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Your price for this item is $259.00

Customer reviews

Rating 4.6 out of 5 stars with 321 reviews

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96%
would recommend
to a friend

Customers are saying

Customers consistently note the 11.6" Touch-Screen Chromebook's ease of use and enjoyable touch screen. Its compact size and light weight are also frequently praised, making it ideal for portability. Positive feedback also highlights the Chromebook's acceptable battery life and performance for its price point. While some aspects of performance were mentioned, there were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 321 reviews
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Great computer for elementary school student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son in 2nd grade ended to bring a laptop for school. They recommended a Chromebook. I researched a few different ones but this was by far the best. The touch screen is really convenient for him. It's super lightweight and it instantly turns on just like a cellphone. The battery life is really really great and the quality of the screen is fabulous. Keep in mind it's limited and not a heavy duty laptop. But for grade school students that have limited needs and mostly will use it for Internet and Google Docs it's perfect and I'd highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Size

    Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is absolutely amazing! Touchscreen, quick charging, VERY long lasting battery life, and it cannot catch Viruses. Oddly, there is no Caps Lock on the Keyboard, but don't let that effect your decision to purchase this computer. It's small and compact, and perfect for simple schoolwork. It uses everything Google (Docs, Sheets, Hangouts etc.) so if you prefer Microsoft Office then don't chose this computer, but it is truly worth it. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 4 out of 5 stars

    HP is killing it! The perfect student Chromebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters, ages 7 and 9, had an iMac in their shared bedroom for the last few years; It became obvious to me that something wasn't right when the machine got almost NO use for the past year. Since they're separating soon to their own rooms anyway, I thought it was time to assess their needs and sell the iMac (because they have excellent resell value and wasn't being used at all) and look into more portable replacements... Kids these days - In addition to snowy uphill-both-ways commutes to school, back in my day we had a SINGLE desktop computer for the entire house! and the Internet made a screechy/scratchy sound when you got on at 14kbps!! - Now only laptop/2-in-1 form factors prevail for anywhere, anytime use. On a separate front, the obvious choice of Macs over PCs to stay aligned to their student experience at school has been disrupted by Google. Their ChromeOS is dominating the education environments and this new(er) operating system is extremely manageable, secure, and containerized, giving both parents AND educators peace-of-mind that their kids/students are focused on tasks at hand and not susceptible to viruses or other malware/privacy invasions, but also at literally pennies on the dollar compared to comparable Apple devices. Then this year, Google gave all of us in the Consumer world something to want... These cheap Chrome devices, which were getting nicer in form factor and build quality while prices stayed relatively flat, would soon start supporting Google Play applications from the Android ecosystem! This was the breakthrough! The million-app Android ecos with the affordable and extensible ChromeOS, now on touch-enabled devices gives all of the advantages of both desktop and mobile experiences - They must be doing this as a response to Windows 10, which offers desktop and mobile modes (though ChromeOS always operates in a desktop mode just offering you to run Android apps in horizontal or vertical orientation in windowed or full-screen modes. (Please note: As of the writing of this review, March 2017, this Chromebook only supports Google Play and Android App functionality via the Chrome OS Dev and Beta channels, as production/release Google Play/Android functionality is planned for a future release of ChromeOS that this Chromebook is slated to get as soon as it is released. All of this generation's Chromebooks will get Google Play features, but previous generations of HP Chromebook and other manufacturer's models may have limits on which are supported with the new platform, You can check compatibility and status of each Chromebook model at the Google Dev site at https://sites.google.com/a/chromium.org/dev/chromium-os/chrome-os-systems-supporting-android-apps ). As an IT professional by trade, I knew HP was coming a long way in build quality across their lines, and they always made a VERY nice Chromebook (Their EE Education Editions are a standard in our local school district - The reason my kids prefer Chrome devices now.) The new G5 Chromebook is the first 11-incher to support touch in their Chromebook line. It has a very textured, neutral body color with good industrial design and nice metallic/silver styling cues inside around the black keyboard and silver glass touchpad. The screen is Gorilla Glass, which seems to have the industry locked-in for high quality, durable glass touch surfaces. The only thing that could have improved the device would be a "360" hinge to turn it into a 2-in-1 (which HP hadn't released at the time, but now offers a Chromebook 11 360 strictly to the EDUCATION market at the time of this review). I have had several premium Chromebooks and own several HP laptops and MacBooks, so I would love to see a backlit keyboard, but at this price point, you can't expect those features and getting touchscreens with a beautiful IPS display is already pushing the cost envelope while keeping the SRP around $250 USD. The build quality and fit/finish is fantastic for this price range. The device is light but packs excellent battery life, while sometimes parts of the machine can feel a bit hollow, I never feel like my 9, 7, or 2-year-olds could do any damage to the device, without deliberately trying. This is also one of the FEW Chromebooks that came out in 2016 that offered 4GB RAM. The newer devices are catching up and going back to the 4GB standard which is plenty for lots of Chrome tabs or several Android apps running, but I'd expect to see 6 and/.or 8GB standards within the next 2 years as Android apps proliferate the platform. For now, 4GB is an ample amount and should NOT be considered a limitation for this class of device. 2GB is the standard, but 4GB is the premium tier for most Chromebooks. My only other small gripe is that this device, released in late 2016/early 2017 still didn't include USB Type-C charging, though almost ALL competing 2017 models offer this standard. HP even uses the standard on most of their existing Spectre, ENVY and EliteBook ultraportable models, and on their other Chromebook, the HP Chromebook 13 G1. Not including this seems like an oversight, especially considering that there's no special licensing for the tech, the power cords are already produced and models with the same wattage are available (I assume) for the same BOM cost. I even have the same charger from this notebook (a round DIN charge connector) and one from my Chromebook 13 (a USB Type-C) with the same basic brick, just different output cable ends. This can't be a financial decision... Also the new Chromebook 11 X360 (with the cool hinge) has USB Type-C charging and connectivity, modernizing the experience. Beyond some standards issues that laptop collectors like me have (I have 2 of these units for my daughters, plus 5 other USB Type-C charging devices for myself, including MacBooks, HP laptops/Chromebooks and Android Phones), this is a durable, well designed, attractive, thin and light notebook with lots of features and lots to look forward to from Google. My kids also LOVE that they have personal notebooks like the ones they use at school that can connect to and run the same educational games/apps from their school experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great product, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who is a freshman in high school. She needed something durable, easy to carry, lightweight with long battery life. This product fit the bill. Couldnt be happier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop for first laptop users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is small and light weight, perfect for bringing to class, the library, virtually anywhere. It's very fast and reliable and is even a touch screen. The price was great for the quality of this product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front camera is great and the different features. Your able to set up for printing easy! Your able to use Word because it has Word compatibility. It's size is great for travel. It has great battery life (it lasted 5 hours without charging on my recent trip!) It charges fast! I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Excellent buy, great HP customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook has been an excellent buy. It's great-looking and the perfect size to carry in my backpack. It is not as loaded with programs and memory as a regular laptop, but has most of the functions that I need as a college student throughout the day. I previously carried an iPad with keyboard to school, but it wasn't powerful enough and did not have all of the programs that I needed for my courses. This HP is small and light enough to carry everywhere, it's fast, and works perfectly. I called HP customer service once with questions, and they were very helpful and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My 2nd Chromebook Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Chromebook I have purchased. Chromebooks are great for a specific purpose for me: Easy access to the internet in a compact form. I like this HP Chromebook because it is fast (I am partial to Intel processors), lightweight, and it looks good. I use it to listen to XM radio at work and to search the internet and keep up with my social media sites. Suits those purposes nicely. Remember, Chromebooks are NOT traditional laptop computers so keep that in mind before you purchase it. The price was GREAT for how I intend to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent Unit for what is intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please note this Chromebook is phenomenal for what is intended, the touch screen is great, the graphics are just outstanding, the speed is great.....But this machine is intended to browse the internet, get your email, watch videos in youtube, ra is great BUT storage is non-existent unless you add an SD Card. At $185 it was great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Perfect item for my grade schoolers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, easy to use, light weight and quick! Worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Great Computer for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very handy for school or on the go travel. Very light. Battery Life is very good. No problem. Even has touch screen. Very impressed

