Customer Ratings & Reviews

Bought this computer for my 8 year old to do his class work. Not meant to load up with programs and games, just basic internet usage. Does the job!

Works well for me. Not a gamer so it serves my purpose.

this hp is a great laptop, everyone should buy an get one of these hp laptops!

Item was beautiful but did not have enough gb for my use

Great computer! I bought it for school and I've used it twice and I love it so far.

Works as it should i bought it for testing at home and didnt think i would ever use it again but i use it everyday!

Very nice. Great value. Clean. Nice Windows 11 upgrade.

Standard laptop, design fot the basic, word power point, excel. Can navigate but slowly, only have 90gb of space left after windows

I absolutely love it. New to me so have to actually learn it

bought this laptop for school. used it on and off for about 3 weeks before class. night before class I plugged it in so it would be fully charged for the next day. Go to turn it on to find out it did not charge at all. I have reset everything, tried a different charger everything google has told me to. it has been more than 15 days so I can't return it and now have to try to use my warranty to get a new battery. I did not save the receipt, which is my bad, but it was working find so I thought I was all set. I've never had a brand-new device not charge and come with a bad battery. go with a different laptop this one is a headache.

Equipped with S-mode. Microsoft 365 (advertised 1 year) is not included. Once S -mode is turned off-its a pretty good running little computer. I would buy it again.

Great product! This works perfect for my kids blended learning

Great laptop computer for everyday use and to watch netflix.

Probably one of the best laptops I’ve had definitely will recommend

I bought this laptop for nursing school and as soon as it came in I plugged it in for a few hours before setting it up. When I tried to turn it on the screen flashes and goes black. I didn’t have the money to pay for a warranty so I just wasted so much money on a computer that doesn’t even work.

Slow bootup Not fast enough for me to use . The bootup is extremely slow.

DO NOT BUY! I’m so annoyed I bought this laptop for work and it literally does not work. It constantly freezes and internets begins to lag especially when I’m on team on zoom. I’m even more annoyed because they only give you 14 days to return and literally after the 14th day is when all of this nonsense begin. This laptop is useless.

Laptop does not load non-Microsoft programs when in S-mode. I did not know this and spent hours online with the GeekSquad, and they didn't know why I could not load Chrome browser or even run the GeekSquad remote troubleshooting software. Microsoft says S-mode can be disabled, but I was unable to do it. Finally gave up and returned the laptop. Wasted half a day on this!

Computer is slow and I have to reset the clock every time I log in.

Absolute trash. Right out of the box and it was glitching and slow. Wouldnt even open the internet. I tried resetting, turning on and off, everything. Piece of junk. You get what you pay for. I will be returning this garbage.