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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 916 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 916 reviews
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Perfect for a newer computer user. Speed and storage seem sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works very well! I love the design, the speed, and efficiency of being able to use it the way I see fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great and the price was unbeatable! Not only is its functionality very user friendly, it’s also beautiful and chic!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐⭐⭐½ Laptop Review This laptop is fine for light use such as checking emails or scrolling through social media, and for that I’d rate it around 3 stars. However, when it comes to overall performance, it leaves a lot to be desired. The device runs very slowly, and I’ve even experienced issues where typed words come out backwards, which is frustrating. On top of that, it doesn’t have enough USB ports to meet everyday needs. Considering all of this, I’d give the laptop an overall rating of 3.5 stars. It works for basic tasks, but it’s not reliable for anything beyond that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying my new hp laptop. Its easy to use and very light so its also easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it's good fast and reliable I need3d it for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right for the online student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the back college student needing a laptop. In an online student and this is exactly what’s needed to complete my studies. Not too big, not too small. Just right for someone like me not wanting to haul around something big & bulky! Sleek and cute far as appearances goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptops continue to be a strong choice for students, professionals, and everyday users thanks to their mix of performance, design, and value. Whether you’re looking at the Pavilion, Envy, or the premium Spectre line, HP consistently delivers machines that feel well-built and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer was an awesome purchase! got it on sale for $159 and it works perfectly for my small business needs! Don’t hesitate… BUY IT!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good computer for its size and storage wise. I would recommend if you’re on a budget and still need a reliable computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User-friendly and lightweight!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lightweight laptop is a joy to use! It seems fast and reliable and very user-friendly. Would recommend to a new or experienced user. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and price for an HP laptop. Fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my small mobile mechanic business. It is just for our service writer to use and it works great. haven't had any issues with it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BLOWN AWAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Sony Vaio died on me during a critical timeframe of applying to school. I purchased this in a rush due to time constraints and financial obligations. I was absolutely blown away at the quality and overall performance of this computer. I thought I was buying it for the moment and would then be purchasing something of “Higher Quality” in the near future. I was completely wrong, and this will remain my laptop throughout my academic journey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic laptop for simple needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my young kids. It runs okay. It is a very basic, low-end computer, which is perfect for their needs. However, it seems a little slower than I expected, even for very simple online games. Compared to a 20+ yr old laptop they had been using, which seemed slightly faster. Hoping it’s just some settings I can tweak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update from Windows 7 pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but a good fit for a senior. Light weight, good speed when searching compatable with my Canon printer, runs all windows applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for the price. The only issue I have is the RAM size, but I didn’t check that before buying. Other than memory, it does exactly what I need and is great for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this laptop is a bang for your buck !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it . The color is perfect and it's very accessible. It's easy to get in and out . It's amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. The size, font, ability to use for a long amount of time without power is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Suitable for my basic digital uses

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale caught my eye as a handy portable laptop for my basic digital uses . Battery life projection is one factor as well as affordability for a senior citizen. Also Windows 11 and Microsoft Edge are an easy transition from my other laptop, which is also an HP -- also from Best Buy, but it had issues.

    I would recommend this to a friend
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