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Customer Ratings & Reviews

Your price for this item is $448.99
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The regular price is $699.00

Customer reviews

Rating 4.7 out of 5 stars with 161 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the 14" 2-in-1 Wide Ultra XGA Touch-Screen Chromebook for its fast performance, vivid touch screen, and long battery life. Many users appreciate its lightweight design and good keyboard, making it a great choice for college students and professionals. While some users mentioned that the weight could be improved, the overall positive feedback highlights the Chromebook's value at its current price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 161 reviews
  • Rated 5 out of 5 stars

    Unbelievable Buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook is light weight and very affordable. Great battery life and all around positive performance. The volume and sound qualities are not the best, but I love the versatility of the screen display. I’m very glad to have purchased and at an unbeatable price.

    I would recommend this to a friend
  • Cons mentioned:
    Chromebook os

    Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s sturdy and bends in half. It’s fast and sensitive to touch. Not bad at all I just don’t like the Chromebook OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and light weight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brushed silver color laptop is very slim and light weight, the fingerprint reader add an extra layer easy login plus battery life is ecellent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away. Total junk. Shuts down every 15 minutes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Constantly shuts down and restarts with only one tab open. It’s honestly the worst computer experience I’ve had across any platform or era of computing. In fact it just shut down completely now, even after a power wash and reformat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Chromebook for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Chromebooks and this one is my favorite by far. At it's retail price I wouldn't have purchased it, but BB had it on sale and I snagged an open box model for under $300. For thata price this model is well worth it. The build quality is very good, the keyboard and trackpad are excellent, and the machine is plenty fast with its ample memory and 12th-gen Intel processor. It even has a fingerprint reader! Nits are few--the screen could be brighter and the weight could be a bit less. Neither of those bother me too much, and for the money I am very happy with my purchase. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" 2-in-1 Wide Ultra XGA Touch-Screen Chromebook in Mineral Silver, and I must say, it has exceeded my expectations in every aspect. I would rate it a solid 5 out of 5 stars as it truly deserves the title of "Excellent." First and foremost, the performance of this Chromebook is exceptional. With its Intel Core i3 processor and 8GB of memory, it handles multitasking with ease, allowing me to have multiple tabs open without any lag or slowdown. Whether I'm browsing the web, working on documents, or streaming videos, the HP Chromebook delivers a smooth and efficient experience. The 2-in-1 functionality is another standout feature. The touch-screen capability is responsive and accurate, making navigation and interaction with apps a breeze. When I need to switch from laptop to tablet mode, it's as simple as flipping the screen, which comes in handy during presentations, media consumption, or simply browsing content in a more immersive way. The 14" Wide Ultra XGA display is gorgeous and offers crisp visuals with vibrant colors. Whether I'm watching movies or editing photos, the screen delivers an impressive viewing experience. Additionally, the 128GB SSD provides ample storage space for my files and applications, and the fast read/write speeds ensure quick access to data. One aspect that pleasantly surprised me is the battery life. Even with heavy usage, I can easily get through a full day without needing to recharge, which is incredibly convenient for long work or study sessions on the go. Design-wise, the Mineral Silver finish gives the Chromebook a sleek and modern look. The build quality feels sturdy and reliable, making it a durable companion for my daily tasks. Furthermore, the Chrome OS is user-friendly and straightforward, making it ideal for both casual users and professionals. The integration with Google services is seamless, and updates are hassle-free, ensuring my device is always up to date with the latest features and security patches. In conclusion, the HP 14" 2-in-1 Wide Ultra XGA Touch-Screen Chromebook with an Intel Core i3 processor, 8GB of memory, and 128GB SSD in Mineral Silver is a fantastic device that delivers outstanding performance, versatility, and style. If you're in the market for a reliable and efficient Chromebook, I highly recommend considering this model. It's undoubtedly a top-tier choice for anyone seeking a powerful and feature-packed device for work, study, or entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Excellent Chromebook with some caveats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall build is excellent, and I'm very satisfied with this Chromebook. The 16:10 screen is a noticeable improvement over previous generations. Just a few things keep this from being a 5-star purchase. At the current price ($200 off), this is a reasonable deal. But I would stay far away at full price. First, the weight is on the heavy side. I purchased this to replace an older EOL Chromebook. Adding 1 pound of weight makes this tougher to hold 1-handed. Also, holding just by the keyboard section, the plastic underside does flex and creak in way that doesn't inspire confidence. Second, a small nit is the rubber bumpers along the underside. I have a work PC (Butterfly Elite) with the same style, and one of them has broken apart in less than a year of use. I'm not sure these will be any more durable.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Chromebook limitations, No external applications

