Customer Ratings & Reviews
- Model:
- 14-DK1003DX
- |
- SKU:
- 6403440
Customer reviews
Rating 4.4 out of 5 stars with 1448 reviews
(1,448 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.1
Rating 4.1 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the affordability, user-friendly interface, and portability of the 14" Laptop. Many users appreciate its value for the price, ease of use, and lightweight design. However, some users have concerns about the limited RAM, occasional freezing during heavy use, and insufficient storage space.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent lap top, better to build your own lap top than get one of these Sensor programmed lap tops. Which you have to disable the S-Ensor mode part of it to download outside apps like YouTube etc...overall ....build your own will be the way to go.
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow and poor security
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop 1 week ago and it has been slow and already infected with some sort of virus. I have barely used it. Also Best Buy account keeps getting hacked and I have to reset my password every time i log in
No, I would not recommend this to a friendRated 1 out of 5 stars
No More HP Laptops
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted for 13 months and suddenly stopped working- does not power up at all. Tried replacing the power cable, outlet and such, but no luck! What a waste of money!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT ENOUGH MEMORY TO Operate
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this laptop for over a week now it's telling me that my memory is full. This is totally acceptable. Also I have not download any files I am using an internal drive for everything.
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi! I bought but not open box ,so think very low speed..because the 4gb memory it not enough power ....athlon silver it same duo core..too low..thank you...when up load or download too low .
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one and the track pack broke within a week or two. Exchanged for a new one and same issue within a month. Now I will have to ship it back to HP. Would not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Please
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality or the resolution is not great and it definitely need a back light. Had a few more issues continue to receive a Microsoft notification detecting something is wrong.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst computer ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely not the computer for me. It is a very frustrating machine to use. It constantly freezes up a has to "recover webpage" . I will be returning this
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.adapter is missing. Representatives let me go to any shop to pick up. Well shop clerk Refused. Waste my time. Bad service and stupid mistakes for packaging.
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow and it gets hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is slow and it gets hot after a few hours. It doesn't have what I want in a laptop. I'm going have to send this laptop back and buy a whole new one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Expected better of an hp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time I even turned it on had an error message about not being able to install windows. Had to take it for a service appointment. So disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working after 45 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working almost immediately after it was no longer eligible for return. Now I remember why I stopped buying things at Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible laptop for security. Lots of bloatware preinstalled and my computer was hacked and rooted within a couple months
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Good buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality laptop, not with good performance, touch pad button not functioning, not good for the price we paid.
No, I would not recommend this to a friendRated 1 out of 5 stars
a very commercial product the worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it locks you in to Microsoft products and limits your ability to use anything but Microsoft edge. Horrible
No, I would not recommend this to a friendRated 1 out of 5 stars
piece of garbage
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it, in less than 30 days it was making noise send it to be fix, they can't even fix it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad pc dont buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just 130 fb of storagee and the system uses 73 fb not worth it cant install nothing i want a refund
No, I would not recommend this to a friendRated 1 out of 5 stars
Too extremely slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I wanted & am now stuck with it since they only allow 15 days from date of purchase.☹️
No, I would not recommend this to a friendRated 1 out of 5 stars
Lags really bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unaware of return policy. So dissatisfied with this oroduct it was only 2 weeks to return
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality.. in the starting screen start blinking and and within 5 min its stop working
No, I would not recommend this to a friend