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Customer Ratings & Reviews

Your price for this item is $280.99
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The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 1032 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the affordability and value for the price of the 14" Laptop. They appreciate its user-friendly nature and lightweight design. However, some users have concerns about occasional freezing issues and limited storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,032 reviews
  • Rated 5 out of 5 stars

    Grrat for basic usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For basic surfing the web, email, little games it works great. Didnt need nor want to spend a ton of money on one for family room so I did have to use my phone all the time. Not the fastest but for the money can't complain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the $$

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for HS students. If you add another 8GB of Ram, it becomes a great laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for an older family member who doesn't need many bells and whistles. The computer is easy to use and easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my brother in law who is an assistant principal in Jamaica. He says the computer meets his needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for senior citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good laptop for someone in his 80s. Simple and easy to use. I would definitely recommend this laptop to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for just the basics, email and checking sports scores. I also recently did my taxes with it and was surprised how fast and well it worked. So if you are looking for a basic web surfing laptop I would recommend this.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 2 out of 5 stars

    Very slow, can’t multitask.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer worked fine at first, but after two weeks It constantly freezes at least once per day, while only using Microsoft word and Google chrome. I have not downloaded a single app other than office products or Google chrome. It’s manageable but for $300 I would expect it to be able to handle a basic web browser and a word document

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Well Satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am well satisfied with my HP laptop. It does everything I expected and more. A great purchase-I highly recommend this unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unclear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timing On the delivery. Did not know they were not going to set up tv. On the website said they qould set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have high speed internet but was unable to enter a virtual meeting even after shutting it down. Slower than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is good, gets the job done if your surfing the web and such. Ive been having a bit of issues with microsoft accounts but thats nothing to do with the computer. Good quality picture, sound and feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do I know you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my relic that was slow and limited. My investigation business will benefit from this lap top. The sales person was very helpful in helping me with just what I needed rather selling me something I don"t need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise A Friend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a dear friend whose current laptop was on the fritz and it was impeding her ability to work from home. She was ecstatic that myself and a group of friends pooled our money to bless her with such a gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Fast and easy to set up and use. Looked at many options and settled on this one. Only use for surfing the web and emails. Sales person was friendly and helpful as well. Would recommend to anyone looking for a laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A revision on a good processing chip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say you just get what you pay for with this product good laptop could be a lot better just a older chip renewed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for work at home jobs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work from home laptop. The only thing I did not enjoy was the trackpad. I would recommend getting a wireless mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied especially with the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for basic office activities. Not powered for gaming but can handle most web-based apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent laptop to get some occasional work done. Little bit slow but enough to do basic things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc works very well and battery life is very good. Even with out having Microsoft excell and word the one drive is easily accessed. For the price it’s hard to beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Storage Less Than Shown In Stire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works good but store had incorrectly identified storage space as larger than the computer actually had.

    No, I would not recommend this to a friend