Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $339.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 657 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the price, speed, weight, and storage of the 14" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB HDD. They appreciate that it is affordable, quick, portable, and has ample storage space. However, some customers have concerns about the battery life, freezing issues, camera quality, keyboard lacking backlighting, and hard drive reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 657 reviews
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 11 yr old for his birthday. He uses it for videos, surfing and low to medium end gaming. It runs great and hes super happy. If you want to play more demanding games the look for a higher end laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for college work. So far I have had no issues. I am able to save and complete my work, stream, and it runs fast. This is a great option and value for students or general home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable laptop!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this laptop so far. I bought it for the 1TB hard drive and bluetooth capability. It's relatively easy to upgrade the memory and I doubled it to 16 GB RAM for $30. It works like a charm!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice HP Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for general household usage to check emails, and browse the web. My wife is happy with it as she syncs it with her phone and can easily transfer pictures from her phone to the large memory capacity. It logs on fast and the keys feel good. The battery life seems to be okay. She has not used it for Zoom calls yet. The black on black color is nice. It was very easy to setup. The Best Buy curbside pickup was quick. I would recommend this computer for general usage.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Not for camera or video use!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is suitable for basic work, emails, surfing web. However, we needed it for remote learning for school. My son is in preschool and needed a fast camera and video speed. Unfortunately the camera had poor quality & lagged terribly even when directly connected directly through our ethernet cable. Returned right away. Purchased a Chromebook 2 in 1 and it was perfect camera & video quality!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for what I need. The price was awesome and having it on zero percent interest for 12 months really helps.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    On the Go

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop so that I can have technology on the go. I have a desktop at home that is my main computer; however, I needed something that was mobile. This laptop is perfect for this use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it a couple of times so far and it seems fast. I need to give it more time to see what it really can do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I think it’s a decent laptop Bought it for my little sister It works great for online school

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for remote learning for my daughter. Easy to use, not heavy to carry around and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was affordable and has a lot of storage space for me. I’m just a regular user when it comes to gadgets, the bare minimum is all I need including enough memory/storage space to do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase - HP - 14" Laptop - AMD Ryzen 3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop at a very god price, it has all what a need for my family and their home school studies and homework during the pandemic. Very good performance, storage capacity, speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get a lighter weight laptop with some of the features of the heavier ones, but it seems that the quality isn't the greatest. My main complaint is the color seems off. I've tried a few things that have helped the color and brightness, but it still isn't great. Oh well, it was a good price and does the job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Laptop Experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works fine. Startup and loading were perfect. Screen images good. Overall quite a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    More than I could ask for the price

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and when powering on everything loads quickly so very easy to use as this was for a niece doing home schooling. This came at a good price point as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome laptop!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very affordable and awesome. It is perfect for my teenage son for his school homework and computer needs. For its price, it is very good. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Good computer for the money. Would recommend this computer for a goid startup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    HP AMD Ryzen 3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's small but has much more power than any mini. It would probably run super fast if Win10 wasn't so bulky. Perfect for school kids. Good price for all that storage and ram.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, Bad Experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is excellent for email and casual web surfing. The experience purchasing through bestbuy leave a lot to be desired. While they have a price match guarantee, it was extremely difficult to get them to honor it even on a bought through them after which they dropped the price. Instead of simply refunding the difference, I had to purchase a second laptop at the lower price and return the original, higher priced laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a gift, so I haven't used it but it seemed like a very good value for the money.

    I would recommend this to a friend