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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 889 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 889 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Just exactly what I needed

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main laptop is currently gone for repairs and needed a little something to help me get by in the meantime. It feels like your typical “low-end/value” laptop, but performs perfectly fine for its cost. Had its for a little over two weeks now, and no issues. I’d definitely continue using it regularly even after getting my main one back. The rose gold + black definitely is a plus, if you’re looking for something cute too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and not pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I LOVE the color. I was thankful to catch this on discount for around $159 I think? After tax I paid like $200. I bought it to have a computer that is only used to work from home on and it does the job. I did find out that I think HP computers just do not like the Microsoft Teams or Zoom cause the 3 that I’ve had over the years working from home tend to freeze up when you’re on camera and sharing screen plus using your work system like taking phone calls. But other than that I love this computer, it sleek but cute and also has a C adapter plug in for iPhone chargers!! For the price it’s totally doing the job that’s needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CNA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good laptop its light weight. Windows 10 with S mode. Fast running and moreover its price affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great option for a beginner with just using it for emails, word docs and social media for now. Great to start a small business as far as storage goes. Its light weight and pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liverpool Girl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was excellent for our needs. It is fast, and semi small and thin. It was fantastic value for money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value good startup computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my child is very pleased with her new computer. It runs well and serves the purpose it is used for: online school homework, search the web and watch videos. No problems. No lag on opening apps and no lag on startup. Very good price for a startup computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to use, lightweight and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cute sleek and perfect for on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m not the most techy person but it feels easy to use and works fast. it’s super cute and has amazing features, great for work and perfect to take everywhere. obsessed with it tbh. such a great screen size. Big enough that it feels luxurious but still small enough to be feel good taking with me everywhere I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer for college and this one was the only one i could afford I love it it’s very reliable easy to use not complicated. it has a good battery life i charge it in the morning and it last me all day. So if ur looking at the reviews to figure out if u should buy it or not u should !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop, it works great and is super easy to use for work and school. It’s light and easy to travel with. I charge it every 2 or 3 days and I use it daily. It holds charge well and it loads up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new lap top. The rose gold is so beautiful. I love that it is thin and compact. It’s great for not to taking up a lot of space. The speed of the uploads and downloads are impressive as well. Way to Go HP for this awesome product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life … Very lightweight & amazing quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best working computer it’s fast reliable you can take on road love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop easy to use cute color and light to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for work at last minute. I didn't want to spend a fortune. The speed is great, the color is beautiful, it's light weight and not bulky. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent easy to use and very lightweight and durable size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy my wife uses it for her school work, fast and has a lot of space for her to save her work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop that I would buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to get school work done with no problems, as well as my business work done! I would recommend this for any college student or business owner who needs a nice laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptops continue to be a strong choice for students, professionals, and everyday users thanks to their mix of performance, design, and value. Whether you’re looking at the Pavilion, Envy, or the premium Spectre line, HP consistently delivers machines that feel well-built and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop , easy to use very speedy my kids love it would buy again most definitely.

    I would recommend this to a friend
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