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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,448 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it! I brought two for my great nephews for school. They do school work and play games all the time. hp is a great computer and I would recommend it to anyone for kids just starting out in owning their first computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This not a high end laptop but it does the job on a regular basis. If you need for small stuff it's great. My son needs for school with this pandemic and he has no issues price was great not an office laptop for sure though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for moderate use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for moderate use like surfing the internet and word processing. Limited capability when adding additional programs and apps because of the windows 10 S mode configuration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. He uses it for online school. It works well for that. Camera is ok. Not the best, but sufficient. Wireless range isnt so great. But works for what it was bought for very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop. No issues.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been perfect. I use it for school work, PTA work and my children use it for many things. We haven’t had any issues with it since purchase and use it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent low cost computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for light duty home use. Sharp display, fast, ample storage for home use. Only one minor complaint and that is a purplelish tint of everything displayed. Not very black & white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zoom conference

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased because I was hosting a zoom conference and realized at the last second I had no webcam or mic on my desktop. So I scrambled and purchased this at the last minute. I couldn’t be happier, HP products always work well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for general office use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in need of a general work computer, this would be a great one. If you are just needing it for the Microsoft office suite, or the internet, it would work perfectly. Def not for gaming or graphic design type programs.

    I would recommend this to a friend
  • Cons mentioned:
    Screen issue

    Rated 3 out of 5 stars

    It does have a good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was smaller than I thought it would be, but it has been working. There are times the screen jumps and takes you out of the screen you were on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the bill

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for my 89 year old mother as a replacement for her old laptop. She wanted something a little smaller and easier to handle. This has worked great and the solid state hard drive is super fast. A good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 78ur old mother. She has not used a physical computer in over ten yrs and has never used a laptop. It is easy for her to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an OK laptop. No frills, just a basic computer. If you're looking for a simple to use machine for modest use, it's a good choice. I got this one mainly for video conferencing that I could use throughout the house and HDMI on the TV screen. However, to do so, I had to take it out of S-mode, which it came pre-programmed with. May just be user error or ignorance, but I couldn't do much with this computer in S-mode. Not a fan of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best little laptop Ive owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for a character boxing during multi computer gaming. Its a great cheap and small option. Its smooth, quick response keyboard, small and lightweight for mobility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cover the basics of a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about a month ago and it’s functional for school work. Pro:The price is reasonable ! Con: keyboard buttons don’t light up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth The Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is a joy to use. The screen quality gets 6 out 10. The size is very compact and light. Easy to store. The battery life is quite decent. Overall this laptop gets 7 out of 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what I need it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good for the casual web browser. Unless you turn it off of S mode it seems rather limited but overall it’s a good computer for the price. No real complaints yet from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP Laptop because I needed something new to work from home on and to do basic internet things and this Laptop does exactly that. I am able to get what I need done easily and at a relatively inexpensive price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the perfect laptop for a beginner like me,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a great grandmother who decided to take some classes, but then Covid stop all classes and needed a computer and my niece had purchase her just a few months earlier. Is beginner to this technology, I'm totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Beware, cheap HP strikes again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap - o - hp Terrible quality for durability, beware if you are buying for a kid, our screen cracked in 3 weeks and HP would not replace. In terms of speed, this is actually a pretty decent laptop, I'd give it many more stars if it wasn't made with such a cheap and breakable shell. If you promise to be gentle with it, it's a pretty good deal, but this HP is made to break and be replaced quickly in my experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. The only thing I was upset about I paid for express delivery and my package was late, I called the rep told me they would refund the additional fees. I never received the overnight shipping fees.

    I would recommend this to a friend