Main Content

Customer Ratings & Reviews

$219.00

Customer reviews

Rating 4.1 out of 5 stars with 2519 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,519 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help me get my school work done and everything amazing

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    School laptop replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new school laptop after mine got damaged by water and decided to purchase this on. I have always had a HP brand and this specific one is my favorite color. The computer lags a bit (I’ve been told i have the fastest internet speed so im assuming it’s the computer? Idk) otherwise, it was affordable and easy to use.battery life is not good in my opinion .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    School laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop, perfect for my school homewoork, i really like thw dark blue color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very professional, friendly, and showed great patience with me. I was able to get the laptop that I needed for school. I appreciate all the help!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good but not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop decided to die on me. So when I found this I thought It would be the perfect match for me. Overall, the quality is good. Not great. You get what you're paid for ig with there were more storage on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good beginner laptop for my teen enrolled in college classes. It has lasted for a little over 2 years with little issues. (Recent issue is not all the letters on the keypad want to work properly) Overall not a bad computer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop purchased is really worth it as the battery life is very good and the speed that everything processes is effective for school assignments and lectures.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes a little slow but overall great computer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was just as described my daughter loved it ,works perfectly For school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP laptops. Never had an issue and they run so good the color is such a beautiful color as well!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laggy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very lagging, it’s impossible to have multiple tabs open. For example if I’m on discord sharing my screen of my tab on Google Chrome it will not stream it without lag unfortunately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly customer service goes a long way!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, great price, but most importantly great, friendly, knowledgeable, customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints, this laptop is doing exactly what I needed to do for my classes. Very simple to use to mention I love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for School

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for school work haven’t had any problems, no random turning offs like Dell lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iys easy to use quick to set up amd i have no problem using it i love how the battery last long good for someone child to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lap top it’s very nice!! Thank you-) and super fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My hp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for school work it has a great battery life the screen has a great display nice bang for your buck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. With me going back to college and getting my bachelor degree in elementary education Best Buy made this happen. Thank you so much. this HP laptop is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 14” laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I love the copilot option on it! It’s helped me on editing some of my guitar work and I also love gaming on it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Storage

    Rated 3 out of 5 stars

    Slow but but not bad for under 200

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my wife for her birthday. Unfortunately it doesn't meet her needs for speed and space. But the unit is worth the money.

    No, I would not recommend this to a friend
Sponsored