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Customer Ratings & Reviews

Your price for this item is $179.97
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2367 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,367 reviews
  • Rated 1 out of 5 stars

    Not Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this laptop did not meet my expectations. It was very slow from the start and often took a long time to power on. When connected to the internet, it could take over 30 minutes just to look something up. I had hoped to use it as a college laptop, but it wasn’t reliable for schoolwork. I would not recommend this model based on my experience.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for school so i bought this one. It was pretty slow. For the price you cannot complain, but I would recommend it for a child or teen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for online school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out perfectly for online school. I am using this in the meantime for school and as soon as a graduate I will buy a better laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It was a great price, moves must faster than my old one. And it’s not too heavy. I use this laptop for my schoolwork and personal as well. The battery life lasts long. I charge it only twice a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys did a great job thank you so much it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I enjoy this laptop I run my own business and it helps me do just that but I’ll update in a month or so and see if I feel the same way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a bit more to handle spreadsheets, but will hold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer I use it work and it get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for myself last month and decided to get it for my sister too. I love the color and the texture feels so nice. I truly recommend this brand of laptop. The features in it are also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for a craft business.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. In perfect condition for a refurb. system. Everything was clean, the software was installed properly and is a great additional to my craft business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodmorning, This is a great product for the price. It was a Christmas present for a family member. So thank you Best Buy for making the holidays great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works grat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great divaice for my 11 year old .works great with multipla apps and programs for homeschooling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for online classes and its perfect! Beautiful rose gold color, perfect size, runs really well. I recommend this for any student or to anyone who doesnt need a beefy laptop :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop. Slim.and sleek. Nice screen and soft keys. Perfect for on the go people or just laid back & relax people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my nephew. Perfect for his school and good for mild gaming. Does what it needs to do. My nephew does not complain at all! He really is happy and enjoys this computer very much! 2 thumbs up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but descent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty slow but for what my wife uses it for, it's fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is good. Have not had any issues with this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow, but gets the job done eventually.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really slow computer, but I only need it for Microsoft Office. So once it finally fully loads when you turn it on, it does the trick. I would recommend spending a little extra for a better computer though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t Waste Your Money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is horrible. It’s runs very slow. It is not functional at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a year now nd it works great ,

    I would recommend this to a friend