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great Student Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade an older HP Chromebook that died after many years of abuse. This model is light, fast, and my kids love the Touchscreen. I also like the new style power connector as the old micro-usb connector had problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Touch screen

    Rated 5 out of 5 stars

    Overall very good quality. Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is better than expected. Has more options than I expected including touch screen + HDMI output. Easy to use. Perfect size. I would highly recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Touch screen

    Rated 4 out of 5 stars

    Good simple small laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size, weight and characteristics make this laptop ideal for travel, comes with Windows 10 that may be considered either a plus or a minus based on your own preference, Esthetic design, nice keyboard, and the touch screen is helpful. price is proportional to what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Best Device/laptop for elementary school kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for my son at the beginning of the school year in September and he LOVES it. It's so quick and responsive. It's also what his school was using. This model is hard to keep in stock and routinely out of stock as so many schools and parents buy it. I bought an HP laptop for my daughter last year but it always crashed, was slow, battery life was poor. She was jealous of her brother's chromebook and we got her one for Christmas and she loves it. This particular model has the touch screen which I highly recommend. It's much easier for kids to use it with certain academic programs. I highly recommend this model vs. others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Touch screen

    Rated 5 out of 5 stars

    A perfect Christmas present!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what she wanted. A perfect gift for an 8th grader. She loves the touch screen feature, and the long battery life. Small enough for her to carry around in her back pack. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 4 out of 5 stars

    HP Touch-screen Chromebook Fits My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with this purchase! My previous laptop was a Lenovo Flex, which croaked in less than 2 years, and I didn't want to spend the money I had originally spent on the Lenovo (mainly out of fear that I would be putting money into something that was useless), so I decided to go with something smaller, less expensive, and that would work for what I need to do. The Chromebook is perfect. Under $200, long lasting battery, good touch screen display, and I haven't had any problems since I purchased it a month ago. The only cons would be sound and getting use to the keyboard layout (not all keys/functions that are on a standard keyboard are on the Chromebook keyboard), but in all, I am very happy with my purchase thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Great little notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a trip oversees as we didn't want to take our laptops but wanted to have internet access other than tablets or phones. We have been thrilled with it!! It's light, compact and it holds a charge like no other. Start up is really quick as the memory isn't bogged down with all the add-ons and such. The touch screen is an added bonus. It certainly has limitations as others have mentioned, but for us, for travel and times when taking our regular lap tops isn't optimal, this fits the bill perfectly. I will rate it as such for the purpose we bought it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great starter laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chrome book for my daughter's 12th birthday. Compact, lightweight, easy to use. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Speed

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister so she could use it to do her school work on. It's small, quick and easy to use. She loves it!

    I would recommend this to a friend
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