Customer Ratings & Reviews

Loved the discount I recieved and was able to apply my rewards to lower it even further. Haven't used it because its a gift

Speaker not working sound quality sucks mad that my husband just open it now it’s to late for Best Buy insurance

This laptop worked ok. It wasn’t my favorite but it did get the job done.

It is getting the job done. Not too crazy about it though. I purchased what the store had left over. Not too many choices.

Love my lab top ,and best buy customer services is a great .i was happy with my purchases and with converge of geek squad

I'm able to still do all the things I was doing previously and more. I'm still learning this computer's new features.

This does streaming, Ms word and BASIC tasks quite well this is not a long term investment or a daily driver

Went in thinking I needed a chrome book, talked with someone and found out I needed this. I was a little skeptical at first but now I love it!! Hands down, the best laptop for college especially if it’s all online.

This is a great laptop for quick on the go trips for work. I just needed a simple laptop that was light weight and easy to carry around on trips. It has worked great, no complaints or issues.

This HP Laptop works great, has all the needed features . I would recommend this laptop for anyone.

Since I've only had it a short time I can't give it 5 stars. I like it and so far it's working just great.

Not bad for what it is, works and loads up quickly. Bacis task can be performed without a problem. However don't expect it to run multiple programs at once or any heavy games. We use it for basic business purpose.

Since I've bought this laptop it has always froze up. I brought it in and the Geek Squad checked it out told me a couple of things to do only to this day it still freezes up everyday. I'm very unhappy with it. I've been planning on bringing it in again but have had car problems. Very unhappy!!

Good laptop for general use. Doesn't have a huge amount of storage, but enough for general use.

I'm enjoying it - it does what I need it to do. I've had no issues with performance and it fits nicely in my bag.

purchased for one of my techs, the laptop preforms flawlessly even in extreme conditions, if they can hold up to our techs, they will hold up to the everyday task

This laptop was purchased for the simple things our family did for the house. It’s not expensive, seems durable and is not loud or in the way of things. It’s perfect for school or just to have at home.

Great product DSSD makes the computer super fast. Not an avid Computer user just used to check emails and pay bills online yet this computer fires up quickly

I haven't had any issue yet. Ive has this over a year already. Good for school and light work

I love my hp laptop. The keys are smooth and so easy to the touch. I love the feel of the keyboard. The screen is just the right size. My phone was making my eyes hurt, so switching to a laptop was a dream.