    Rated 4 out of 5 stars

    Not Ideal for Everyday- Great for Schooling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this laptop only because of the limitations within Chromebook itself. I used the laptop for about 2 days for work and personal and it ran great. Out of all the Chromebooks I tried this was the fastest and most responsive. Id recommend only if you need no external applications and are solely using the Google functions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Get one today!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought this over another windows laptop. Just don't need windows for anything really. This chromebook is my first and definitely not my last. The interface is straight forward. Boots up in 1 second. The physical feel of the chromebook is nice. Keyboard is solid. Touch screen is good. Battery life is long. 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Super !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ambassador product no difficulties and runs fast! It’s super smooth I neeeded an upgrade and this was it ! Maaaaaaan it’s good and I love how it’s touch screen how fancy ! The battery life is good it’s so on point k get lazy and never charge it so this is a must. The display is CRISPY such a good deal for all this great qualities.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    HP - 14" 2-in-1 Wide Ultra XGA Touch-Screen Chrom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop! It's fast and I love the touchscreen and the 2 in 1 design which allows it to go from laptop to tablet. This is the best computer I have ever had! I got such a good price for this i couldn't pass it up, and I'm so happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great Lap Top w/touch screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and so easy to use the key board which is a good feel and not light weight. Love the touch screen option and that you can use as a substitute to my Kindle.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast and reliable everyday laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently gifted my dad the HP 14" 2-in-1 Chromebook, and it's turned out to be a perfect match for him. This laptop looks pretty sleek in Mineral Silver, and it's not just a pretty face - it feels tough and well put together. It's got some serious pep with the Intel Core i3, 8GB of RAM, and a snappy 128GB SSD. The touchscreen is super vibrant and reacts instantly to his taps and swipes. The 2-in-1 design is fun; he can flip it into a tent, tablet, or use it like a regular laptop. Plus, the battery keeps on chugging all day. Chrome OS is straightforward and doesn't give him any headaches, and considering what you get, it's a sweet deal. Dad's been grinning ear to ear with this one, and it's easy to see why – it's the perfect tech buddy for his everyday stuff, and I'm glad he loves the gift!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    great chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal bought it on sale so happy with my purchase. great screen and overall quality. Really love the backlit keyboard & fingerprint reader. Super easy setup, runs cool,quick startup, seems to do everything very well. Battery life between charging seems like forever

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Price

    Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was affordable and I was in need for a laptop for my son who’s going into high school. He’s mostly used it for games since school hasn’t started as yet but it seems pretty durable (it’s always everywhere except where it belongs) and pretty light weight. Great deal for the price

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Loves HP Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the wife to use in the kitchen and she absolutely loves it. Good response from the keys, clear and bright screen, and quick. She uses it only for internet, but she loves it regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⁵This a great computer and the touch screen is an added bonus. Does everything I need a Chromebook to do. The speakers are good and battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently. Fast, easy to use, and quick to get configured the way you want it. Very affordable as well. I prefer this over the more expensive laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Perfect for just about everyone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Chromebook plus without a doubt. Very fast, love the keyboard. Easy to recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Portable and Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good battery life, and good build quality. It is a little helftier than my old Chromebook, but it can handle everything I throw at it with ease. The 14 inch Chromebooks are my favorite because they sit nicely in your lap, the keyboards are centered (not awkwardly offset by the number pad), and the screens are still large enough to read without squinting.

    I would recommend this to a friend