Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,448 reviews
  • Rated 3 out of 5 stars

    Webcam is Garbage!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in this model. The speed was good, the price was right, but the webcam is only VGA and makes video look like you're on an old TV that's losing its color. In this day and age with many working/learning at home, such a horrible webcam is ridiculous. It should have been 720p at minimum, and Best Buy needs to fix their description because this is not HD at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a regular windows computer. Unlike many other newer computers, this one dosent have touch screen, which is no problem if it does or doesn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to work from home during this pandemic and it work great! It’s like being in my office, but I’m at home LOL! I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for light use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my 14 year old son to complete his school assignments. It has worked great so far for him and he has no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I wanted something small so I can take with me when traveling. Fits in my backpack. Runs great. Great picture and keys are smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the value side of the computer this one works great for everyday functions. Have not found anything that this computer struggles with yet! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend especially for a student. It was amazing laptop until it got jumped by my son other than that get your today!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for young and old

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm old, this computer works great for me and for my Grandchild when I am sitting with him he can do his thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school, it was honestly the best decision. It’s not small at all average size great speed and the sound is really loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this for my job.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new laptop because my old one was giving me problems. So far I am enjoying my new one and all the features it has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use great for online classes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to do my online classes. It was a great purchase .camara works well . Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good compact laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unsure about the AMD processor but I am liking it so far - does not heat up and has a nice feel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great resolution and easy set up.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate is when a purchase is exactly what I expected. The lap top was a great value and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast running

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fast running and can pretty much handle everything i download. I really enjoy this computer and It is very much worth its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for a laptop, I just wanted something simple, but not too simple. This laptop was a good choice. It does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my daughter

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter, added some modifications, such as more RAM and more hard drive. Works excellent and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop that was defective.They got it replaced quickly with a new one and it works and looks great. Customer service was awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok for the price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is hard to see on specially on the light but performance have been ok since I started to play with it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was purchased for my wife. She was using an old desktop computer using windows seven which was very slow. She loves the new unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice for the money!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as a gift for my daughter she was very happy with the laptop!

    I would recommend this to a friend