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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,448 reviews
  • Rated 5 out of 5 stars

    Good laptop for basic use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my husband, because the last one he had stopped working. He basically uses it for youtube, movies, and basic stuff. He is very happy with the purchase, and does not have any complaints until now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Work!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop to use for work when I had to transition into working remotely. Hooked it up to another monitor and it works just as good as my desktop I use at the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Student Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my child, especially easy navigation for online learning! Very light weight. Only had trouble signing up with Microsoft in order to access computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly i bought this for a family friend, installed another dimm of ram and it works wayyyyy better than anything in the $300- range. great pc for basic tasks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent budget laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop. I added 8gigs of memory which was suggested by others on the reviews and the response time is not bad now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Shopping Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop that speaks to the user. When the user setup their e-mails and setting, this laptop will actually talk to the user and recommend the best options to protect your laptop and improve performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for basic needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel of it and it’s amazingly fast for a smaller computer. I would recommend this to any beginner or basic need person. I’m only doing Zoom on it so it’s perfect !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spend more

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable but not good quality. Loose keyboard key is lost now. RAM is upgradable despite the description saying its not

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Computer is Nice delivery TERRIBLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is very nice and perfect for what i need but whoever delivered my computer left it outside of my building when it was supposed to be delivered to my front door !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my grandmother in regards to her old laptop. She loves this laptop and says this is her favorite one yet especially since it is voice command and touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop. The camera is a little on the lacking side but laptop works perfectly and the battery life is pretty good too. I am very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the perfect little laptop for me. I mainly use for graphic design projects Cannot attest to any gaming capabilities. Chosen after owning a worthless Lenovo. I'll stick to HP from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 3 out of 5 stars

    Good computer for homeschooling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to learn. I bought this computer for my daughter to be homeschooled while the virus is going around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aunt loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for someone who doesn't need this for too many heavy things like gaming or music making. Although with an external memory I'm sure you could still have some fun and create lots of content with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very please with this purchase. It is small, light weight and functions very well. Purchased a month ago but didn't get to really use it until this weekend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive but does what we need...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive laptop but does what we need... we search the web, check emails and pay some bills.. cant comment on anything more involved... Works for the price...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great and boots up fast. It doesn’t have a CD drive but I purchased one under $25. This laptop connects very easy to my work monitor with an HDMI cable. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recently purchased for mother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for a computer at a reasonable price for my mother. It was easy to set up, which was really important for me since shes older and is not very tech savy. The screen quality and graphics are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for those who use primarily for shopping and basic use. Love the simplicity and sleekness. Great for those of us who use on occasion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been fairly easy to set up however I chose not to transfer photos etc . I purchased it to do email, msn, and general searches and it does fine

    I would recommend this to a friend