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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,448 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother shes 65 and she likes it so far

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    I bought this for my niece.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Niece and Brother love this laptop it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price , my daughter loves it .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend it’s fast and easy to use I love it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is intended for internet use and working on .pdf files. I like the size, weight and quality of the screen display. 4GB of memory was not enough for my intended use and I brought it up to 16GB. Overkill for this computer, perfect for my use. Added about $120 to cost. $80 for memory, $40 for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and long lasting battery I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for me to learn to work a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for product arrived in timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great starter computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter she loves it easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works great for my needs. Best deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for studying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this laptop for one day. I needed a laptop that could fit in my budget, I am very happy with this purchase. It runs smoothly and I’ve had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a good computer, highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop serves the purpose of my main reason for purchasing it and that is for basic daily home use, and I have another HP laptop with more memory for work. It gets the job done, and I only buy HP products because they are dependable and are always of good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size. Comes with windows 10s mode.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is using it for remote school work. You can change it to regular windows 10 if you prefer. He seems to like it. No complaints. Good value in my opinion. The display is pretty good for this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very impressed with bang for buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only needed this laptop for emails and surfing the web as well as viewing pictures from my game cam through the SD card port. Its great! Love it, its much faster and lighter than my old HP Laptop. I couldn't be happier with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a budget

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my mom. Shes not super efficient at computers but she seems to like this one. decent construction. Bright screen and the track pad is fine. battery life is over 5 hrs. Not a bad deal for the price honestly. Speakers are not particularly loud but acceptable watching youtube videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son for school to complete his work since he moved to online. It’s working great. My only downfall is all the preregistered items that use up almost all of the memory. Once I removed items he doesn’t use it seems to be working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect starter laptop for my middle school kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter laptop for my middle school kids. During Covid 19 quarantine, I got two of these laptops. Both kids did everything on these including taking online dance classes. Startup and processor speeds are sufficient for light online gaming and can be upgraded if necessary. Definitely recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eveything I wanted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is perfect everything is perfect. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great little laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for someone needing a word processing, internet surfing, music and streaming general use laptop. It probably wont run any high profile new games, or chug through any media editing software strongly, but for my dad it's a perfect replacement for his old laptop and gets him "up to date."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price. Could not ask for more.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you want and need for a price point laptop. Some will say not enough power for what I use it for, but to those that say, I say spend more and upgrade. This laptop is great and holds its own against the pricer models. So pleased I made the decision to go with this one. Fantastic computer.

    I would recommend this to a friend