Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $280.99
Clearance
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 1032 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the affordability and value for the price of the 14" Laptop. They appreciate its user-friendly nature and lightweight design. However, some users have concerns about occasional freezing issues and limited storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,032 reviews
  • Rated 5 out of 5 stars

    computer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great even for an open box, I use it for my CNC machine

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great budget laptop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great affordable laptop. I originally went in looking for a Chromebook. The athlon processor is plenty powerful enough for what I use it for. It's not a powerhouse but it plays the steam games I like just fine. once windows 11 comes and android apps are supported it will easily a Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 3 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this product is fast. I would recommend to anyone interested but I also want you know that before buying it please do your research.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 3 out of 5 stars

    Mixed emotions

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Win10 PC but didn't want to spend a lot since Win 11 was being released soon. I bought this open box and had it for about 2 weeks befire setting up. Well the day i set it up it crashed. I couldnt return it because it was outside the 14 day return window. Ive had ir now a few months and every time I'm on the internet it freezes and i have to shut it down to restart. I dont have anything installed on it but Chrome and Edge. Will be up updating to Win11 soon which I hope will fix the freezing problem.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I believe this is a great computer. It does exactly what I need for it to do. It was bought to all the kiddo to play his games and do his schoolwork with and it is perfect for that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good simple laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into the store looking for an inexpensive, simple and easy to use, yet fast and efficient laptop. The associate lead me through a few options and this laptop ended up being my choice because of the speed and storage. The laptop has met up to my needs and also has great battery life for a PC.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Produce

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my HP_14" laptop awhile now, and I love it. It was easy to set up, any assistance I needed help with was right at my finger tips. I would refer my family and friends to best buy and the produces they sell. I am a return customer at the Hyannis store.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than old laptop at about the same price. This laptop has enough storage space for needs. Most laptops in the lower price range have such small hard drives. You don't have enough room for the Windows upgrade. It is a quick computer. Comes with plenty of ram. A great laptop at a lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great computer for school

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to use at school. It was so easy to get 100% set up and ready to roll. Fast in moving through applications. The battery will last 7-8 hours depending on if you are using the internet or downloading large files. Computer is compact and has a solid state hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for educators

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a panic to buy a new laptop after my personal one died because of an old battery. This HP was a perfect choice for me, then a senior in college in my last semester, student teaching full time. I was able to set it up with ease and get back to my schedule, being on the laptop 8 hours straight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad entry laptop, has upgrade path

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents to use when traveling in their camper. Has windows 10 S version which can be turned off to just have w10 home edition. The S version is a safe mode to only install apps from the Microsoft store. Stock ram on the unit is a 4gb 2666 single channel stick of ddr4 memory. Quick amazon search and you can upgrade that to 26gb for around 68 dollars. Also has a spot to add an ssd to make the 126 gb of storage go to what ever ypur wallet can afford. Great entry laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great place to purchase TECH EQUIPMENT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works great. Easy to use and easy to carry if needed. HP is a well-known company and has provided great help when I added my original printer. Best Buy has very professional salespeople and the best Geek Squad I have ever used. I am totally happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid Work from Home Laptop (w/ Ethernet)

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for work at home (i needed the ethernet jack which this one comes with) due to my old HP ethernet not keeping a connection. I really haven't did much with this 14 in laptop other than work. Great ethernet connection and good quality on watching 4K vids on youtube. I have a MacBook Pro 2020 edition that of course this doesn't compare to but i am happy to have this one now to have when i am not using the Mac. The keyboard on this one is solid also. I wish this had the number pad on the side like my old 15.6 in HP but i realize this one is smaller so it wouldn't be much space for that. Pleased with this affordable HP for work and as a backup laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad microsoft apps

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop for the price. Starts up fast. Screen is crisp and bright. I would have given it five stars except with microsoft home s,you can only use microsoft apps. And search. Microsoft has the worst apps. And if you disable s,you can't go back.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for school

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school. I puchased to take an exam on it. This is great for anyone who doesn’t want to break the bank it has your necessities. Battery life is terrible unless you keep it connected while working than you won’t have an issue with that.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good computer for the price I paid. The only complaint I have is the Microsoft Edge browser but that’s an easy fix to bypass it and use another browser.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    my laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is good faster then my old dell. I do not use a computer very much so this is just right for me, small lightweight and the price was in my range

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Downgraded and happy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! I went from a 15 in 8gb to a 14in 4gb. I was playing a casino game and spending way too much money, This 4gb freezes up when I play that game. I quit the game and am so happy I did. My bank account looks much better! Gotta do what you gotta do!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Happy camper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great little machine. Light weight, speedy and just what we needed in a 2nd inexpensive laptop. We can take it on the road, to the in-laws or on vacation instead of the bigger 17 inch HP we own. Great machine for quick online activity or remote learning for the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid computer for my grandfather. He uses it for zoom and it does the job right. The camera does have a white tint on it. Overall very solid for price

    I would recommend this to a friend
Sponsored