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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,448 reviews
  • Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use for a webinar, impressed enough I'm going to use it for business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent.. for light workloads

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decently reliable laptop for a light workload. Anything heavy wouldn’t do.. most ideal for students but honestly with the speed of this in all likelihood without proper care it wouldn’t stand the test of time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for beginners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the laptop everyday and hope that the quality last a long time. Having trouble figuring out a few things but im just used to my old laptop but it was 20 years old so still getting used to all the new technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic computer. I needed a new computer that was safe and secure to use, since my old computer no longer had updates. It's a bit slow, but it works fine for me. Just using it for emails and surfing the Internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for basic use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter who needed a laptop for her virtual school assignments. This laptop is meant for school assignments. Comes with a SSD so programs load fairly quickly. So far no issues. Everything is running smooth. Make sure to install anti-virus software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should be a good computer for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't put it into full use yet for why I got it, but I did try it out and seems like it is going to work well. It did take me over a month and a half to get the computer because of some unfortunate circumstances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the most part it's fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic computer for very basic needs...works well for all things except video-conferencing - which in the days of Covid is needed...not sure whether the problem is on our end or the computer...we'll see and update...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did everything we thought it would

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at the store was excellent. When nothing in the store met or need the helper got on line and located this laptop. It shipped to the store 2 days ahead of schedule and it has worked out must fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp14 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for my usage. Just using as a backup in event I have to quarantine again. Just wish a "How to use manual" came with it. J normally use a Desktop PC w/mouse. This isn't a touch screen, but it's ok with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my sons to do virtual school work. The only problem I had was I had to remove Windows 10 in S mode because it wouldn't let me open certain apps for school. But other then that it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Virtual Schooling machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for the virtual schooling our elementary grades son is doing with the C19 situation. So far after a month it has done superb for him, with no issues at all. Been very satisfied with the laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the laptop. It's a great use for school work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a tech person so I have to research and ask people about anything dealing with computers. I needed this for work because my old laptop crashed. It has worked great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No buyer's remorese here!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a workhorse. I've used it for two businesses every day for two years with no problems. It's fast and has great graphics. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OogieJ

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer at $300 with tax to hold me off till I have enough to buy an expensive one. It does everything I need it to do and it's not just limited to the play store. 128Gb SSD memory works fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for light duty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really great choice. The speakers are great and well as the picture. It's a good size keyboard too. The only cons are: there is no light on the keyboard and the battery doesn't last that long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and gives exactly what you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize it was only had a 720 resolution. Other than that it's exactly what I need. Working from home is much easier then using my phone. Would recommend for anyone who needs a computer for working from home using office or checking emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation gift 2020

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my nephew who graduated and Is now off to high school. Since this pandemic, it’s uncertain if students will be back inside the classrooms so laptops are definitely needed for virtual learning. He loves it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for beginners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my small grandchildren to do digital learning. It is fairly easy to learn and the kids already know how to use it. If you have beginners and need a computer that they can easily learn and adapt to this is a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a backup computer and this one get the job done. It's a little slow when loading but other than it works fine. I also ordered a second one for my 14 year old and he loves it as well.

    I would recommend this to a friend