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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 294 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the 14" Chromebook's ease of use, price, and screen size, with many praising its lightweight design and long battery life. The backlit keyboard also receives significant praise. However, some customers express concerns regarding compatibility issues with certain programs. Overall, the positive feedback on ease of use and value for money outweighs the reported compatibility limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 294 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Bargain HP that serves purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When reviewing this product consideration is give to price relative to to others. I didn’t pay much for this laptop, little over $100. For that price the laptop works great for its intended purpose. Works sufficiently well for wed surfing, including streaming videos. Can’t beat the price for an HP.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are such good little Chromebooks. I have bought 6 in the last few months for our company and I can't praise them enough. The keyboard keys are a little higher than most laptops which makes typing a breeze for even the slowest typers. The screen is a good size as well, not too small that no one can see anything but not too large to make the Chromebook cumbersome to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Chromebook for anyone looking to do simple tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, sleek & affordable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sleek & affordable- No regrets from making this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hp chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook very fast and 2nd one I bought for my family to enjoy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    I approve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and easy to use. It’s very light as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop fast and easy to use. I order 3 of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need for basic browsing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this purchase. Small learning curve coming from a windows laptop but its way better. There's no bloated BS that slows the experience down. It connects to the internet for browsing, email, and youtube. No need for microsoft office when you can use google docs. Get a wireless mouse and you're good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chromebook it is lightweight and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in to Best Buy with a problem and needed help with an order I did online as soon as he seen me he greeted and told me give him a couple mins as soon as he done he walked me thru the lap top told me the good and the great about it I trusted him to the point where I got it and haven’t regret it yet doing a great job Best Buy will see you again from big chev’s roadside

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Sooo nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Thin bezel so smaller/lighter than my 5 yr old HP Chromebook 2GB that hit AUE. Also way faster, better colors (old one had extremely washed out colors) and nice sound with B&O speakers. I have never had a Chromebook with sound crisp or loud enough to use without speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gift for Grandchild to work from home... GREAT BUY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 20 year old granddaughter to start working from home as a customer service rep. She loves it, it was fast and allowed her to download all the apps needed to train for the job, get the job, and today... still have the job. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP-14 performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP-14 is good as a web/home school device and is quite fast when web surfing. It needed the additional external (sim) memory for storage and downloading...for the price it is acceptable, just do not expect full size lap top heavy computing capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my grandson. Easy to set up and use. He loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Humble chromebook with few flaws at its price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this chromebook on one of best buys daily deals and at its 100 dollar price point its hard to beat. but the lack of a hard drive that is replaceable make it hard to recommend I would much rather have something larger or with an actual replaceable hard drive something even higher priced Chromebooks don't have. On the good side, if you want to browse the internet, check your email, and download some android apps and use them it's perfect. very good first laptop and a very good laptop for someone who has a desktop but needs to take something around for work or school for notes and other basic functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful keyboard that lights up. Super easy to set up. My mom needed a basic computer to get on the internet so she could easily submit job applications and watch YouTube videos on a bigger screen than her iPhone or iPad. Haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rare to feel excited by a purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations by a mile. Love the backlit keys and performance at this price. Going to get another so I have one at home and one at the office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No need for anything else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Chromebook I have purchased from Best Buy. I will never own a laptop or desktop. The convenience and ease of use coupled with the inexpensive price make owning a Chromebook so wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chrome book for my 86 yr old mother. It is easy for her to use and allows her to do all she needs to do without all the pricy bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice Fresh Chromebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, nice and I love the light up keyboard. I get a new Chromebook every three years and retire the oldest one in my inventory. This one is nice and lightweight and sleek and fast.

    I would recommend this to a friend
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