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Customer Ratings & Reviews

Your price for this item is $280.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 1032 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the affordability and value for the price of the 14" Laptop. They appreciate its user-friendly nature and lightweight design. However, some users have concerns about occasional freezing issues and limited storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,032 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Helping out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my grown up son. Great computer for the price and support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Needed it in a pinch and it did exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small laptop for personal reasons, just in case something happened to my larger laptop. I am very satisfied with the overall performance of the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I made this purchase. I love the quality and the price was good. I would also like to also say, the salesman that helped us did a very excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for the cheap price. I bought this for my 14 year old. They can run Minecraft and discord at the same time which it impressive for its specs. It's got more than enough memory to store their files and the display is pretty good. I was impressed because of how cheap it is. You do have to be careful with it. They dropped it and broke the screen after only a couple of weeks and it cost almost $200 to replace the screen. I could've just bought a new laptop. Made me glad I hadn't bought them the 1k laptop the sales guy was pushing though.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I thought it was. Keeps shutting down. Have to re-start several times. When I called to talk to a manager the person said she would forward my phone number to the manager to call me back. I will never shop there again. Charles Kubbe

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    A very good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dell Inspiron. Lightweight, easy to use and battery last a long time. Am very satisfied with sales team and Geek Squad who helped set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. I was looking to purchase a replacement laptop for my stepdaughter, but did not want to spend too much money. This hp laptop was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good price for this laptop. It works just fine. So far it has not given me any problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set-up and much more user friendly than my past computer which was a Dell. I also like the size so it is easier to travel with to office.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say I needed a inexpensive windows computer,and I am very impressed with this HP,for the money it will serve its purpose,it’s pretty fast too

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday surfing the web and playing some online games.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Decent buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for remote work. Decent price and screen and size for on the go. Can't really complain plus it has a SSD for better reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop for the price, great for students who need a basic laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop for the price. quick and easy setup very lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect laptop to buy. I was debating for so long which laptop to buy that was affordable. Will definitely recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with the computer and for the price I receive 4 GB -128 GB of memory . It was easy to setup and transfer all files from my old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stacked all these computers in the wrong row and after going over for an hour specifically what I needed out of this laptop they realized their mistake and honored the price almost half what it should of been. This is the main reason I srixk with Best Buy because when I make that same mistake in my business, I honor it and earn loyal customers. And Best Buy has earned a loyal customer from me for that.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for school. Would purchase again. Price was right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Evan the GREAT follow up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wrote a review about this product under the Range extender product we had bought for our home. We are traveling and fell into Evan at the Rockford IL store. He was GREAT to work with and THE REASON we bought another lap top to replace the note book we bought previously. He took the time to help us find the right option for our needs. Long story short, its hard to find a dedicated young man who really cared to help us find the correct product that would meet our needs. Great Young Man and an asset to your operation. VERY Pleased! Thank you Evan!

    I would recommend this to a friend