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Customer reviews

Rating 4.4 out of 5 stars with 1448 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,448 reviews
  • Rated 1 out of 5 stars

    Touchpad didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks great on paper, but the touchpad didn't work right out of the box so I couldn't even get it started. I tried to use the HP customer service but only got virtual help that assumed I could already access the control panel, so I returned it. Unfortunately, this was the second HP 14" laptop with the same experience of the touchpad not working right out of the box, so I took that back too! Now I a third one hoping third time's a charm because they look so good on paper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair value computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable laptop, but limited in scope and flexibility.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to be ok but could not get it to connect to an external monitor so had to return it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small size did not have room for numbers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy with this laptop but I still go to use the numbers which aren't there

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very average laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that fast of a laptop, bought it for my kid for a first laptop and said it was slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the computer is okay for just different things. Wish it had a place for cd tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The laptop was okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is okay for the bare minimum. I had to return it as it was to slow for me

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezing

    Rated 2 out of 5 stars

    not satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps freezing up after a half hour not very happy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Slow . Speed could be better.Battery not really long lasting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average Performace

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is budget laptop..so what you pay, you will get that quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of assistance made it difficult for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have am avid user of HP computers. Reasonally priced and last long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers have static at times and battery life isnt the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs to be charged often

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics aren’t that good. I should have bought a chrome book.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    disrupting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goes black screen for a few sec and for the price im not happy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues with the computer should be price lower than 239

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good great excellent what do I review for? I just like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop it's a very good product for student

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow and freezes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to spend more money and get a better performance

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't recommend to someone else!!!!!!.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop in May 2020, only 8 months. My wifi connection suddenly lost . I got help from my friend and did the device manage. We found the problem. I called HP support. I though they will up date or correct some soft wear, but they didn't do anything , just ask me delete the item which I told them and charge $49.99, also ask me buy monthly mantenance fee. I really disappoint for it. I brought Dell laptop over 10 years and without any issues. I don't know how this laptop lost my wifi and I couldn't find. I have to pay money to get my internet connection back. This is very upset, They only want money but not good service. I don't recommend to other people to but this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was too small for what I needed it for.

    I would recommend this to a friend