Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $260.99
Clearance
The comparable value price is $289.00

Customer reviews

Rating 4.5 out of 5 stars with 482 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 14" Chromebook for its ease of use, excellent screen quality, and attractive price. Many appreciate its lightweight and compact size, along with the generally positive battery life and performance. However, some users express concern regarding the limited storage capacity. A few also mention that the memory and compatibility with certain programs could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 482 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Chromebook. Replacing an old 14" Acer that I had for 5 years. Battery life is very good and charges very fast. And the thing I like the most is the display. What a difference from my old Acer. Beautiful colors and detail from an IPS screen. Would highly recommend this Chromebook!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Good chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price Nice size, very fast, open the cover and it's there. Fantastic resolution on the screen. Love the speakers on the top next to the keyboard. Holds a charge for a LONG time. My only complaint is no HDMI port and only one type A USB port. But it does have 2 type C USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Good for the price point

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for virtual learning. The price point was good for a black Friday sale, but I am not sure I would pay full price for this. I personally am not a Chromebook user, but my nine year old was able to figure this out and set it up with no issues. It is reasonably fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Nice little gem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and fast. I like the stylist. Overall nice computer. I am still getting used to using a Chromebook compared to my old PC. Other reviews said they were concerned about the battery life. I leave the computer plugged in most of the time at home anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome !

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for a couple months now and works just as fast and reliable as the first day coming out of box. Simple set up and does everything I need with ease and speed. I use discord on it a lot , surf the web, Facebook and run Spotify on it primarily .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a christmas gift for my daughter. I love that it has parental control and it is very easy to navigate. The processor is pretty fast with a great quality picture. she uses this computer to play games mostly and it never gives her any issues. highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP - 14" Chromebook

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for grandchild for Christmas last year. They LOVE it. The size is larger than the ones provided by their school. Has made home schooling during the pandemic easier. Both grands have their own personal laptops and love it! Excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Speed

    Rated 5 out of 5 stars

    I love this Chromebook!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This must be one of the best deals, esp on Black Friday. Fantastic IPS FHD screen and N4020 CPU (not the N4000 listed). It's snappy and fast, keyboard has good travel, and the specs is enough for all day zoom. Great deal for this kind of specs and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer - Different platform

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 5th grader for virtual school and traditional school. He is also using it for gaming and it is able to keep up with his programs/games etc. He really likes it. The only problem we have has to do with the parental controls app called Family Link (not the computer) - it requires a pass code from me to let him on it, then he signs in with his gmail login, then I have to login with my gmail to "add" his gmail to this computer. We have to do this EVERY time he logs in. It does not "add" him like it says it will. So for now I am just continuing to do that, so I can have the parental controls. The computer itself is great. Its our 2nd chromebook. I like them much better than regular PCs. Download any app from the Google Playstore and off you go. FYI - Norton is not compatible with Chromebook so you will need something else for antivirus/security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Good Chromebook at a great price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is very nice laptop. I got it for my wife and she loves it. It is light weight and was very easy to setup. If you are looking for a top of the line Chromebook at bottom line prices, this HO Chromebook is the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a very good chromebook. It has a nice 1080p screen and excellent speakers. It would be better with a backlit keyboard and more storage but the price was right. I would recommend a micro sd for more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price. My nine-year-old son needed this for distance learning. This was easy for him to learn to use after using my MacBook for some time. It's super lightweight and had great battery life. This was definitely a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids to use for remote learning. It works great with a nice display and sufficient performance. The only thing that is lacking is a touchscreen. But, that is a nice to have and not a requirement.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book is a great value and gets the job done for our web based applications. We were looking for some computers that we could use for our business and our team and it has been a very useful tool.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 3 out of 5 stars

    It’s just a tablet with keys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize it’s just a big tablet. A few things from online don’t translate well unless you get an ‘app’ for it. Works well otherwise. It’s light. And fast. I’m concerned that space will fill up soon and I’ll end up investing into a better computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase, definitely recommend!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a second grade teacher and I purchased this chromebook for my students to use in my classroom. There are device shortages for our face-to-face students this year since most schools have sent campus devices home with virtual students learning from home. So I wanted to make sure I had at least one chromebook for any computerized testing I needed to get done with my face-to-face students. For this purpose, this chromebook was a perfect purchase for me. It provides my students with exactly what they need for in class use. I would definitely recommend this HP Chromebook to any family wanting a good student computer or any teacher needing an additional workspace for her students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I wanted a computer for Zoom, email and internet searches that I could keep in my kitchen. This Chromebook is perfect. It ha a long battery life, decent screen and very compact.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great little browsing and google docs device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a great replacement for a PC for mostly browsing and light documentation update. The battery also lasts forever and charges quickly. Display is excellent for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little machine for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my MIL, and it is exactly what she needed. Simple, easy to use, and doesn’t take a lot of space. It was easy to set up, customize, and most importantly- use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it on time. Easy to set up. Bought it as a gift for my 12 year old. She loves it. Her online games don't lag. Parental controls are easy to set up. Buying one for myself.

    I would recommend this to a friend
Sponsored