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Customer Ratings & Reviews

Your price for this item is $237.99
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The comparable value price is $279.00

Customer reviews

Rating 4.5 out of 5 stars with 294 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 14" Chromebook's ease of use, price, and screen size, with many praising its lightweight design and long battery life. The backlit keyboard also receives significant praise. However, some customers express concerns regarding compatibility issues with certain programs. Overall, the positive feedback on ease of use and value for money outweighs the reported compatibility limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 294 reviews
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop to check emails and surf the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HP!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A guft for my husband. Its a great laptop. Does it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my mom and she love.Looks really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my Chromebook and I'm very happy I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diascomputer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my granugreat gaming computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for school. Works perfect for me. Great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Budget Chromebook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a larger screen Chromebook. I thought this would be the answer, but this model does not have full HD. It is only 1366x768 rather than 1920x1080. I had to return it as the trackpad was not functioning properly and would get stuck while using the device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Good value. Love it would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this product quite useful. A good innovation

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to navigate after using a Windows laptop for years. It doesn’t work with some of my programs and it is hard to locate files. I wish I would had stuck with Windows.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Got What I Paid For...I am Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got just what I expected. I love the backlit keyboard and the sound isnt bad. The picture isnt great...but for the price, its what I thought it would be. Got great service when I picked it up at the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights on keyboard, not even useful in fact its more difficult to see the letters. Its a little bit tricky, i hope i just can turn off the light.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't use alot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use my labtop alot, because i can't hook printer to it. Very unhappy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow. A store associate suggested this for me but it’s not what I expected. But I guess you get what you pay for :/

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not a happy customer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So im not too happy with this purchase for what I explained to the clerk I was looking for and need in a laptop I got the complete opposite. not only that but it hasn't even been a year and my screen is on the fritz where it decides to not come on I am not at all happy with best buy. Something for sure needs to be done.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this chromebook for a couple of weeks and did not like it. Performed the basic functions (browsing, youtube, netflix, emails, etc) however I didnt think it was the most ergonomic chromebook out there. Keyboard felt relatively small for the size of the laptop. Id go with a lenovo instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great it lags at times and freezes alot thebdrive could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this if you want to work like a regular laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a year with this laptop and has been struggling trying to get help fixing it because in less than a month of being well taken cared of, the keyboard failed and it’s been a pain trying to get it rectified. So now it’s just sitting in the brand new case bought for it the same day…& after many attempts to have it fixed….no solution has been found. Sad when you buy something overseas and take it back home to your island only for it to not work. Faulty. Very disappointed. No luck with assistance. What good is a warranty if you can’t get through to anyone to help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blurry screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is not crisp and clear. Best Buy would not return or exchange it because it was past two weeks and told me to contact HP. Now I have to pay to send it to HP so they can work on it. It was like this right out of the box and they start the two week period from time of purchase, not time of arrival from shipping. Be aware!

    No, I would not recommend this to a friend