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Customer Ratings & Reviews

Your price for this item is $159.00
The comparable value price is $299.00

Customer reviews

Rating 4.5 out of 5 stars with 2458 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the price, ease of use, battery life, lightweight design, and performance of the 14" Chromebook Laptop. They find it to be a great value for the price, easy to set up and use, with a long battery life and a lightweight design that makes it easy to carry around. The performance is also praised, with customers saying it runs smoothly and efficiently. However, some customers have expressed concerns about the keyboard, display, gaming capabilities, internet connectivity, and instances where the device stopped working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,458 reviews
  • Rated 5 out of 5 stars

    Perfect for School Computer Lab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased several for my non profit computer lab and the labs are perfect for the school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps loosing screws

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep loosing screws on the bottom of the chrome book. Specifically the front center screw. I bought 2 of these for my grandkids for middle school. The grandsons has been taken to geek squad already once and was fixed but lost the same one again. And now the granddaughters has lost the exact same screw. I paid $379 and change a piece for them. I’d expect better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, my kids enjoy using it, and me too, I recommend 100%.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Chromebook Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a very coat effective product for very minimal needs. It is very slow for anything other basic usage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value laptop. It does everything it is suppose to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works just fine for the money I paid for it. It's not great for streaming but that's okay because I manly bought it for web browsing and budgeting which its doing great with. I would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For school is nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my mom she haven’t use before computer . Not bad little slow but she like it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the laptop for less then a month and already having issues turning on. Charger seems to be working fine as charging light does light up but laptop screen stays black for 20-30 min at a time..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Taking back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning to store today. Can't even set it up. As soon as i turned it on, i got an error message.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged item but past return window

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have never ordered online due to how inconsiderate items are handled via shipping. Upon using camera, it seems damaged. Of course past the return window. Will never purchase via this company again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my son likes it and it is easy to use. Aesthetically pleasing also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this I literally have only had for 4 months now and it’s already acting crazy. I know it’s not the best computer but it doesn’t even fall under being return. It’s just crazy. Just spend the money on a nice computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a great and amazing travel size to carry

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it, plugged it in, turned it on and…………..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Teacher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chromebook laptop and it want come on. Charger lights up but want come purchase it in December.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    A Great Chromebook for Everyday Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this Chromebook, and I must say, it has exceeded my expectations in several key areas. The slim profile and lightweight construction make it incredibly portable, perfect for students, professionals, or anyone on the go. The matte finish not only adds to its aesthetic appeal but also helps in resisting fingerprints and smudges. This Chromebook handles multitasking with ease. Whether you're running multiple tabs in Chrome, streaming videos, or using productivity apps like Google Docs and Sheets, the performance remains smooth and responsive. One of the standout features of this Chromebook is its impressive battery life. On a single charge, it easily lasts up to 10 hours with regular usage, which includes web browsing, video streaming, and document editing. This makes it an excellent companion for a full day of work or classes without needing to carry a charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery health is good and the keyboard is perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't order for it myself, a family member did but I thought it is absolutely right that I come here to say this. I am a sucker for a good laptop that lasts long and has a very soft keyboard. I am extremely happy with the refurbished laptop. If shipping to Nigeria is available, I can even convince some of my friends in school to get this since we have lots of projects piled up for this session. in all, I just want to say it is very good and perfect. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Nice laptop for work, school or home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My step daughter needed a laptop for school and didn’t want something large or bulky so using my old one wasn’t her favorite idea. I found this one for her for Christmas and got her a computer bag that looks like a purse and she loves this. It’s slim but sturdy, she says it holds a good charge so if she forgets her charger she doesn’t worry because she can use it for her work without getting too low on the battery. It fits nicely on her small desk at home and she is very happy with it. I will order another one for myself and connect it to my monitor because I like to have multiple screens when organizing documents but she likes the size of the screen and is able to do everything she needs on one screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Size

    Rated 5 out of 5 stars

    Perfect for vacations and travel abroad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small lightweight laptop for vacations and travel. My home laptop has a large screen. Awkward and heavy. As we all know smaller is better when travelling. My new HP 14" Chromebook fits the bill perfectly. Fast processing, the display is great, and the battery life is excellent. And no need to worry about malware and spyware. Chromebook has got you covered. If you travel often consider a Chromebook. Best travel purchase I have made this year.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A Perfect Blend of Affordability and Performance!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the HP 14" Chromebook in Modern Gray from Best Buy, and after using it extensively for the past few weeks, here's what I've observed. Pros: Performance: Powered by Intel Celeron, this Chromebook is perfect for my daily browsing, emails, and streaming needs. Web pages load quickly, and multitasking is a breeze with its 4GB of memory. Storage: The 64GB eMMC storage is more than sufficient for my needs on a Chromebook, and it ensures fast boot-up times and application launches. Design: The Modern Gray finish gives it a sleek and contemporary look. It's lightweight and portable, making it easy to carry around or fit in my bag. Battery Life: For a day-to-day device, its battery life is commendable, lasting me through most of the day on a single charge. Cons: Camera: While it's adequate for casual video calls, I wish it was a bit clearer for those important meetings or virtual family gatherings. Sound Quality: It's sufficient for regular use, but for a richer audio experience, I pair it with external speakers or headphones. Overall Experience: Overall, this HP Chromebook has proven to be a valuable addition to my tech lineup. It's perfect for those who want a reliable, fast, and stylish device without breaking the bank. The Chrome OS is user-friendly and syncs seamlessly with my Google account, making it a plug-and-play experience. Would I recommend it to others? Definitely! Especially for students or professionals looking for a budget-friendly yet efficient laptop for everyday tasks. Kudos to Best Buy for offering such a gem!

    I would recommend this to a friend