Customer Ratings & Reviews
- Model:
- 14-dk1013dx
- |
- SKU:
- 6450167
Customer reviews
Rating 4.3 out of 5 stars with 1032 reviews
(1,032 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.2
Rating 4.2 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the affordability and value for the price of the 14" Laptop. They appreciate its user-friendly nature and lightweight design. However, some users have concerns about occasional freezing issues and limited storage space.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Missy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is getting the job done. Not too crazy about it though. I purchased what the store had left over. Not too many choices.
I would recommend this to a friendRated 4 out of 5 stars
Need repair end we just open the laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker not working sound quality sucks mad that my husband just open it now it’s to late for Best Buy insurance
No, I would not recommend this to a friendRated 4 out of 5 stars
My New Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm able to still do all the things I was doing previously and more. I'm still learning this computer's new features.
I would recommend this to a friendRated 5 out of 5 stars
Hp laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my lab top ,and best buy customer services is a great .i was happy with my purchases and with converge of geek squad
I would recommend this to a friendRated 5 out of 5 stars
Hp laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pc works very well and battery life is very good. Even with out having Microsoft excell and word the one drive is easily accessed. For the price it’s hard to beat.
I would recommend this to a friendRated 4 out of 5 stars
Understand it's a BASIC laptop.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does streaming, Ms word and BASIC tasks quite well this is not a long term investment or a daily driver
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went in thinking I needed a chrome book, talked with someone and found out I needed this. I was a little skeptical at first but now I love it!! Hands down, the best laptop for college especially if it’s all online.
I would recommend this to a friendRated 4 out of 5 stars
Ok laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop worked ok. It wasn’t my favorite but it did get the job done.
I would recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HP Laptop works great, has all the needed features . I would recommend this laptop for anyone.
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop for Travel
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for quick on the go trips for work. I just needed a simple laptop that was light weight and easy to carry around on trips. It has worked great, no complaints or issues.
I would recommend this to a friendRated 4 out of 5 stars
HP14"Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I've only had it a short time I can't give it 5 stars. I like it and so far it's working just great.
I would recommend this to a friendRated 5 out of 5 stars
Recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for what it is, works and loads up quickly. Bacis task can be performed without a problem. However don't expect it to run multiple programs at once or any heavy games. We use it for basic business purpose.
I would recommend this to a friendRated 4 out of 5 stars
HP - 14" Laptop AMD Athlon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying it - it does what I need it to do. I've had no issues with performance and it fits nicely in my bag.
I would recommend this to a friend- Cons mentioned:Freezing
Rated 2 out of 5 stars
Laptop freezing up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I've bought this laptop it has always froze up. I brought it in and the Geek Squad checked it out told me a couple of things to do only to this day it still freezes up everyday. I'm very unhappy with it. I've been planning on bringing it in again but have had car problems. Very unhappy!!
No, I would not recommend this to a friend Rated 4 out of 5 stars
Decent Laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for general use. Doesn't have a huge amount of storage, but enough for general use.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop for an awesome price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was purchased for the simple things our family did for the house. It’s not expensive, seems durable and is not loud or in the way of things. It’s perfect for school or just to have at home.
I would recommend this to a friendRated 5 out of 5 stars
Dream laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my hp laptop. The keys are smooth and so easy to the touch. I love the feel of the keyboard. The screen is just the right size. My phone was making my eyes hurt, so switching to a laptop was a dream.
I would recommend this to a friendRated 4 out of 5 stars
Stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time. Installed easily. Working fine. I just hope the oven controls last. Very expensive to replace
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any issue yet. Ive has this over a year already. Good for school and light work
I would recommend this to a friendRated 4 out of 5 stars
Lack of service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been in multiple times with no assistance. The day I did buy a laptop was the only day anyone helped me.
No, I would not recommend this to a friend











