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Customer Ratings & Reviews

Your price for this item is $280.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 1032 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the affordability and value for the price of the 14" Laptop. They appreciate its user-friendly nature and lightweight design. However, some users have concerns about occasional freezing issues and limited storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,032 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    8/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good laptop for the money. I gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves it for school. The system is easy to use, and so light in weight. I look forward to purchasing another one for my other child.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop but missing a couple features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace a Dell laptop whose battery system had become defective. This laptop doesn't have as large a screen as my previous one but it still does the job. I would have preferred a laptop with the numberic keypad, too. Other that the exception of the 2 features I miss on this computer, the HP works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer. It is fast and very reliable. Streaming on this laptop is great without any buffering. It is a solid laptop for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. I am happy with this purchase. It’s easy to use and Best Buy provided excellent service during the sale.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for those on a budget for an entry level laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for the tasks at our work place. It's also affordable and compact size is a plus in a restaurant where office space is limited.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Computer for the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a good computer for its money. Some burbs getting it delivered because of salesman not putting the order in.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    GREAT BUDGET LAPTOP!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. With ram upgraded to 8gb it performs well and can handle some light gaming such as Minecraft.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is okay but when I went to purchase it, the sales associate told me the screen size was the same as my Toshiba. This HP is 14" and the Toshiba is about 15.5". After I bought I had the Geek Squad install webroot and do all their other installations the same day. When I finally got it home I found out about the screen size. At that point I decided to just keep it and make the best of it. Also, I bought this HP around the middle of July. About a month later, this laptop went on sale for $279, a one day special. I talk to a manager over the weekend to see if I could get a store credit. He said it would have to be within 14 days of purchase. I wanted to use the credit to purchase an Apple phone but he said he could not do much about it. I have been a loyal best buy customer for many years and I was disappointed about all this but if nothing can be done, I will accept it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT LAPTOP, GREAT PRICE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was well priced and is really good! I was very satisfied with this purchase and will recommend friends and family !!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very affordable and it is customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the is working great , just what I needed . For the money good for normal activities , I would not recommend for computer games

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    OK laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great for the price, if you are not gamer

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop for everyday use, thin and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my daughter, she uses it for school and to play games and watch movies. She absolutely loves it:)

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Could have used more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the laptop is perfect. Easy to use great

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, Lightweight with a reasonable size screen for both home and work when traveling. Plenty of storage for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy laptop to set up and use for online use. downloaded some simple software for a podcast and it can handle it just fine

    I would recommend this to a friend