Customers frequently mention the affordability and value for the price of the 14" Laptop. They appreciate its user-friendly nature and lightweight design. However, some users have concerns about occasional freezing issues and limited storage space.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,032 reviews
Rated 1 out of 5 stars
Bad product -DO NOT BUY
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop is dead..battery or some other issues.Bad quality product or manufacturing
No, I would not recommend this to a friend
Rated 1 out of 5 stars
HP computer
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m totally mad at Microsoft because they locked my work that I’ve had for years on memory stick
I would recommend this to a friend
Rated 1 out of 5 stars
Very bad
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is the worse,I don’t like it at all the mouse is very bad you point to one place and goes another way .terrible
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Do not waste your money.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible. I took this one back. Slow to grab internet. No touch screen. Apps were awfully slow. Do not buy it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Cheapo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son purchased this to replace damaged comparable HP laptop, and the fan won't turn off.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Don’t buy anything but new!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I will be returning this laptop as it doesn’t even stay on…Keeps shorting out…
No, I would not recommend this to a friend
Rated 1 out of 5 stars
great laptop but boo best buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
laptop is great but best buy charged me twice and still hasn't given me my money back, a month later.
I would recommend this to a friend
Rated 1 out of 5 stars
Poor Service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worse experience Ive had since ive been a Geek Squad support member. Which has been several years.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Not my purchase
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Someone used my card this was not my purchase. But I had my account credit back.
I would recommend this to a friend
Rated 1 out of 5 stars
HP 14" Laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought by mistake, the casing material is poor and I don't like the look of it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
disappointed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad screwed this up from the start to when I traded up to a Dell
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop had several glitches. I returned it a week after I purchased it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Computer
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not the right size it runs slow too big Don't work well
No, I would not recommend this to a friend
Rated 1 out of 5 stars
charles coulter
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
wont stay connected to wi fi , would not recommend to any friend of mine
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Cheap
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Within 2 days the W came off the Keyboard and would not go back on.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible recommendation by best buy sales person
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible! Graphic horrible speed slow and now can't be returned
No, I would not recommend this to a friend
Rated 1 out of 5 stars
DooDoo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
2 days in and the webcam doesn't work anymore. Don't buy this.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Eh
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Expected it to be a lot quicker for the money I spent.
No, I would not recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
HP 14 Laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very nice laptop computer. Good speed good graphics.
I would recommend this to a friend
Rated 5 out of 5 stars
Solid laptop, not enough RAM for long term needs
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a good laptop but I outgrew it pretty quickly. That being said it was lightweight, easy to use and when I had an issue with the screen after it was mishandled, geek squad took care of me.