Customer Ratings & Reviews

My PC died, and I considered buying another Windows tabletop. But I decided not to because I have an IPAD Pro that does everything I need it to do for me, except writing. I do all my writing on google docs, so I bought this Chromebook primarily for writing. It serves my purposes perfect. t's a computer without Windows. So it's very simple in operation. I don't need the simplicity, but I do appreciate it. It's just you and Google Chrome. It's the perfect laptop for those who do most of their work online and don't need to download a lot of software. As I indicated, it's great for writers who uses mostly google docs. However, It does come with Microsoft Word. I don't know if you have to pay for it or not, since I don't use it. It's very thin and attractive. The one negative is that it's advertised as 14". I measured it, and it's exactly 12 7/8". Not cool. It should be advertised as 13". Very misleading. That's why I didn't give it five stars. However, I still like it a lot. It's a good workable size for me. Overall, I'm very satisfied. Great price!

Really nice. Good display, good keyboard, nice chrome features. Not too heavy, sturdy. Small things to consider: When plugged in charging light blinks all the time... Not good for bedside , night time charging. Can't chromecast Hoopla to tv.... Chromebook keeps stopping and touchpad needs to be tapped every few minutes to restart movie. Good value for the cost. Would recommend for email, youtube, pretty good sound when playing music, nice for photo viewing, good screen color. Enjoy!

This is my second chrome book. My first one never had a problem, lasted for over ten years and was so much easier to use compared to other computers. This new one was super easy to set up. And unlike other computers, there are no constant updates and downloads that impede the user's ability to use the computer quickly and efficiently. I would give this computer a HUGE thumbs up!

Bought this laptop for my 12 year old daughter and wasnt sure how it would be since it was one of the cheaper laptops but honestly this laptop works amazingly has everything she wanted in a laptop and alot more. Definitely recommend this one for someone who isn't rich or having a hard time financially since Covid19 to purchase this laptop if they want or need one. Trust me we dont have to spend 200 300 or even 500 to have a laptop that can do the same but doe under 200.

Pro’s: lightweight, fast charging, very easy set up (came with instructions and it did not take long to set-up (like 5-10 minutes). You just need a google email address (it’s free to set up)/password & you are logged onto the chromebook), bright screen, fast connection to internet, can download apps from Google Playstore Con’s: camera quality (not the best but I was not expecting anything fancy or top of the line), sound quality (it is decent enough but could be better but you can always connect speakers to it and that can fix that issue), no backlit keyboard or touchscreen (I knew this prior to buying so not a con as in a reason not to buy the product but it would be more beneficial if this (& other affordable chromebooks already came with these features) I would recommend this product to anyone who is looking for the very basic usage: streaming movies/tv shows, paying bills, shopping online, learning how to use this device or becoming familiar with technology in general. This is like using a phone (using the same/if not similar systems) but with a keyboard and bigger screen; it doesn’t have all the extra unneeded apps/programs taking up most the internal space (like laptops) and you cannot use Microsoft Office on this device (no worries; you have access to google features similar if not the same as Microsoft but for free: google docs, slides, powerpoint, etc…for free so let that sink in). I believe this would be ok for virtual learning to serve the purpose it is supposed to. I purchased this as a gift for my mom due to the fact she needed an “upgrade” (in this scenario: bigger screen, keyboard & something very basic) from a tablet she had, this fit the budget and current needs and I’m sure she’ll like it once she plays around with it some more so I’d give it a try. If you need or want something to do more heavy duty things such as gaming, editing, burning CD's/DVD's, working from home (depending on what programs & such are used) I’d highly recommend a laptop or Apple product because you’d have more flexibility, quality: specs/graphics/picture/sound quality etc…but if you just need something to get by, past the time without breaking the bank this is good.

WE are still waiting for this to be delivered by USPS. I expect Best Buy will work with me to deliver something... but it's been in shipment since November 28 (today is December 19). When it arrives, it should do as well as the other four HP Chromebooks I've purchased to help family members do well with school and work at home. Bright screens, superior battery life, responsive keyboards and mousepads, and solid construction. Reliability is what I am banking on.

