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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,448 reviews
  • Rated 5 out of 5 stars

    Fantastic starter laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is a teacher and needed a laptop for video teaching her class during this corona virus pandemic. This laptop was able to accomplish all her needs. We added a wireless mouse and 8 extra gigs of ram. The laptop works flawlessly and she is extremely happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Basic Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my dad to replace an old desktop. I was very pleasantly surprised how responsive and well the laptop ran. I don't know how it would do for gaming but for everyday use it was really great. I have bought cheaper laptops before and had them barely work. That definitely was not the case for this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good graphics, nice start up speed and decent sound. Its easy to use and hold. Its perfect for college people or young adults. It is difficult though to get a usb to fit into one of the ports as they are 3.0 ports instead of the standard 2.0. I would buy this product again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a young student!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my granddaughter, since she will be attending school virtually for the foreseeable future. I love HP products -- and this small laptop is perfect for her needs! The online purchase was a breeze -- and delivery was incredibly fast! I also purchased all of the Geek Squad protection plans, which I love!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moves fast, and good for what I need it for! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. It is very lightweight which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right for a wonderful laptop. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied with this purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I needed in a laptop with a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very nice and fast. Delivery was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I like it. It's not too big, and not too small.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent overall value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop purchased on a budget. Laptop has everything you need large hard drive and other apps. The only complaint I would have but not a deal breaker would be the webcam, it works fine but is a bit grainy if not in a well lit area. But overall great laptop at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for beginners. Good value for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my granddaughter. She loves it. Easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for doing school work at home. No number key pad on the side so, not sure if it would be efficient for working from home since a lot of people use the number pad. We got an external keyboard and mouse since the mouse pad is a little more time consuming to use. Simple to set up and functions seemed to work quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price fantastic laptop! Would recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use as far as my needs are concerned

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it is nice lap top, and a great value deal.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and very easy to use I must love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop with Bright Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this HP laptop for my daughter’s school work and was surprised by how quickly it booted up with SSD. It booted into Win 10 operating system faster then her old laptop with IDE drive. My only wish was that it had larger capacity SSD than 128 GB. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great transition laptop for my mom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great transition laptop for my mom. I loaded on the various "on-line" meeting applications and then sent it to her. She and I have had 'meetings' on all the different applications. Now she can be connected to her book group, her nieces and nephews and other friends. Nice, easy transition from her desktop computer.

    I would recommend this to a friend