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Customer Ratings & Reviews

Your price for this item is $448.99
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The comparable value price is $699.00

Customer reviews

Rating 4.7 out of 5 stars with 165 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the touchscreen, ease of use, and long battery life as significant advantages. The positive feedback also frequently mentions the Chromebook's performance, screen size, and lightweight design. Many appreciate its affordability and sleek aesthetics. Overall, the product receives praise for its suitability for various uses, from homework to college work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 165 reviews
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Unbelievable Buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook is light weight and very affordable. Great battery life and all around positive performance. The volume and sound qualities are not the best, but I love the versatility of the screen display. I’m very glad to have purchased and at an unbeatable price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Slim and light weight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brushed silver color laptop is very slim and light weight, the fingerprint reader add an extra layer easy login plus battery life is ecellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s sturdy and bends in half. It’s fast and sensitive to touch. Not bad at all I just don’t like the Chromebook OS.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away. Total junk. Shuts down every 15 minutes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Constantly shuts down and restarts with only one tab open. It’s honestly the worst computer experience I’ve had across any platform or era of computing. In fact it just shut down completely now, even after a power wash and reformat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touchscreen

    Rated 5 out of 5 stars

    Fast and reliable everyday laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently gifted my dad the HP 14" 2-in-1 Chromebook, and it's turned out to be a perfect match for him. This laptop looks pretty sleek in Mineral Silver, and it's not just a pretty face - it feels tough and well put together. It's got some serious pep with the Intel Core i3, 8GB of RAM, and a snappy 128GB SSD. The touchscreen is super vibrant and reacts instantly to his taps and swipes. The 2-in-1 design is fun; he can flip it into a tent, tablet, or use it like a regular laptop. Plus, the battery keeps on chugging all day. Chrome OS is straightforward and doesn't give him any headaches, and considering what you get, it's a sweet deal. Dad's been grinning ear to ear with this one, and it's easy to see why – it's the perfect tech buddy for his everyday stuff, and I'm glad he loves the gift!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sleek 2‑in‑1 Touchscreen That Delivers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, bright touchscreen, long battery life, but modest performance and audio.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touchscreen

    Rated 5 out of 5 stars

    Portable and Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good battery life, and good build quality. It is a little helftier than my old Chromebook, but it can handle everything I throw at it with ease. The 14 inch Chromebooks are my favorite because they sit nicely in your lap, the keyboards are centered (not awkwardly offset by the number pad), and the screens are still large enough to read without squinting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touchscreen

    Rated 5 out of 5 stars

    Super !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ambassador product no difficulties and runs fast! It’s super smooth I neeeded an upgrade and this was it ! Maaaaaaan it’s good and I love how it’s touch screen how fancy ! The battery life is good it’s so on point k get lazy and never charge it so this is a must. The display is CRISPY such a good deal for all this great qualities.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this new computer. My typical use is very basic (internet, storing documents in the cloud, etc) and it does those things well. I really like the screen. The computer is lightweight and everything is quick. I haven’t used many of the “extra” features at this point so I cannot speak to those.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Second one I bought this week!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the last three generations of this Chromebook. This one is by far the best. The 12th Gen intel Core i3 is smooth, the new 16:10 aspect ratio makes this device feel so much more modern than the past 16:9 iterations. I love that it has kept the fingerprint reader, camera shutter and mic mute buttons. The only slight drawback is the 250 nits but I use it indoors and keep it on 75% brightness which is more than enough. The aluminium build is sturdy and the laptop does not bend at all. Awesome backlit keyboard and wonderful video camera seals the deal for this amazing device!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    HP - 14" 2-in-1 Wide Ultra XGA Touch-Screen Chrom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop! It's fast and I love the touchscreen and the 2 in 1 design which allows it to go from laptop to tablet. This is the best computer I have ever had! I got such a good price for this i couldn't pass it up, and I'm so happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Excellent Chromebook for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Chromebooks and this one is my favorite by far. At it's retail price I wouldn't have purchased it, but BB had it on sale and I snagged an open box model for under $300. For thata price this model is well worth it. The build quality is very good, the keyboard and trackpad are excellent, and the machine is plenty fast with its ample memory and 12th-gen Intel processor. It even has a fingerprint reader! Nits are few--the screen could be brighter and the weight could be a bit less. Neither of those bother me too much, and for the money I am very happy with my purchase. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Touchscreen

    Rated 5 out of 5 stars

    HP Chromebook review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook! It's pretty fast, has a backlit keyboard and great battery life. If the Chromebook lasts until the final software updates in June 2029, we'll be thrilled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently. Fast, easy to use, and quick to get configured the way you want it. Very affordable as well. I prefer this over the more expensive laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Mrs d antonuccio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. So happy with this product. Beautiful screen smooth typing. Beautiful design. Fast miving speed

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Kuddos to HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exremely thrilled with purchase of this HP Chromebook. Great quality and easy to navigate for those who are not used to laptop but, more familiar with a tablet. Love the touchscreen and backlit keyboard for use in darker areas.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start by saying that I have always been hesitant of Chromebooks. This one is amazing. It's fast and handles all the day to day takes that I need to do. The screen is nice and bright and clear. And is a pleasure to watch videos and play some games on. I really think HP delivered a top tier product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Perfect for the little things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very smoothly, and I love that with this upgrade I can unlock with my fingerprint rather than my long password. It's obviously not a beefy computer, so if you just need it for browsing or basic work needs, it's been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale so my statement isn’t relative to everyone else’s experience. However, this laptop is extremly nice for its price and to be as compact as it is and hold a battery life of 10 hours is a huge help when i have to study for classes on the go. Definitley reccomend for school/work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touchscreen

    Rated 5 out of 5 stars

    great chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal bought it on sale so happy with my purchase. great screen and overall quality. Really love the backlit keyboard & fingerprint reader. Super easy setup, runs cool,quick startup, seems to do everything very well. Battery life between charging seems like forever

    I would recommend this to a friend
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