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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,448 reviews
  • Rated 5 out of 5 stars

    So far, so great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop exceeded my expectations so far. It is a compact size, slim and not heavy. Screen is large enough. Holds battery well. Speed is good. Keyboard placement nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is much smaller and lighter than my old computer. I use the computer to search the web and prepare personal letters and responses. It is great for these tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Little Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've forgotten to review, but after using this for a long time, I highly recommend this laptop. Everything I need, and nothing I don't. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal A++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal. It is used everyday. This will be used for virtual school in the fall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright computer for basic things and school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer over all if I was just using it for school. It runs well and battery is alright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use for school work. The screen is a nice size and the cpu loads quickly. This laptop is great. 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product refurbished and it hasn’t given me any problems yet and it’s been about 2 to 3 years since the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Godmother and it's been working great. Has some safety features for kids and older adults so they don't delete or change settings by mistake

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this worked out well considering all lap tops were gone due to covid. i used it in a medal office for patient tracking and medical work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little laptop but I cannot get any of the software required for my classes on it. If I could, I'd love it, but for now, I wasted $316.00 that I couldn't afford to waste and have to get a different one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what it needs to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what I need, email, internet surfing. Freezes at times though that could be the wifi. I cant' get it to connect to my printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value and easily upgradable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Teleworking during the pandemic. It is a nice computer for the price point. It is easy to upgrade the ram or hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loads fast and doesn’t leave me waiting to do work. It’s user friendly too and makes working on it easy and hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. It is small and compact and light. I like the picture quality and the rest of the features. Its a quality computer especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had any problems with it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to replace my laptop which had to be repaired during the Covid-19 pandemic and it has done a great job during the times of repair for my main computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this pc for windows 10, but I've got more than just that. I am still discovering app's on this pc, and I know there are many more. This pc is great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a good little machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is for basic web browsing and it is doing a fine job. Much better than other entry level machines I've had in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work and school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase, low 4gb ram, but the ssd well makes up for it. Good for work and school use and can handle 1gb internet hardwired and ~300 MB wifi. Good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP never disappoints

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We order the laptop for my daughter do use for remote learning. It has been a great help. It does all the things she needs and the webcam works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. I just needed it for web borrowing on the go mainly but it actually installed and ran Guild Wars 2 SMOOTH! I was extremely impressed!

    I would recommend this to a friend