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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 657 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the price, speed, weight, and storage of the 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD. They appreciate that it is affordable, quick, portable, and has ample storage space. However, some customers have concerns about the battery life, freezing issues, camera quality, keyboard lacking backlighting, and hard drive reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 657 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for work/school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work/school computer. If you are a electronics major, this is a good buy. It gets the job done and there’s plenty of storage on board.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Keyboard is not backlit, otherwise Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price point, portable, decent size for a student. Downside is the keyboard is not backlit, which I didn’t realize until after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse workhorse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I had an HP in college and it lasted from undergrad through grad school. After that, for the past few years I have only bought used laptops bc of my tendency to work them into the ground - and theyve been every brand but HP. I finally bought a new computer, and went right to HP, and they're as sturdy, reliable, and powerful as I remember. Real workhorses. I recommend them to anyone that works with a computer and needs one that can work 24/7 and be put through its paces more than a typical user.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Intro computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an excellent computer for my 7 yr old. got it as a xmas gift. for the price I felt like i got a lot for my money. it works quickly, we are using it in S mode.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Value for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all purpose laptop, nice small package, fast, lightweight with a huge built-in 1TB hard drive that you can't beat for the price. Well worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for secondary business laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect (secondary) computer for me. Quite the nifty size for travel (air/airport) the screen is very clear and easy for these not so young eyes to read and see. The keyboard is smooth and the weight is very light. Cons: I'm not sure if I'm going to stay with the Microsoft 10S default software as installing my printers is simply not an option I am considering changing to regular MS with Google. I'm just running into restrictions that I'm not used to. But it's an option so I know I can make the switch if I wish. So not a reason to not get this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought for my son and he loves it, great speed and loads real fast. I've always been a HP customer and the 8gb of memory and HD space is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop shopping with another one for my two nieces. The price and what you get are great! They work well and storage is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Is so light compared to my last one. Does everything I need it to do. Great color and is fast. So glad I chose this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price performance on this laptop is good but also the 1TB memory as well. Even though don't have disc drive the price is great

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Best basic HP model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. I am a loyal HP customer, so I didn’t compare brands. Extremely lightweight and comfortable to carry around. Screen big enough for what I need on-the-go, just basic apps and internet access. Enough storage and processor to run multiple apps and surf without getting hung up. Price is awesome for someone who just needs basic laptop with Windows instead of a Chromebook. Has ethernet port so I can plug in where wifi is weak, which I need for access to work server. Battery holds long charge.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Gaming

    Rated 5 out of 5 stars

    Dom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop! Super fast, very responsive and according to my daughter awesome with Roblox! Couldn't believe the deal I got!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got for my 17 year old lots of space excellent for price

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Storage

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Lightweight, fast, and with good storage size. Ideal for traveling. I almost don't feel it I'm backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a really good laptop is fast and the memory is great for this price I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Awesome Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to navigate. I really liked this laptop. Not bad for the price. I have no regrets, I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on a discount. Is great for school and run a few programs. I use it for zoom for my classes. Works great. Only issue I noticed was that when I'm running to many tabs it gets kind of warm and you can start hearing the fan. I bought a laptop cooler fan stand and it helps it to keep it cool.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great product for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop on sale and it's a very good buy! You rarely get laptops in this price range with 8gb of ram. My only problem with this laptop is that the mousepad has a cheap feel to it, but it's not too bad that I wouldn't recommend it. It runs fall guys and the sims 4 without a problem!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent light weight powerful small laptop to get the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does most everything we need it to do. I recommend this to anyone that needs a reasonably priced laptop.

    I would recommend this to a friend