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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $329.00

Customer reviews

Rating 4.6 out of 5 stars with 1003 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, portability, and battery life of the 14" Chromebook. Many users find that pages load quickly and the device is smooth and responsive, boots up fast, and is very easy to use. The long battery life and lightweight design are also appreciated. However, some customers wish the screen quality was a little sharper.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,003 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great purchase needs troubleshooting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for personal and work and I used someone else’s Google Chrome and loved it. My only issue is is that when I use the right click on the pad it doesn’t work so I had to purchase a wireless mouse and it also says that it is touchscreen I went on YouTube to try to troubleshoot the touchscreen myself, followed all steps and it’s still not working. I’ll be contacting Best Buy. Outside of that it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is as described. Great battery life and speedy for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was perfect for what I needed it to do, and for the price. I got it to search the internet and things like that, and so far so good!! I don’t have anything bad to say about this. If you are looking for a laptop to game and things like that this probably isn’t your choice, but simple web browsing and doing some work on this is a good choice and for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Aplus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So lightweight and fast .... I'm still getting used to this!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a basic laptop computer runs very fast efficient easy to navigate overall very nice laptop for under 200 bucks

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate it and like it. Its size is easy to carry anywhere and anytime I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Speed

    Rated 4 out of 5 stars

    New book

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast it is easy to take with me holds good charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. Easy to setup. Pickup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good purchase, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent out of the box. Easy to use. Connected fast to internet wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Basic....but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good "bang for the buck". It is portable, dependable and does what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, great volume very easy to set up, overall A+++!!! I bought 3 more for my kiddos!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, just not a fan of the OS, personal preference. Overall if you enjoy browsing the web and doing simple tasks it works well. However I am a student so I needed to us Microsoft Office rather then CB.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    TAB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and take care of most of my needs. It has a long battery life and for the price it’s a good bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A Happy Tech-Limited User!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 60 year old who worked for over 25 years with an administrative assistant and an IT department, I spent little time "keeping up" with much more than word-processing. This Chromebook is light, extremely inexpensive and more intuitive than othe laptops and platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use great quality longer battery life great

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Renee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my notebook it fast comoavt and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a laptop since my laptop broke for and was 150 to repair and I got this one for 95 (during the sale) and it works great. 10 out of 10 will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy set up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to set up and use! I bought this for my 93 year old dad and it has been exactly what he needed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good laptop for basic browsing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom and it's perfect for her. Very simple, easy to setup laptop for her to browse the internet and pay her bills online. She hasn't had any complaints so far. It's obviously not a gaming laptop but it's not meant to be. For the price, I think it's great at what it does.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal on my HP Chromebook.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I found such a great computer for such a fantastic price. "Best Buy" is truly the "BEST"!

    I would recommend this to a friend