Purchased 2 of these laptops for young grandsons online schooling. I did add a wireless mouse to each one as it's easier for them to click and drag. Nice clear screen, excellent speaker, lightweight laptop and really reasonably priced. Only negative is the screen can't be tilted past 90 degrees. I have to watch the boys so they don't break them. All things considered great little laptop with easy to use Google Chrome for their 1st computer.

I bought this for my nephew for distance leaning and it performs great! The battery life is great. I charge every 2 days or so. The set up is quick and easy; all you have to do is sign in with gmail. The only feature I do not like about chromebooks is the password feature can not be disabled which means I have to enter my nephews password every time he logs on. All in all, the computer the quality of the computer is worth the money.

Excellent Chrome book easy to use and easy to set up this is my second the first i bought in store and received free security card it was easy to set up The Second i bought on line was told i would get the free security The security was on line but it said it was only for mac or windows I tryed to put the security in but it iwould not go in So it doenst have any security But the chrome book is good and fast

I bought this chrombook on sale for $150 on thanksgiving. Didn't expected such a premium build in that price range. My daughter didnt liked as it doesnt have touch thought to return it but tried my office vpn worked like charm will use it as a backup for office conecting my desktop during meeting. Display - 5 Speed -5 keyboard -4 touchpad - 1 awful worked well when connected to external keyboard

Excellent laptop/Chromebook. Completely exceeded expectation. This is my first Chromebook though my kids have had them for a while. Nice design, looks like a Apple product. Battery lasts forever compared to a HP laptop that I just got. Easy to setup (it's a Chromebook) and use. Black Friday sale made it such a great value. Use as my primary computer b/c of the light weight and long battery life. Best value ever.

Nice and compact. I have no trouble using the Chromebook. It’s fast and very clear.

Really happy with the quality, performance, and battery life. Very lightweight.

Does exactly what it is supposed to do. Small, lightweight, good battery life. Web based so it does everything you do online in your web browser and not much else. This is what we all spend 90% of our time doing all day on our phones anyway. Keep your heavy laptop on your desk for work. Sit on the couch with this Chromebook to watch videos and check your email.

Picked this up a few days ago for $150. Stellar bargain at that price. Nice 1080p IPS display that you can't usually touch on a Chromebook for less than $250. CPU gets the job done. Passively cooled (no fan) is also a nice feature.

Only buy this if it's on sale for 149.99 or less. I would not buy this at any other price, and I recommend that others do the same. Keyboard - 3/5, feels cheap but functions Touchpad - 3/5, feels cheap but functions Display - 5/5, and that is where this Chromebook shines. The IPS panel is beautiful, and there is nothing that even competes with this at a higher price point. Battery - 5/5 easily does 10 hours or more OS - Chrome OS is a great OS when you get used to it. However, I run Linux (GalliumOS) on this Chromebook for better functionality. Overall build - 4/5

Very good product, fast and easy to setup. On top of that, very good price from BestBuy. I wanted to try chromebooks so when I saw one from HP at a very good price, I decided to buy it and I very surprised compared to the Windows 10 equivalent I was used to run. The BestBuy curb pick-up is very well organized for safety and responsiveness.

This is my first Chromebook purchase ever. I really like how fast the laptop works for the basic stuff, web surfing, video/music streaming. I purchased the laptop to give it away to my nephew so he can do online school. I used it for a few weeks before giving it away to test it and I was impressed. Battery lasted a long time.

I love this little computer I had to retire my Laptop and it was window-based and six years old with all the bells and whistles. Windows based including a touchscreen. This little computer is by far superior, I absolutely love it and is exactly what I need and for the price you can’t beat it! Go for it you won’t be sorry!

Surprisingly good! Nice bright screen and reasonably zippy with a few tabs open. It does start to groan pretty quickly with multiple tabs or when running an app. The trackpad and keyboard are reasonably good for the price. The trackpad was loose and mushy in the first one I got, but the replacement is much better.