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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,448 reviews
  • Rated 5 out of 5 stars

    Straight to the point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was bought for 5 year old for school and has worked for that perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large letters are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is great. Easy to work with. Did some checking on this one. Was exactly what I wanted. Enjoy using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for work reports. Just ordered a second I’m happy. Case feels a little cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and easy to use with all the essentials built-in. I've used HP for decades and they have never failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop and loved how fast and easy it was to get from best buy keep up the great customer service you offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for our 8 year old to do homeschooling/non face to face computer based schooling this year and she loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer just to pay my bills. It's just perfect, inexpensive & easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely recommended to my family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets basic needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a simple computer. Meets basic needs. Lightweight and the keyboard is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a fair price. Only set back is the laptop does nothave a dvd/cd player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through tons of reviews and this laptop had good ones so I purchased it. so far so good ,, no issues whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and navigate on all apps. Recommended for all looking for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cant beat the price camera comes in very clear for video chatting with family or a office meeting online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still working on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not completely switched over yet from my old laptop to the new one. The new one is a disappointment, first off because it doesn't have touch control. I thought it did. It doesn't come with so many things the old one had with it when purchased. I'm sure it's just a learning process, but the old one seems a lot easier to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for school due to COVID this year and do not need them after all. So far they are good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for Home & School Use!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected this model for the easy to see screen and its light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Works fine so far without any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    smaller than i expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the laptop is a lot smaller than I expected it to be, but that is ok. I do have a few issues with lagging, but nothing that is not able to be patient for. It is used mostly for HW for my child. I think this laptop will be ok to use for those types of things, small office work also. Nothing more serious than that I will say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for my very first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop it seems easy to navigate haven't figured everything out just yet but I'm sure I will in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This H/P Laptop is exactly what I needed for travel. I have a wireless mouse and everything is quick and smooth.

    I would recommend this to a friend