Customer Ratings & Reviews

This laptop is great for our family for a great price!

Excellent school or office work laptop do not recommend if you want to play any games except angry birds

Best Buy has the Best Buys!! Been looking for this laptop everywhere, was able to find it and get the fastest shipping with the best price. Best Buy has this laptop at the lowest price! This computer is compatible for work from home, it’s easy to use, the battery life is amazing, I could days without charging it, I use this for school and it’s nice a lightweight for travel. The laptop is easy to use beginner friendly, and has all the nice little features you need!

it is a very value priced laptop, and does the trick when you just want to do simple things like surf the Internet or basic Microsoft Office functions.

That's fair enough for the price. I would recommend it only for office work basic purposes.

Very nice computer for the price. I home school my children and its perfect light weight gets the job done ! The overall features i mean for the price its awsome !

The price is right and it does the job! Windows 11 is the way to go!

I brought the laptop for school, which it’s a good laptop I just didn’t know that windows 11 was a home add so I had to change the make up of the computer to use it for school. Other than that it’s perfect

This HP laptop was the best thing I got, and on top of that the packaging will nice and neat. I mean like when I seen it I was so happy because last time I had bought a laptop it wasn’t on Best Buy. My package came iffy I didn’t like it And I have a few scratches on my old laptop but this laptop that I got none of that I had no problems with it at all will buy again .

I personally love this laptop. I use it for work, school and to stream videos!! The battery life is really good and the quality is good as well!!

I personally, wouldn't recommend this computer. I purchased it for a gift and was informed that it was super slow. And it's brand new! I bought it originally for the color because that's what my family member requested who only intended to use if for things life email and searching the web, but even that seems to be too much for this computer. I am a fan of HP and will now have to look at some other options because this is just not it.

Great color, size and ease of use. It Worked great until it didn't.

The service was outstanding the sales person answer all my questions and if he didn't The answer grab a supervisor thanks

Got it as a gift for my sister. No issues thus far. Hasn't explored all the features yet, but the ones she uses works well. She got it for work/study. She found it much easier than the chromebook.

Fast delivery. Packaged well. Exactly what I hoped for. The screen size is great. Key pad is a bit raised , I love hear the keys click.

Bought 2 of these 1 year ago. 1 works, no issues. 2nd one already needed a battery replacement. Both seem to have storage issues.

This laptop I order for my 15 son and he’s in love with this laptop

Slow, very slow. I guess you get what you pay for. I had to bring it in to the get Trend downloaded I could never get it to download and I had to pay for it

I LIKE THE COMPUTER BUT I HAVE TO PUSH POWER BUTTON SEVERAL TIMES BEFORE IT STARTS. OTHER THAN THAT I AM ENJOYING WINDOWS 11 . I I ALSO LIKE THE SIZE AND WIEGHT . THE COLOR IS BLUE BUT NOT A VERY PRETTY OR BRIGHT BLUE.

Perfect for what I need it for. Before purchasing this I tried getting macbook since that has been what I’ve used in the past and it does not compare to this simple yet effective laptop.