user friendly. Only downside is the incompatibility with Mindcraft which is one of my kids favorite games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for work. Light, portable, and the price is right. Good battery life too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Great Buy at Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Chrome Tablet was great Buy at Best Buy. My HP 11 works awesome and got it at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice HP Chromebook.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great chrome book. light and quick. works well. stays cool. very responsive and a great price. was delivered quickly. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this chrome book does everything I need it to do and more.. with HP you cant go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Chrome book

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use by my 6 year old Purchased as a Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LouieLouie

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece. Great price. The quality of this Chrome book is exceptional, fast, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work for my zoom meetings also my son play games. I really like it.

    I would recommend this to a friend